20% Daily Welcome Crypto Cashback at Winz.io Casino
- Bonus
- 20%
- Wagering
- No Wagering Bonuses
Casino profile
Winz.io Casino
Player complaints and reviews about Winz.io Casino, plus its operator (Moonwalkers Affiliates), licences and welcome offers.
winz.io
Profile
- Website
- winz.io
- Established
- 2020
- Operator
- Moonwalkers Affiliatesaffiliate programme
- Company
- Novatrix SRL
- Languages
- English
- Russian
- French
- Turkish
- German
- Spanish
- Portuguese
- Chinese
- Finnish
- Estonian
- Japanese
- Currencies
- Bitcoin
- Euros
- US dollars
- Bitcoin Cash
- Ethereum
- Tether
- Dogecoin
- Litecoin
- Russian rubles
- Norwegian kroner
- New Zealand dollars
- South African Rand
- TRON
- Indian rupees
- Brazilian reals
- Japanese yen
- Canadian dollars
- USD Coin
- Binance Coin
- ADA
- Ripple
- Australian dollars
- Swiss francs
- Kazakhstani tenges Show more
About
Winz.io Casino belongs to the Moonwalkers Affiliates affiliate programme. The site launched in 2020. It holds licences from Estonian Tax and Customs Board, Tobique Gaming Commission. The interface is available in 11 languages, including English, Russian, French, Turkish. 24 account currencies are listed, including Bitcoin, Euros, US dollars, Bitcoin Cash. We list 4 welcome offers.
Winz.io Casino is listed in 19 markets, among them Canada, Germany, France and Belgium.
Markets
This brand is listed in 19 markets. Pick one to see what it offers there.
Welcome bonuses
4 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
10% Live Casino Daily Cashback at Winz.io Casino
- Bonus
- 10%
- Wagering
- No Wagering Bonuses
1 EXTRA SPIN on Wheel of Winz
- Free spins
- 1
- Min deposit
- C$37.5
- Wagering
- 0x
Up to €10000 in Wheel of Winz or 130 mBTC at Winz.io Casino
- Max bonus
- $10000
- Min deposit
- $50
- Wagering
- No Wagering Bonuses
Sign-up requirements
2 fields
Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.
Sign in
- Password
Player Intelligence
672 records
What players report about Winz.io Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
131
82% resolved, of those with a known outcome
Total reviews
541
Across all review sites
Player rating
3.77 / 5
Trustpilot 2.2 · AskGamblers 4.4 · casino.ru 4.7
GEO markets
54
Countries stated on 63% of records
Winz.io Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Winz.io Casino, the way Player Intelligence PRO computes it.
Since 2020, players have posted 131 complaints and 541 reviews about Winz.io Casino on 7 sites. In the 12 months to November 4, 2026, they filed 19 complaints and posted 137 reviews. That is 42% fewer complaints than in the 12 months before (33). Reviews are up 15% on the 12 months before (119). The average review rating rose from 2.65 to 2.98 out of 5 year on year. Of the complaints with a known outcome, 83% were resolved in the last 12 months, against 79% in the 12 months before.
The problem players report most often is “Withdrawal delay”: 16% of the 125 complaints with a labelled problem. Next come “Account blocked” (14%) and “Account closed” (13%). Complaints about “Withdrawal” make up 35% of those with a topic, against 29% across all brands.
Of the 130 complaints with a known outcome, 82% were resolved, against 59% across all brands. That puts Winz.io Casino 729th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 87%.
Reviewers give Winz.io Casino 3.29 out of 5 on average over 532 rated reviews, against 3.44 across all brands. 58% of the ratings are four or five stars, and 37% are one or two. The review sites’ own scores average 3.77 out of 5 across 3 sites. By that score, Winz.io Casino ranks 1,176th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (189 reviews), “Games” (169 reviews) and “Bonuses” (151 reviews). The most common criticism concerns “Withdrawals” (89 reviews), “Trust & licence” (88 reviews) and “Bonuses” (87 reviews).
The countries players state most often are Germany (14%), United States (14%) and Russia (11%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Winz.io Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Players appreciate the fast cashouts and the absence of wagering requirements on bonuses, making the gaming experience enjoyable and straightforward. The customer support is frequently praised for being responsive and helpful, contributing to a reliable and user-friendly platform.
