100% up to €1000 + 300 Free Spins, 1st Deposit Bonus at Golden Star Casino
- Bonus
- 100%
- Max bonus
- €1000
- Free spins
- 300
- Min deposit
- €30
- Wagering
- 40xb
- Max bet
- €5
Wagering applies to the bonus amount.
Casino profile
Golden Star Casino
Player complaints and reviews about Golden Star Casino, plus its operator (StarCrown Partners), licences and welcome offers.
goldenstar-casino.com
Profile
- Website
- goldenstar-casino.com
- Established
- 2012
- Operator
- StarCrown Partnersaffiliate programme
- Company
- Novatrix SRL
- Languages
- German
- Estonian
- Arabic
- English
- French
- Italian
- Currencies
- Euros
- Bitcoin
- Tether
- Ethereum
- Litecoin
- Bitcoin Cash
- Dogecoin
- Ripple
- US dollars
- Australian dollars
- Canadian dollars
- New Zealand dollars
- Norwegian kroner
- South African Rand
- Brazilian reals
- Indian rupees Show more
About
Golden Star Casino belongs to the StarCrown Partners affiliate programme. The site launched in 2012. It holds licences from Estonian Tax and Customs Board, Tobique Gaming Commission. The interface is available in 6 languages, including German, Estonian, Arabic, English. 16 account currencies are listed, including Euros, Bitcoin, Tether, Ethereum. We list 8 welcome offers.
Golden Star Casino is listed in 12 markets, among them Canada, Germany, France and Belgium. On the Golden Star Casino site for Austria, we found 12 promotions and a loyalty programme with 5 tiers.
Markets
This brand is listed in 12 markets. Pick one to see what it offers there.
Welcome bonuses
8 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
100% up to 1500 CAD + 300 Free Spins, 1st Deposit Bonus at Golden Star Casino
- Bonus
- 100%
- Max bonus
- 1500 CAD
- Min deposit
- 45 CAD
- Wagering
- 40xb
- Max bet
- C$1.5
Wagering applies to the bonus amount.
75% up to €500 + 50 Free Spins, 2nd Deposit Bonus at Golden Star Casino
- Bonus
- 75%
- Max bonus
- €500
- Free spins
- 50
- Min deposit
- €30
- Wagering
- 40xb
- Max bet
- €5
Wagering applies to the bonus amount.
50% up to €1000 + 60 Free Spins Friday Reload at Golden Star Casino
- Bonus
- 50%
- Max bonus
- €1000
- Min deposit
- €40
- Wagering
- 40xb
- Max bet
- €5
Wagering applies to the bonus amount.
50% up to €2000 at Golden Star Casino
- Bonus
- 50%
- Max bonus
- €2000
- Min deposit
- €100
- Wagering
- 30xb
Wagering applies to the bonus amount.
50% up to €500, 3rd Deposit Bonus at Golden Star Casino
- Bonus
- 50%
- Max bonus
- €500
- Min deposit
- €30
- Wagering
- 40xb
- Max bet
- €5
Wagering applies to the bonus amount.
Up to 50 Free Spins at Golden Star Casino
- Free spins
- 50
- Min deposit
- €30
- Max bet
- €1
Up to 50 Free Spins On Wednesdays at Golden Star Casino
- Wagering
- 30x
Promotions
12 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
BONI BEI JEDEM LEVELAUFSTIEG
VIP-PROGRAMM
BONUS FÜR DIE DRITTE EINZAHLUNG
50 % BIS ZU 500 €
GST50BONUS FÜR DIE ZWEITE EINZAHLUNG
75 % BIS ZU 500 € + 50 FS
75DEPFREISPIELE AM MITTWOCH
20, 30 UND 50 FREISPIELE
WEDSTARFREITAG-RELOAD-BONUS
50 % BIS ZU 1.000 € + 60 FS
LUCKY50HIGHROLLER-BONUS
50 % BIS ZU 2.000 €
HROLLERJACKPOT
RENNEN UM DEN REICHTUM
JEDEN MONTAG
+20 % AUF DIE EINZAHLUNG
COSMICLOTTERIE
PREISPOOL
TÄGLICHEN CASHBACK ERHALTEN
BIS ZU 20%
TURNIERE
FINDEN SIE IHREN FAVORITEN
WILLKOMMENSBONUS
100 % BIS ZU 1.000 € + 300 FS
GS100
Loyalty programme
5 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
- 1
1️⃣ BRONZE
0 - 9 CP
- 2
2️⃣ BRONZE
9 - 35 CP
- 3
3️⃣ BRONZE
35 - 50 CP
- 4
4️⃣ BRONZE
50 - 75 CP
- 5
5️⃣ BRONZE
75 - 100 CP
Player Intelligence
560 records
What players report about Golden Star Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
73
85% resolved, of those with a known outcome
Total reviews
487
Across all review sites
Player rating
4.13 / 5
Trustpilot 3.3 · AskGamblers 3.8 · casino.ru 4.7 · Tribuna 4.7
GEO markets
40
Countries stated on 62% of records
Golden Star Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Golden Star Casino, the way Player Intelligence PRO computes it.
