Exclusive
100% up to €500 + 100 Free Spins at 1Bet Casino
- Bonus
- 100%
- Max bonus
- €500
- Free spins
- 100
- Min deposit
- €20
- Wagering
- 30x(d+b)
Wagering applies to deposit plus bonus.
Casino profile
1Bet Casino
Player complaints and reviews about 1Bet Casino, plus its operator (1Bet Affiliates), licences and welcome offers.
1bet.com
Profile
- Website
- 1bet.com
- Established
- 2011
- Operator
- 1Bet Affiliatesaffiliate programme
- Company
- Next Global Era Limited
- Licences
- Languages
- English
- German
- French
- Spanish
- Chinese
- Vietnamese
- Finnish
- Hungarian
- Norwegian
- Arabic
- Portuguese
- Italian
- Currencies
- Euros
- US dollars
- Danish krone
- Norwegian kroner
- Swiss francs
- Polish zlotys
- Australian dollars
- Indonesian rupiahs
- Mexican pesos
- Hungarian forints
- Canadian dollars
- Brazilian reals
- Indian rupees
- Chilean pesos
- Argentine pesos
- Peruvian nuevos soles
- South African Rand
- Nigerian nairas
- Saudi riyals
- New Zealand dollars
- Bitcoin
- Bitcoin Cash
- Ethereum
- Tether
- Litecoin
- USD Coin
- Ripple Show more
About
1Bet Casino belongs to the 1Bet Affiliates affiliate programme. The site launched in 2011. It holds a licence from Anjouan Gaming Board. The interface is available in 12 languages, including English, German, French, Spanish. 27 account currencies are listed, including Euros, US dollars, Danish krone, Norwegian kroner. We list 3 welcome offers.
1Bet Casino is listed in 26 markets, among them Canada, Germany, France and Belgium.
Markets
This brand is listed in 26 markets. Pick one to see what it offers there.
Welcome bonuses
3 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Exclusive
100% up to €500 + 300 Free Spins, Welcome Bonus at 1Bet Casino
- Bonus
- 100%
- Max bonus
- €500
- Min deposit
- €20
- Wagering
- 30x(d+b)
Wagering applies to deposit plus bonus.
50% up to €100, Tuesday Reload Bonus at 1Bet Casino
- Bonus
- 50%
- Max bonus
- €100
- Min deposit
- €20
- Wagering
- 30x(d+b)
Wagering applies to deposit plus bonus.
Player Intelligence
2,587 records
What players report about 1Bet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
184
80% resolved, of those with a known outcome
Total reviews
2,403
Across all review sites
Player rating
1.75 / 5
Trustpilot 1.8 · AskGamblers 1.7
GEO markets
86
Countries stated on 98% of records
1Bet Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about 1Bet Casino, the way Player Intelligence PRO computes it.
Since 2014, players have posted 184 complaints and 2,403 reviews about 1Bet Casino on 5 sites. In the 12 months to November 5, 2026, they filed 18 complaints and posted 164 reviews. That is 28% fewer complaints than in the 12 months before (25). Reviews are down 15% on the 12 months before (193). The average review rating rose from 1.51 to 1.86 out of 5 year on year. Of the complaints with a known outcome, 72% were resolved in the last 12 months, against 96% in the 12 months before.
The problem players report most often is “Withdrawal delay”: 38% of the 176 complaints with a labelled problem. Next come “Self-exclusion” (9.1%) and “Account not closed on request” (8.5%). Complaints about “Withdrawal” make up 48% of those with a topic, against 29% across all brands.
Of the 184 complaints with a known outcome, 80% were resolved, against 59% across all brands. That puts 1Bet Casino 810th of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 91%.
Reviewers give 1Bet Casino 2.79 out of 5 on average over 2,398 rated reviews, against 3.44 across all brands. 44% of the ratings are four or five stars, and 53% are one or two. The review sites’ own scores average 1.75 out of 5 across 2 sites. By that score, 1Bet Casino ranks 3,914th of 4,287 rated casinos. Reviewers most often praise “Sportsbook” (243 reviews), “Website & app” (207 reviews) and “Customer support” (190 reviews). The most common criticism concerns “Withdrawals” (874 reviews), “Customer support” (542 reviews) and “Bonuses” (302 reviews).
The countries players state most often are Germany (33%), Italy (31%) and Ireland (5.3%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.
