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Casino profile

Haz Casino

Player complaints and reviews about Haz Casino, plus its operator (Haz Casino Affiliates), licences and welcome offers.

hazcasino.com
Capture of the Haz Casino website

About

Haz Casino belongs to the Haz Casino Affiliates affiliate programme. The site launched in 2020. It holds a licence from Curacao Gaming Control Board. The interface is available in 3 languages: English, German, Arabic. 6 account currencies are listed, including Euros, US dollars, UAE dirhams, Canadian dollars. We list 7 welcome offers.

Haz Casino is listed in 5 markets, among them Canada, Germany, New Zealand and Austria. On the Haz Casino site for United Arab Emirates, we found 4 promotions and a loyalty programme with 3 tiers.

Markets

This brand is listed in 5 markets. Pick one to see what it offers there.

Welcome bonuses

7 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Spin and win

    Spin and win Every spin you make counts toward your reward pool in multiple ways!

  2. 2

    Huge rewards

    Huge rewards The more you play, the more you get, from free spins to cash rewards!

  3. 3

    Transparent

    Transparent Rewards are given in real money with no surprises or strings attached!

Player Intelligence

63 records

What players report about Haz Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

18

82% resolved, of those with a known outcome

Total reviews

45

Across all review sites

Player rating

2.58 / 5

Trustpilot 1.8 · AskGamblers 3.35

GEO markets

16

Countries stated on 71% of records

Haz Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Haz Casino, the way Player Intelligence PRO computes it.

Since 2020, players have posted 18 complaints and 45 reviews about Haz Casino on 4 sites. In the 12 months to November 5, 2026, they filed 3 complaints and posted 2 reviews.

The problem players report most often is “Withdrawal delay”: 29% of the 17 complaints with a labelled problem. Next come “Bonus winnings confiscated” (12%) and “Account blocked” (5.9%). Complaints about “Withdrawal” make up 39% of those with a topic, against 29% across all brands.

Of the 17 complaints with a known outcome, 82% were resolved, against 59% across all brands. That puts Haz Casino 723rd of 1,917 casinos with at least 10 such complaints.

Reviewers give Haz Casino 2.21 out of 5 on average over 38 rated reviews, against 3.44 across all brands. 26% of the ratings are four or five stars, and 63% are one or two. The review sites’ own scores average 2.58 out of 5 across 2 sites. By that score, Haz Casino ranks 3,110th of 4,287 rated casinos. Reviewers most often praise “Games” (11 reviews), “Withdrawals” (10 reviews) and “Bonuses” (8 reviews). The most common criticism concerns “Withdrawals” (14 reviews), “Fairness & RTP” (9 reviews) and “Bonuses” (8 reviews).

The countries players state most often are Germany (22%), Norway (18%) and Canada (11%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,913 brands Player Intelligence tracks.

Ask the AI analyst about Haz Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Payments receive the most feedback, though concerns about processing times appear common. Game selection draws more negative comments than positive, while customer support and bonuses are relatively balanced in user feedback.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay29%5
  • Bonus winnings confiscated12%2
  • Account blocked5.9%1
  • Account closed5.9%1
  • Bonus not credited5.9%1
  • Deposit not credited5.9%1
  • Source of funds checks5.9%1
  • Gambling limits5.9%1
  • Other problems24%4
Share of the 17 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal39%7
  • Bonus17%3
  • Account11%2
  • Deposit5.6%1
  • KYC / verification5.6%1
  • Other5.6%1
  • Payments & refunds5.6%1
  • Responsible gambling5.6%1
  • Technical5.6%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved78%14
  • Unresolved17%3
  • Closed without an outcome5.6%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Haz Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Haz Casino against the market
MeasureHaz CasinoAll brands
Complaints resolved82%59%
Average review rating2.213.44
Complaints per 100 reviews4026.4
Share of “Withdrawal” complaints39%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars18%7
  • 4 stars7.9%3
  • 3 stars11%4
  • 2 stars5.3%2
  • 1 star58%22
Share of 38 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games26%11
  • Withdrawals23%10
  • Bonuses19%8
  • Website & app14%6
  • Customer support14%6
  • Deposits & payment methods7%3
Share of the 43 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals33%14
  • Fairness & RTP21%9
  • Bonuses19%8
  • Customer support16%7
  • Trust & licence16%7
  • Deposits & payment methods7%3
Share of the 43 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany22%10
  • Norway18%8
  • Canada11%5
  • Belgium6.7%3
  • Finland6.7%3
  • France6.7%3
  • Sweden6.7%3
  • Switzerland4.4%2
  • Greece4.4%2
  • Austria2.2%1
  • Other countries11%5
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20263–2–
20254–5–
20244–5–
20233–14–
20220–7–
20212–3–
20202–1–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru1517–
Trustpilot–191.8 / 5
AskGamblers383.35 / 5
latestcasinobonuses.bet–1–

Block 13

Latest complaints and reviews

The newest records about Haz Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Withdrawal delay

    Resolved

    Switzerland · Casino Guru

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    Switzerland · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Norway · Casino Guru

  • Complaint

    Withdrawal delay

    Unresolved

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Haz Casino

Who owns Haz Casino?

Haz Casino is operated by Mirage Corporation N.V. and runs under the Haz Casino Affiliates affiliate programme.

Is Haz Casino licensed?

Yes. Haz Casino holds a licence from Curacao Gaming Control Board.

When was Haz Casino founded?

Haz Casino launched in 2020.

Which currencies does Haz Casino accept?

Currencies listed for Haz Casino: Euros, US dollars, UAE dirhams, Canadian dollars, New Zealand dollars, mBTC. Its site is available in 3 languages: English, German, Arabic.

What welcome bonuses does Haz Casino offer?

7 welcome offers are listed for Haz Casino. The first on the list is “200% up to €200”, with a 1× wagering requirement.

Which countries is Haz Casino available in?

Haz Casino is listed in 5 markets: Austria, Canada, Germany, New Zealand, United Arab Emirates.

What bonuses and promotions does Haz Casino run in United Arab Emirates?

We read 4 live offers for United Arab Emirates on the Haz Casino site itself.

Does Haz Casino have a loyalty programme in United Arab Emirates?

Yes. Its loyalty programme for United Arab Emirates has 3 tiers.

What do players say about Haz Casino?

Players have filed 18 complaints and written 45 reviews about Haz Casino. Players rate Haz Casino 2.58 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Haz Casino?

“Withdrawal delay” – 29% of the 17 complaints about Haz Casino with a labelled problem. Followed by “Bonus winnings confiscated” (12%) and “Account blocked” (5.9%).

Do players report withdrawal problems at Haz Casino?

Withdrawals are the topic of 7 complaints about Haz Casino: 39% of the 18 with a topic. The most common withdrawal problem is “Withdrawal delay” (71% of them).

Does Haz Casino resolve player complaints?

82% of the 17 complaints about Haz Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Haz Casino is 723rd. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Haz Casino?

Praised most: “Games”, “Withdrawals” and “Bonuses”. Criticised most: “Withdrawals”, “Fairness & RTP” and “Bonuses”. 26% of the rated reviews give four or five stars, and 63% give one or two.

How many complaints has Haz Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 3 complaints about Haz Casino.

Where do Haz Casino’s players come from?

The countries named most often in complaints and reviews about Haz Casino are Germany (22%), Norway (18%) and Canada (11%).