Since 2015, players have posted 73 complaints and 487 reviews about Golden Star Casino on 9 sites. In the 12 months to November 5, 2026, they filed 9 complaints and posted 60 reviews. Reviews are down 54% on the 12 months before (131). The average review rating fell from 4.24 to 2.9 out of 5 year on year.
The problem players report most often is “Withdrawal delay”: 25% of the 63 complaints with a labelled problem. Next come “Withdrawal refused” (17%) and “Documents rejected or requested again” (13%). Complaints about “Withdrawal” make up 46% of those with a topic, against 29% across all brands.
Of the 73 complaints with a known outcome, 85% were resolved, against 59% across all brands. That puts Golden Star Casino 609th of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 85%.
Reviewers give Golden Star Casino 3.5 out of 5 on average over 481 rated reviews, against 3.44 across all brands. 62% of the ratings are four or five stars, and 29% are one or two. The review sites’ own scores average 4.13 out of 5 across 4 sites. By that score, Golden Star Casino ranks 620th of 4,287 rated casinos. Reviewers most often praise “Games” (226 reviews), “Customer support” (164 reviews) and “Withdrawals” (148 reviews). The most common criticism concerns “Withdrawals” (106 reviews), “Bonuses” (73 reviews) and “Customer support” (63 reviews).
The countries players state most often are Germany (20%), Australia (14%) and Canada (13%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.
Ask the AI analyst about Golden Star Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Players appreciated the fast payouts and the reasonable bonuses offered by the casino. They also highlighted the smooth and easy-to-navigate platform, along with a great variety of games.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
15
201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2015 | 1 |
| 2016 | 0 |
| 2017 | 5 |
| 2018 | 6 |
| 2019 | 3 |
| 2020 | 15 |
| 2021 | 4 |
| 2022 | 14 |
| 2023 | 9 |
| 2024 | 3 |
| 2025 | 6 |
| 2026 | 7 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay25%16
- Withdrawal refused17%11
- Documents rejected or requested again13%8
- Verification delay11%7
- Account closed7.9%5
- Deposit not credited6.3%4
- Winnings voided4.8%3
- Bonus winnings confiscated3.2%2
- Other problems11%7
Block 03
Complaint categories
- Withdrawal46%33
- KYC / verification25%18
- Account8.3%6
- Bonus6.9%5
- Deposit5.6%4
- Other4.2%3
- Technical2.8%2
- Payments & refunds1.4%1
Block 04
Complaint status
- Resolved85%62
- Unresolved15%11
Block 05
Golden Star Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Golden Star Casino | All brands |
|---|---|---|
| Complaints resolved | 85% | 59% |
| Average review rating | 3.5 | 3.44 |
| Complaints per 100 reviews | 15 | 26.4 |
| Share of “Withdrawal” complaints | 46% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
153
201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2015 | 4 |
| 2016 | 6 |
| 2017 | 40 |
| 2018 | 24 |
| 2019 | 29 |
| 2020 | 47 |
| 2021 | 11 |
| 2022 | 45 |
| 2023 | 46 |
| 2024 | 32 |
| 2025 | 153 |
| 2026 | 50 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars48%233
- 4 stars14%67
- 3 stars8.9%43
- 2 stars4.8%23
- 1 star24%115
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games51%226
- Customer support37%164
- Withdrawals34%148
- Bonuses27%119
- Website & app23%102
- Deposits & payment methods18%78
Criticised
- Withdrawals24%106
- Bonuses17%73
- Customer support14%63
- KYC / verification14%60
- Trust & licence12%52
- Fairness & RTP6.1%27
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
2.33
2.3
2.9
3.09
4.29
4.36
3.77
2.58
2.33
3.49
4.18
2.88
201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2015 | 2.33 |
| 2016 | 2.3 |
| 2017 | 2.9 |
| 2018 | 3.09 |
| 2019 | 4.29 |
| 2020 | 4.36 |
| 2021 | 3.77 |
| 2022 | 2.58 |
| 2023 | 2.33 |
| 2024 | 3.49 |
| 2025 | 4.18 |
| 2026 | 2.88 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Germany20%69
- Australia14%49
- Canada13%44
- Austria9.2%32
- Switzerland8.3%29
- Russia4.3%15
- Denmark3.4%12
- New Zealand2.6%9
- United States2.6%9
- Finland2.3%8
- Other countries21%72
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 7 | – | 50 | 2.88 |
| 2025 | 6 | – | 153 | 4.18 |
| 2024 | 3 | – | 32 | 3.48 |
