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Videoslots Casino

Player reviews and complaints from independent sites, alongside the facts we have recorded about Videoslots Casino and its operator (Videoslots Affiliates).

videoslots.com
videoslots.com
Capture of the Videoslots Casino website

Profile

Website
videoslots.com
Established
2011
Operator
Videoslots Affiliatesaffiliate programme
Company
Videoslots Limited
Licences
Languages
  • English
  • Finnish
  • German
  • Norwegian
  • Swedish
  • Italian
  • Japanese
Currencies
  • Canadian dollars
  • Euros
  • British pounds sterling
  • Norwegian kroner
  • Swedish kronor
  • US dollars
  • Indian rupees
  • Japanese yen
  • New Zealand dollars
  • Brazilian reals
  • Danish krone

About

Videoslots Casino is an online casino operating under the Videoslots Affiliates affiliate programme. The site launched in 2011. It holds licences from Alcohol and Gaming Commission of Ontario, Autonomous Administration of State Monopolies of Italy (AAMS), Danish Gambling Authority, Malta Gaming Authority. The interface is available in 7 languages, among them English, Finnish, German, Norwegian. Accounts can be held in 11 currencies — Canadian dollars, Euros, British pounds sterling, Norwegian kroner. Our database holds 7 welcome offers.

Markets

This brand is listed in 12 markets. Pick one to see what it offers there.

Welcome bonuses

7 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Loyalty programme

1 entry

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

  1. 1

    Play Now Play Now Play Now Play Now Play Now Play Now Play Now Terms & Conditions Terms & Conditions

    Battle of Slots
    Videoslots Welcome Bonus
    11 Welcome Spins Wager-Free! We hope you enjoyed your cash bonus! Time to enjoy your Welcome Spins:
    While you explore our dazzling slots collection, we offer 11 Welcome Spins to warm you up. Simply play in the Starburst video slot by NetEnt to receive your bonus! To make it easier, your Welcome Spins are automatically added to your account after you have made your first deposit. Now to the best part: any winnings you make from these Welcome Spins are wager free and there is no maximum withdrawal limit! Too good to be true? Find Starburst, play, and see for yourself! Keep in mind our Key Terms and Conditions for this offer:
    The 11 Welcome Spins offers are only available to newly registered players. The 11 Welcome Spins can only be used in the game Starburst. You must deposit within 24 hours of registration to be eligible for Welcome Spins. The Welcome Spins need to be activated in your account within seven (7) calendar days and used within 24 hours. All winnings earned from your Welcome Spins will be transferred to your main account and can be withdrawn without any wagering requirement and any remaining Welcome Bonus Spins will be forfeit. The 11 Welcome Spins can be activated and used in conjunction with other welcome bonuses such as the Welcome Deposit Bonus offer (including Freerolls offer). However, it cannot be used in conjunction with any other bonuses. Playing at Videoslots.com is restricted to persons over the age of 18 and so are our offers. We see gambling as adult entertainment. Play responsibly. All numbers and amounts defining this offer take precedence over the numbers and amounts stated in the relative General Terms & Conditions and all (combinations of) entitlements to Bonuses, Extra Spins, cash and other promotions for new customers stated in the General Terms & Conditions are valid only if specifically stated by this offer. These Key Terms and Conditions form part of and are an extension of the General Terms and Conditions at Videoslots.com. If and where there is a conflict between these Terms & Conditions and the General Terms and Conditions which relate specifically to the Bonuses, Extra Spins, Freerolls etc., these Key Terms & Conditions will prevail. Full Terms and Conditions on the website apply. Videoslots is committed to keeping your personal data safe. For more information about how we process your personal data please view our Privacy Policy. NEW GAMES
    FEATURED
    POPULAR
    LAST PLAYED
    20:
    33
    This website videoslots.com when offering casino games is operated by Videoslots Limited, a company incorporated in Malta with registration number C49090 and its registered address at The Space Level 2 & 3, Alfred Craig Street, Pieta, PTA 1320 Malta, and when offering sportsbook by Videoslots Sports Limited, a company incorporated in Malta with registration number C93953 and its registered address at The Space Level 2 & 3, Alfred Craig Street, Pieta, PTA 1320 Malta. Videoslots Limited is licenced and regulated by the Malta Gaming Authority under licence number MGA/CRP/258/2014 issued on the 19th of May 2020 and the Gambling Commission in Great Britain under account number 39380. The facilities provided in the UK are solely made in reliance on the latter licence. Warning: Gambling may be addictive. GambleAware | Gamblers Anonymous
    © Videoslots.com 2011 - 2026. All rights reserved.

Player Intelligence

3,025 records

What players report about Videoslots Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

165

81% resolved, of those with a known outcome

Total reviews

2,860

Across all review sites

Player rating

4.21 / 5

Trustpilot 4.0 · AskGamblers 3.75 · affgambler.ru 4.08 · casino.ru 4.7 · Tribuna 4.5

GEO markets

47

Countries stated on 85% of records

AI-generated summary of player reviews

Players appreciated the straightforward registration and account verification process, allowing them to start playing without delays. The extensive game variety and fast payouts were also highlighted as major positives, making it a reliable platform for gaming.

Customers expressed dissatisfaction with the slow response times from customer support, which negatively impacted their experience. Additionally, there were concerns about the handling of missing winnings and free spins, leading to frustration among loyal players.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
201220132014201520162017201820192020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal34%55
  • Account12%20
  • Deposit12%20
  • KYC / verification12%20
  • Other8%13
  • Technical6.8%11
  • Responsible gambling6.2%10
  • Bonus4.9%8
  • Payments & refunds3.1%5
Share of complaints with a category. 3 more come from sites that publish none and are in no bar.complaints

Block 03

Complaint status

  • Resolved80%132
  • Unresolved19%31
  • No status published1.2%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20132014201520162017201820192020202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2014201520162017201820192020202120222023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers, affgambler.ru, casino.ru, Tribuna.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.