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Winny Casino

Player complaints and reviews about Winny Casino, plus its operator (Pirate Partners), licences and welcome offers.

winny.com
Capture of the Winny Casino website

About

Winny Casino belongs to the Pirate Partners affiliate programme. The site launched in 2020. It holds a licence from Malta Gaming Authority. The interface is available in 3 languages: English, German, Finnish. One account currency is listed: Euros.

Winny Casino is listed in 3 markets: Germany, Finland and Austria. On the Winny Casino site for Mexico, we found 2 welcome bonuses and 3 tournaments.

Markets

This brand is listed in 3 markets. Pick one to see what it offers there.

Welcome bonuses

2 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Tournaments

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

52 records

What players report about Winny Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

26

73% resolved, of those with a known outcome

Total reviews

26

Across all review sites

Player rating

2.58 / 5

Trustpilot 1.9 · AskGamblers 3.25

GEO markets

8

Countries stated on 58% of records

Winny Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Winny Casino, the way Player Intelligence PRO computes it.

Since 2021, players have posted 26 complaints and 26 reviews about Winny Casino on 4 sites.

The problem players report most often is “Withdrawal delay”: 42% of the 26 complaints with a labelled problem. Next come “Deposit not credited” (19%) and “Withdrawal refused” (12%). Complaints about “Withdrawal” make up 54% of those with a topic, against 29% across all brands.

Of the 26 complaints with a known outcome, 73% were resolved, against 59% across all brands. That puts Winny Casino 1,077th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 71%.

Reviewers give Winny Casino 1.85 out of 5 on average over 26 rated reviews, against 3.44 across all brands. 19% of the ratings are four or five stars, and 77% are one or two. The review sites’ own scores average 2.58 out of 5 across 2 sites. By that score, Winny Casino ranks 3,109th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (5 reviews). The most common criticism concerns “Fairness & RTP” (12 reviews), “Customer support” (6 reviews) and “Withdrawals” (6 reviews).

The countries players state most often are Germany (43%), Netherlands (17%) and Finland (13%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Winny Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202120222023
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay42%11
  • Deposit not credited19%5
  • Withdrawal refused12%3
  • Bonus winnings confiscated7.7%2
  • Account blocked3.8%1
  • Documents rejected or requested again3.8%1
  • Refund3.8%1
  • Self-exclusion3.8%1
  • Other problems3.8%1
Share of the 26 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal54%14
  • Deposit19%5
  • Bonus7.7%2
  • Account3.8%1
  • KYC / verification3.8%1
  • Payments & refunds3.8%1
  • Responsible gambling3.8%1
  • Technical3.8%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved73%19
  • Unresolved27%7
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Winny Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Winny Casino against the market
MeasureWinny CasinoAll brands
Complaints resolved73%59%
Average review rating1.853.44
Complaints per 100 reviews10026.4
Share of “Withdrawal” complaints54%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2021202220232024
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars12%3
  • 4 stars7.7%2
  • 3 stars3.8%1
  • 2 stars7.7%2
  • 1 star69%18
Share of 26 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals20%5
  • Deposits & payment methods8%2
  • KYC / verification8%2
  • Customer support8%2
  • Trust & licence8%2
  • Bonuses4%1
Share of the 25 reviews that name at least one aspect.reviews

Criticised

  • Fairness & RTP48%12
  • Customer support24%6
  • Withdrawals24%6
  • Account16%4
  • Bonuses16%4
  • Deposits & payment methods16%4
Share of the 25 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2021202220232024
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany43%13
  • Netherlands17%5
  • Finland13%4
  • Sweden10%3
  • Austria6.7%2
  • Canada3.3%1
  • Denmark3.3%1
  • Latvia3.3%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20240–1–
20235–4–
20228–13–
20211354%8–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–201.9 / 5
CasinoReviews17––
Casino Guru82–
AskGamblers143.25 / 5

Block 13

Latest complaints and reviews

The newest records about Winny Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Netherlands · Trustpilot

  • Complaint

    Refund

    Resolved
  • Review

    1.0 of 5 stars

    Netherlands · Trustpilot

  • Complaint

    Account blocked

    Resolved

    Finland · Casino Guru

  • Complaint

    Deposit not credited

    Resolved

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Winny Casino

Who owns Winny Casino?

Winny Casino is operated by N1 Interactive Ltd. Casinos and runs under the Pirate Partners affiliate programme.

Is Winny Casino licensed?

Yes. Winny Casino holds a licence from Malta Gaming Authority.

When was Winny Casino founded?

Winny Casino launched in 2020.

Which currencies does Winny Casino accept?

The one currency listed for Winny Casino is Euros. Its site is available in 3 languages: English, German, Finnish.

Which countries is Winny Casino available in?

Winny Casino is listed in 3 markets: Austria, Finland, Germany.

What bonuses and promotions does Winny Casino run in Mexico?

We read 2 live offers for Mexico on the Winny Casino site itself.

Does Winny Casino run tournaments in Mexico?

Yes. The Winny Casino site for Mexico lists 3 tournaments.

What do players say about Winny Casino?

Players have filed 26 complaints and written 26 reviews about Winny Casino. Players rate Winny Casino 2.58 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Winny Casino?

“Withdrawal delay” – 42% of the 26 complaints about Winny Casino with a labelled problem. Followed by “Deposit not credited” (19%) and “Withdrawal refused” (12%).

Do players report withdrawal problems at Winny Casino?

Withdrawals are the topic of 14 complaints about Winny Casino: 54% of the 26 with a topic. The most common withdrawal problem is “Withdrawal delay” (79% of them). Of the withdrawal complaints with a known outcome, 71% were resolved.

Does Winny Casino resolve player complaints?

73% of the 26 complaints about Winny Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Winny Casino is 1,077th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Winny Casino?

Praised most: “Withdrawals”. Criticised most: “Fairness & RTP”, “Customer support” and “Withdrawals”. 19% of the rated reviews give four or five stars, and 77% give one or two.

Where do Winny Casino’s players come from?

The countries named most often in complaints and reviews about Winny Casino are Germany (43%), Netherlands (17%) and Finland (13%).