| 2023 | 9 | – | 46 | 2.33 |
| 2022 | 14 | 100% | 45 | 2.58 |
| 2021 | 4 | – | 11 | – |
| 2020 | 15 | 80% | 47 | 4.36 |
| 2019 | 3 | – | 29 | 4.29 |
| 2018 | 6 | – | 24 | 3.09 |
| 2017 | 5 | – | 40 | 2.9 |
| 2016 | 0 | – | 6 | – |
| 2015 | 1 | – | 4 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 243 | 3.3 / 5 |
| AskGamblers | 31 | 165 | 3.8 / 5 |
| Casino Guru | 36 | 30 | – |
| latestcasinobonuses.bet | 1 | 34 | – |
| Tribuna | – | 12 | 4.7 / 5 |
| casino.ru | – | 3 | 4.7 / 5 |
| affgambler.ru | 2 | – | – |
| CasinoReviews | 2 | – | – |
| Casinomeister | 1 | – | – |
Block 13
Latest complaints and reviews
The newest records about Golden Star Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
2.0 of 5 stars
- Review
3.0 of 5 stars
Russia · latestcasinobonuses.bet
- Complaint
Account closed
ResolvedNorway · Casino Guru
- Complaint
Documents rejected or requested again
ResolvedAustria · Casino Guru
- Complaint
Withdrawal refused
ResolvedGermany · Casino Guru
15 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers, casino.ru, Tribuna.
Questions about Golden Star Casino
Who owns Golden Star Casino?
Golden Star Casino is operated by Novatrix SRL and runs under the StarCrown Partners affiliate programme.
Is Golden Star Casino licensed?
Yes. Golden Star Casino holds 2 licences: Estonian Tax and Customs Board, Tobique Gaming Commission.
When was Golden Star Casino founded?
Golden Star Casino launched in 2012.
Which currencies does Golden Star Casino accept?
Currencies listed for Golden Star Casino: Euros, Bitcoin, Tether, Ethereum, Litecoin, Bitcoin Cash, Dogecoin, Ripple and 8 more. Its site is available in 6 languages: German, Estonian, Arabic, English and 2 more.
What welcome bonuses does Golden Star Casino offer?
8 welcome offers are listed for Golden Star Casino. The first on the list is “100% up to €1000 + 300 Free Spins, 1st Deposit Bonus at Golden Star Casino”, with a 40× wagering requirement.
Which countries is Golden Star Casino available in?
Golden Star Casino is listed in 12 markets: Australia, Austria, Belgium, Canada, Estonia, France, Germany, India and 4 more.
What bonuses and promotions does Golden Star Casino run in Austria?
We read 12 live offers for Austria on the Golden Star Casino site itself.
Does Golden Star Casino have a loyalty programme in Austria?
Yes. Its loyalty programme for Austria has 5 tiers.
What do players say about Golden Star Casino?
Players have filed 73 complaints and written 487 reviews about Golden Star Casino. Players rate Golden Star Casino 4.13 out of 5 on average across the 4 sites that publish one.
What do players complain about most at Golden Star Casino?
“Withdrawal delay” – 25% of the 63 complaints about Golden Star Casino with a labelled problem. Followed by “Withdrawal refused” (17%) and “Documents rejected or requested again” (13%).
Do players report withdrawal problems at Golden Star Casino?
Withdrawals are the topic of 33 complaints about Golden Star Casino: 46% of the 72 with a topic. The most common withdrawal problem is “Withdrawal delay” (48% of them). Of the withdrawal complaints with a known outcome, 85% were resolved.
Does Golden Star Casino resolve player complaints?
85% of the 73 complaints about Golden Star Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Golden Star Casino is 609th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Golden Star Casino?
Praised most: “Games”, “Customer support” and “Withdrawals”. Criticised most: “Withdrawals”, “Bonuses” and “Customer support”. 62% of the rated reviews give four or five stars, and 29% give one or two.
How many complaints has Golden Star Casino received in the last 12 months?
In the 12 months to November 5, 2026, players filed 9 complaints about Golden Star Casino.
Where do Golden Star Casino’s players come from?
The countries named most often in complaints and reviews about Golden Star Casino are Germany (20%), Australia (14%) and Canada (13%).
Screenshots
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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Casinos that share a market, a licence or an operator with Golden Star Casino, and ones players rate about the same.
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Casinos whose player rating is closest to that of Golden Star Casino.