Many players express frustration with the lack of recognition for loyal customers and the perceived decline in customer service quality. Issues with account management, such as being banned for bonus abuse without clear communication, have also been highlighted as significant concerns.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
39
2020202120222023202420252026
| Period | Value |
|---|---|
| 2020 | 7 |
| 2021 | 10 |
| 2022 | 7 |
| 2023 | 34 |
| 2024 | 20 |
| 2025 | 39 |
| 2026 | 14 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay16%20
- Account blocked14%18
- Account closed13%16
- Winnings voided12%15
- Deposit not credited11%14
- Withdrawal refused8.8%11
- Bonus winnings confiscated4.8%6
- Self-exclusion3.2%4
- Other problems17%21
Block 03
Complaint categories
- Withdrawal35%46
- Account27%35
- Deposit13%17
- Bonus6.9%9
- Responsible gambling4.6%6
- Technical4.6%6
- Other3.8%5
- Payments & refunds3.8%5
- KYC / verification1.5%2
Block 04
Complaint status
- Resolved82%107
- Unresolved18%23
- Open0.8%1
Block 05
Winz.io Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Winz.io Casino | All brands |
|---|---|---|
| Complaints resolved | 82% | 59% |
| Average review rating | 3.29 | 3.44 |
| Complaints per 100 reviews | 24.2 | 26.4 |
| Share of “Withdrawal” complaints | 35% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
168
2020202120222023202420252026
| Period | Value |
|---|---|
| 2020 | 3 |
| 2021 | 28 |
| 2022 | 45 |
| 2023 | 65 |
| 2024 | 118 |
| 2025 | 168 |
| 2026 | 114 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars47%250
- 4 stars11%57
- 3 stars5.3%28
- 2 stars3.4%18
- 1 star34%179
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Withdrawals36%189
- Games32%169
- Bonuses29%151
- Customer support26%137
- Website & app23%120
- Deposits & payment methods16%84
Criticised
- Withdrawals17%89
- Trust & licence17%88
- Bonuses17%87
- Customer support15%77
- Fairness & RTP12%61
- KYC / verification9.9%52
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
4
4.34
3.4
2.77
3.74
3.2
2.93
2020202120222023202420252026
| Period | Value |
|---|---|
| 2020 | 4 |
| 2021 | 4.34 |
| 2022 | 3.4 |
| 2023 | 2.77 |
| 2024 | 3.74 |
| 2025 | 3.2 |
| 2026 | 2.93 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Germany14%60
- United States14%59
- Russia11%46
- Canada10%44
- Austria7.3%31
- India4.5%19
- Finland3.6%15
- Italy3.6%15
- Switzerland2.4%10
- Australia2.1%9
- Other countries27%114
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 14 | 85% | 114 | 2.93 |
| 2025 | 39 | 77% | 168 | 3.2 |
| 2024 | 20 | 80% | 118 | 3.74 |
| 2023 | 34 | 85% | 65 | 2.77 |
| 2022 | 7 | – | 45 | 3.4 |
| 2021 | 10 | 90% | 28 | 4.33 |
| 2020 | 7 | – | 3 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 252 | 2.2 / 5 |
| AskGamblers | 18 | 200 | 4.4 / 5 |
| Casino Guru | 83 | 45 | – |
| latestcasinobonuses.bet | 21 | 42 | – |
| Casinomeister | 8 | – | – |
| casino.ru | – | 2 | 4.7 / 5 |
| CasinoReviews | 1 | – | – |
Block 13
Latest complaints and reviews
The newest records about Winz.io Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
India · Trustpilot
- Review
5.0 of 5 stars
Austria · Trustpilot
- Complaint
Account closed
UnresolvedGermany · Casino Guru
- Complaint
Withdrawal refused
OpenGermany · Casino Guru
- Complaint
Withdrawal delay
ResolvedItaly · Casino Guru
6 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers, casino.ru.
Questions about Winz.io Casino
Who owns Winz.io Casino?
Winz.io Casino is operated by Novatrix SRL and runs under the Moonwalkers Affiliates affiliate programme.
Is Winz.io Casino licensed?
Yes. Winz.io Casino holds 2 licences: Estonian Tax and Customs Board, Tobique Gaming Commission.
When was Winz.io Casino founded?
Winz.io Casino launched in 2020.
Which currencies does Winz.io Casino accept?
Currencies listed for Winz.io Casino: Bitcoin, Euros, US dollars, Bitcoin Cash, Ethereum, Tether, Dogecoin, Litecoin and 16 more. Its site is available in 11 languages: English, Russian, French, Turkish and 7 more.
What welcome bonuses does Winz.io Casino offer?
4 welcome offers are listed for Winz.io Casino. The first on the list is “20% Daily Welcome Crypto Cashback at Winz.io Casino”.
Which countries is Winz.io Casino available in?
Winz.io Casino is listed in 19 markets: Australia, Austria, Belgium, Brazil, Canada, China, Estonia, Finland and 11 more.
What do players say about Winz.io Casino?
Players have filed 131 complaints and written 541 reviews about Winz.io Casino. Players rate Winz.io Casino 3.77 out of 5 on average across the 3 sites that publish one.
What do players complain about most at Winz.io Casino?
“Withdrawal delay” – 16% of the 125 complaints about Winz.io Casino with a labelled problem. Followed by “Account blocked” (14%) and “Account closed” (13%).
Do players report withdrawal problems at Winz.io Casino?
Withdrawals are the topic of 46 complaints about Winz.io Casino: 35% of the 131 with a topic. The most common withdrawal problem is “Withdrawal delay” (43% of them). Of the withdrawal complaints with a known outcome, 87% were resolved.
Does Winz.io Casino resolve player complaints?
82% of the 130 complaints about Winz.io Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Winz.io Casino is 729th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Winz.io Casino?
Praised most: “Withdrawals”, “Games” and “Bonuses”. Criticised most: “Withdrawals”, “Trust & licence” and “Bonuses”. 58% of the rated reviews give four or five stars, and 37% give one or two.
How many complaints has Winz.io Casino received in the last 12 months?
In the 12 months to November 4, 2026, players filed 19 complaints about Winz.io Casino. That is 42% fewer than in the 12 months before, when there were 33.
Where do Winz.io Casino’s players come from?
The countries named most often in complaints and reviews about Winz.io Casino are Germany (14%), United States (14%) and Russia (11%).
Screenshots
4 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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