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Housebets Casino

Player complaints and reviews about Housebets Casino, plus its operator (Housebets Partners), licences and welcome offers.

housebets.com
Capture of the Housebets Casino website

About

Housebets Casino belongs to the Housebets Partners affiliate programme. The site launched in 2023. It holds a licence from Curacao Gaming Control Board. The interface is in English. 12 account currencies are listed, including US dollars, Ethereum, Tether, Bitcoin. We list 2 welcome offers.

Housebets Casino is listed in 5 markets, among them Austria, Japan, India and Indonesia. On the Housebets Casino site for Mexico, we found 4 promotions and a loyalty programme with 7 tiers.

Licensee

The company that holds the Curaçao licence for Housebets Casino, as the licence register names it.

Legal name
Bridge Technologies B.V.
Curaçao licence reference
OGL/2024/431/0231
Registration number (Curaçao Chamber of Commerce)
160264

Markets

This brand is listed in 5 markets. Pick one to see what it offers there.

Welcome bonuses

2 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

7 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Level Up Rewards

    Level Up Rewards Gain a reward every time you level up!

  2. 2

    Instant Rakeback

    Instant Rakeback Cash back on every bet, win or lose.

  3. 3

    Daily Rakeback

    Daily Rakeback Start each day with a boost! Resets in

  4. 4

    Weekly Wager Leaderboard

    Weekly Wager Leaderboard Compete to win prizes in the current period. Resets in 5d 19h

  5. 5

    Weekly Reload

    Weekly Reload Adjust your reward to match your unique playstyle. Resets in 5d 19h

  6. 6

    Monthly Wager Leaderboard

    Monthly Wager Leaderboard Compete to win prizes in the current period. Resets in 24d 19h

  7. 7

    Monthly Bonus

    Monthly Bonus Adjust your reward to match your unique playstyle. Resets in 24d 19h

Player Intelligence

117 records

What players report about Housebets Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

5

60% resolved, of those with a known outcome

Total reviews

112

Across all review sites

Player rating

2.63 / 5

Trustpilot 3.0 · AskGamblers 2.25

GEO markets

32

Countries stated on 97% of records

Housebets Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Housebets Casino, the way Player Intelligence PRO computes it.

Since 2024, players have posted 5 complaints and 112 reviews about Housebets Casino on 4 sites. In the 12 months to November 5, 2026, they filed 2 complaints and posted 36 reviews.

Reviewers give Housebets Casino 3.66 out of 5 on average over 112 rated reviews, against 3.44 across all brands. 66% of the ratings are four or five stars, and 32% are one or two. The review sites’ own scores average 2.63 out of 5 across 2 sites. By that score, Housebets Casino ranks 3,003rd of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (12 reviews), “Website & app” (11 reviews) and “Customer support” (8 reviews). The most common criticism concerns “Customer support” (21 reviews), “Bonuses” (19 reviews) and “Trust & licence” (8 reviews).

The countries players state most often are Indonesia (39%), Nigeria (11%) and United States (8.8%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,907 brands Player Intelligence tracks.

Ask the AI analyst about Housebets Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciate the vast selection of games available at Housebets, likening it to an online arcade experience. The user-friendly features, such as the 'Favourites' tab and smooth mobile functionality, enhance the overall enjoyment of the casino.

Many players are frustrated with the customer support, particularly regarding unresolved bonus issues that have led to contradictory information and delays. Additionally, the lack of comprehensive responsible gambling tools has been noted as a significant drawback.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint categories

  • Account40%2
  • Bonus20%1
  • Deposit20%1
  • Technical20%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved60%3
  • Unresolved40%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars60%67
  • 4 stars6.3%7
  • 3 stars1.8%2
  • 2 stars5.4%6
  • 1 star27%30
Share of 112 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals20%12
  • Website & app19%11
  • Customer support14%8
  • Bonuses12%7
  • Deposits & payment methods10%6
  • Games10%6
Share of the 59 reviews that name at least one aspect.reviews

Criticised

  • Customer support36%21
  • Bonuses32%19
  • Trust & licence14%8
  • Withdrawals12%7
  • VIP & loyalty10%6
  • KYC / verification8.5%5
Share of the 59 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
202420252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Indonesia39%44
  • Nigeria11%13
  • United States8.8%10
  • Germany3.5%4
  • India3.5%4
  • Norway2.6%3
  • Philippines2.6%3
  • Russia2.6%3
  • Spain1.8%2
  • Poland1.8%2
  • Other countries23%26
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262–352.14
20252–10–
20240–674.6

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1083.0 / 5
Casino Guru4––
AskGamblers122.25 / 5
latestcasinobonuses.bet–2–

Block 11

Latest complaints and reviews

The newest records about Housebets Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    United States · Trustpilot

  • Review

    1.0 of 5 stars

    Luxembourg · Trustpilot

  • Complaint

    Wrong calculation

    Resolved

    Germany · Casino Guru

  • Complaint

    Account closed

    Resolved

    Albania · Casino Guru

  • Complaint

    Deposit not credited

    Resolved

    Azerbaijan · Casino Guru

16 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Housebets Casino

Who owns Housebets Casino?

Housebets Casino is operated by Bridge Technologies B.V. and runs under the Housebets Partners affiliate programme.

Is Housebets Casino licensed?

Yes. Housebets Casino holds a licence from Curacao Gaming Control Board.

When was Housebets Casino founded?

Housebets Casino launched in 2023.

Which currencies does Housebets Casino accept?

Currencies listed for Housebets Casino: US dollars, Ethereum, Tether, Bitcoin, Binance Coin, TRON, USD Coin, Dogecoin and 4 more. Its site is available in one language: English.

What welcome bonuses does Housebets Casino offer?

2 welcome offers are listed for Housebets Casino. The first on the list is “150% up to $1000 at Housebets Casino”, with a 35× wagering requirement.

Which countries is Housebets Casino available in?

Housebets Casino is listed in 5 markets: Austria, India, Indonesia, Japan, Russia.

What bonuses and promotions does Housebets Casino run in Mexico?

We read 4 live offers for Mexico on the Housebets Casino site itself.

Does Housebets Casino have a loyalty programme in Mexico?

Yes. Its loyalty programme for Mexico has 7 tiers.

What do players say about Housebets Casino?

Players have filed 5 complaints and written 112 reviews about Housebets Casino. Players rate Housebets Casino 2.63 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about Housebets Casino?

Praised most: “Withdrawals”, “Website & app” and “Customer support”. Criticised most: “Customer support”, “Bonuses” and “Trust & licence”. 66% of the rated reviews give four or five stars, and 32% give one or two.

How many complaints has Housebets Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 2 complaints about Housebets Casino.

Where do Housebets Casino’s players come from?

The countries named most often in complaints and reviews about Housebets Casino are Indonesia (39%), Nigeria (11%) and United States (8.8%).