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Casino profile

Vesper Casino

Player complaints and reviews about Vesper Casino, plus its operator (Props Partners), licences and welcome offers.

vespercasino.com
Capture of the Vesper Casino website

About

Vesper Casino belongs to the Props Partners affiliate programme. The site launched in 2020. It holds a licence from Curacao Gaming Control Board. The interface is available in 5 languages, including English, Russian, Finnish, Portuguese. 16 account currencies are listed, including Australian dollars, Canadian dollars, Euros, Norwegian kroner.

Vesper Casino is listed in 10 markets, among them Canada, Australia, New Zealand and Finland. On the Vesper Casino site for Finland, we found 4 promotions and a loyalty programme with 4 tiers. The registration form for Finland has 4 fields: e-mail, password, country and full name.

Licensee

The company that holds the Curaçao licence for Vesper Casino, as the licence register names it.

Legal name
FairGame G.P. N.V.
Curaçao licence reference
OGL/2024/1673/0915
Registration number (Curaçao Chamber of Commerce)
141938

Markets

This brand is listed in 10 markets. Pick one to see what it offers there.

Promotions

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Elevate your VIP Level

    More cashback, a personal VIP manager, and exclusive bonuses start from the Famed Commander level. Discover them all!

  2. 2

    First Level

    A mere €/$40 deposit unlocks the first level and a 10% cashback!

  3. 3

    Keep on playing

    Unlock new levels, and increase cashback and rewards!

  4. 4

    Start your Journey

    Earn 1 point for every €/$1 deposit and move up through the levels.

Sign-up requirements

8 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mail
  2. Password
  3. Country
  4. Full name

Sign in

  1. E-mail
  2. Password
  3. Country
  4. Full name

Player Intelligence

108 records

What players report about Vesper Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

32

53% resolved, of those with a known outcome

Total reviews

76

Across all review sites

Player rating

3.78 / 5

AskGamblers 3.75 · Trustpilot 2.9 · casino.ru 4.7

GEO markets

11

Countries stated on 39% of records

Vesper Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Vesper Casino, the way Player Intelligence PRO computes it.

Since 2020, players have posted 32 complaints and 76 reviews about Vesper Casino on 5 sites.

The problem players report most often is “Withdrawal delay”: 53% of the 30 complaints with a labelled problem. Next come “Game malfunction” (10%) and “Account closed” (6.7%). Complaints about “Withdrawal” make up 53% of those with a topic, against 29% across all brands.

Of the 32 complaints with a known outcome, 53% were resolved, against 59% across all brands. That puts Vesper Casino 1,536th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 53%.

Reviewers give Vesper Casino 3.1 out of 5 on average over 55 rated reviews, against 3.44 across all brands. 42% of the ratings are four or five stars, and 20% are one or two. The review sites’ own scores average 3.78 out of 5 across 3 sites. By that score, Vesper Casino ranks 1,163rd of 4,286 rated casinos. Reviewers most often praise “Bonuses” (19 reviews), “Games” (16 reviews) and “Withdrawals” (16 reviews). The most common criticism concerns “Customer support” (12 reviews), “Bonuses” (11 reviews) and “Fairness & RTP” (9 reviews).

The countries players state most often are Russia (67%), Czechia (4.8%) and Germany (4.8%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Vesper Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202020212022
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay53%16
  • Game malfunction10%3
  • Account closed6.7%2
  • Account not closed on request6.7%2
  • Account blocked3.3%1
  • Bonus winnings confiscated3.3%1
  • Wagering terms3.3%1
  • Verification delay3.3%1
  • Other problems10%3
Share of the 30 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal53%17
  • Account22%7
  • Technical13%4
  • Bonus6.3%2
  • KYC / verification3.1%1
  • Responsible gambling3.1%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved53%17
  • Unresolved47%15
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Vesper Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Vesper Casino against the market
MeasureVesper CasinoAll brands
Complaints resolved53%59%
Average review rating3.13.44
Complaints per 100 reviews42.126.4
Share of “Withdrawal” complaints53%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202020212022
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars33%18
  • 4 stars9.1%5
  • 3 stars38%21
  • 2 stars3.6%2
  • 1 star16%9
Share of 55 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Bonuses30%19
  • Games25%16
  • Withdrawals25%16
  • Website & app19%12
  • Customer support17%11
  • Deposits & payment methods9.4%6
Share of the 64 reviews that name at least one aspect.reviews

Criticised

  • Customer support19%12
  • Bonuses17%11
  • Fairness & RTP14%9
  • Website & app14%9
  • Deposits & payment methods11%7
  • Trust & licence11%7
Share of the 64 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
202020212022
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Russia67%28
  • Czechia4.8%2
  • Germany4.8%2
  • Finland4.8%2
  • Greece4.8%2
  • United Arab Emirates2.4%1
  • Bulgaria2.4%1
  • Brazil2.4%1
  • Denmark2.4%1
  • Hungary2.4%1
  • Other countries2.4%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20222–4–
20212065%313.46
20201040%412.46

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
latestcasinobonuses.bet1645–
AskGamblers11283.75 / 5
Casino Guru5––
Trustpilot–22.9 / 5
casino.ru–14.7 / 5

Block 13

Latest complaints and reviews

The newest records about Vesper Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, Trustpilot, casino.ru.

Questions about Vesper Casino

Who owns Vesper Casino?

Vesper Casino is operated by FairGame G.P N.V. and runs under the Props Partners affiliate programme.

Is Vesper Casino licensed?

Yes. Vesper Casino holds a licence from Curacao Gaming Control Board.

When was Vesper Casino founded?

Vesper Casino launched in 2020.

Which currencies does Vesper Casino accept?

Currencies listed for Vesper Casino: Australian dollars, Canadian dollars, Euros, Norwegian kroner, US dollars, New Zealand dollars, Icelandic krónur, Swiss francs and 8 more. Its site is available in 5 languages: English, Russian, Finnish, Portuguese and 1 more.

Which countries is Vesper Casino available in?

Vesper Casino is listed in 10 markets: Australia, Canada, Finland, Kazakhstan, New Zealand, Nigeria, Poland, Portugal and 2 more.

What bonuses and promotions does Vesper Casino run in Finland?

We read 4 live offers for Finland on the Vesper Casino site itself.

Does Vesper Casino have a loyalty programme in Finland?

Yes. Its loyalty programme for Finland has 4 tiers.

What does Vesper Casino ask for at registration in Finland?

The Vesper Casino registration form for Finland has 4 fields: e-mail, password, country, full name.

What do players say about Vesper Casino?

Players have filed 32 complaints and written 76 reviews about Vesper Casino. Players rate Vesper Casino 3.78 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Vesper Casino?

“Withdrawal delay” – 53% of the 30 complaints about Vesper Casino with a labelled problem. Followed by “Game malfunction” (10%) and “Account closed” (6.7%).

Do players report withdrawal problems at Vesper Casino?

Withdrawals are the topic of 17 complaints about Vesper Casino: 53% of the 32 with a topic. The most common withdrawal problem is “Withdrawal delay” (94% of them). Of the withdrawal complaints with a known outcome, 53% were resolved.

Does Vesper Casino resolve player complaints?

53% of the 32 complaints about Vesper Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Vesper Casino is 1,536th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Vesper Casino?

Praised most: “Bonuses”, “Games” and “Withdrawals”. Criticised most: “Customer support”, “Bonuses” and “Fairness & RTP”. 42% of the rated reviews give four or five stars, and 20% give one or two.

Where do Vesper Casino’s players come from?

The countries named most often in complaints and reviews about Vesper Casino are Russia (67%), Czechia (4.8%) and Germany (4.8%).