Ask the AI analyst about 1Bet Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Few positive experiences emerged from the reviews, with only minimal praise for the game selection. Payments and customer support appear to be significant areas of concern, drawing frequent complaints.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
44
2014201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2014 | 1 |
| 2015 | 0 |
| 2016 | 0 |
| 2017 | 0 |
| 2018 | 1 |
| 2019 | 3 |
| 2020 | 11 |
| 2021 | 12 |
| 2022 | 25 |
| 2023 | 41 |
| 2024 | 44 |
| 2025 | 32 |
| 2026 | 14 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay38%67
- Self-exclusion9.1%16
- Account not closed on request8.5%15
- Withdrawal refused7.4%13
- Documents rejected or requested again5.1%9
- Account closed4.5%8
- Bonus winnings confiscated4%7
- Deposit not credited4%7
- Other problems19%34
Block 03
Complaint categories
- Withdrawal48%87
- Account17%30
- Responsible gambling10%19
- KYC / verification7.7%14
- Deposit5%9
- Bonus4.4%8
- Technical2.8%5
- Other2.2%4
- Payments & refunds2.2%4
- Customer support0.6%1
Block 04
Complaint status
- Resolved80%148
- Unresolved20%36
Block 05
1Bet Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | 1Bet Casino | All brands |
|---|---|---|
| Complaints resolved | 80% | 59% |
| Average review rating | 2.79 | 3.44 |
| Complaints per 100 reviews | 7.7 | 26.4 |
| Share of “Withdrawal” complaints | 48% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
632
20192020202120222023202420252026
| Period | Value |
|---|---|
| 2019 | 2 |
| 2020 | 96 |
| 2021 | 557 |
| 2022 | 632 |
| 2023 | 388 |
| 2024 | 426 |
| 2025 | 160 |
| 2026 | 128 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars37%895
- 4 stars6.8%164
- 3 stars3.3%79
- 2 stars2.5%60
- 1 star50%1,200
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Sportsbook13%243
- Website & app11%207
- Customer support9.8%190
- Withdrawals8.4%163
- Games7.8%152
- Bonuses7.2%139
Criticised
- Withdrawals45%874
- Customer support28%542
- Bonuses16%302
- Trust & licence15%285
- KYC / verification12%232
- Account11%222
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
1
3.2
3.71
3.8
1.91
1.57
1.78
1.54
20192020202120222023202420252026
| Period | Value |
|---|---|
| 2019 | 1 |
| 2020 | 3.2 |
| 2021 | 3.71 |
| 2022 | 3.8 |
| 2023 | 1.91 |
| 2024 | 1.57 |
| 2025 | 1.78 |
| 2026 | 1.54 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Germany33%845
- Italy31%787
- Ireland5.3%134
- Denmark4.1%104
- Brazil3.2%82
- Canada3%75
- Hungary2.7%69
- Austria1.9%47
- Spain1.2%31
- Portugal1.1%29
- Other countries13%335
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 14 | 64% | 128 | 1.54 |
| 2025 | 32 | 94% | 160 | 1.78 |
| 2024 | 44 | 82% | 426 | 1.57 |
| 2023 | 41 | 88% | 388 | 1.91 |
| 2022 | 25 | 80% | 632 | 3.81 |
| 2021 | 12 | 67% | 557 | 3.71 |
| 2020 | 11 | 73% | 96 | 3.2 |
| 2019 | 3 | – | 2 | – |
| 2018 | 1 | – | 0 | – |
| 2014 | 1 | – | 0 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 2,379 | 1.8 / 5 |
| Casino Guru | 144 | 10 | – |
| AskGamblers | 26 | 14 | 1.7 / 5 |
| CasinoReviews | 13 | – | – |
| Casinomeister | 1 | – | – |
Block 13
Latest complaints and reviews
The newest records about 1Bet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
Norway · Trustpilot
- Review
1.0 of 5 stars
Ukraine · Trustpilot
- Complaint
Withdrawal delay
UnresolvedItaly · Casino Guru
- Complaint
Withdrawal delay
ResolvedGermany · Casino Guru
- Complaint
Withdrawal refused
ResolvedItaly · Casino Guru
16 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Questions about 1Bet Casino
Who owns 1Bet Casino?
1Bet Casino is operated by Next Global Era Limited and runs under the 1Bet Affiliates affiliate programme.
Is 1Bet Casino licensed?
Yes. 1Bet Casino holds a licence from Anjouan Gaming Board.
When was 1Bet Casino founded?
1Bet Casino launched in 2011.
Which currencies does 1Bet Casino accept?
Currencies listed for 1Bet Casino: Euros, US dollars, Danish krone, Norwegian kroner, Swiss francs, Polish zlotys, Australian dollars, Indonesian rupiahs and 19 more. Its site is available in 12 languages: English, German, French, Spanish and 8 more.
What welcome bonuses does 1Bet Casino offer?
3 welcome offers are listed for 1Bet Casino. The first on the list is “100% up to €500 + 100 Free Spins at 1Bet Casino”, with a 30× wagering requirement.
Which countries is 1Bet Casino available in?
1Bet Casino is listed in 26 markets: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China and 18 more.
What do players say about 1Bet Casino?
Players have filed 184 complaints and written 2,403 reviews about 1Bet Casino. Players rate 1Bet Casino 1.75 out of 5 on average across the 2 sites that publish one.
What do players complain about most at 1Bet Casino?
“Withdrawal delay” – 38% of the 176 complaints about 1Bet Casino with a labelled problem. Followed by “Self-exclusion” (9.1%) and “Account not closed on request” (8.5%).
Do players report withdrawal problems at 1Bet Casino?
Withdrawals are the topic of 87 complaints about 1Bet Casino: 48% of the 181 with a topic. The most common withdrawal problem is “Withdrawal delay” (77% of them). Of the withdrawal complaints with a known outcome, 91% were resolved.
Does 1Bet Casino resolve player complaints?
80% of the 184 complaints about 1Bet Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, 1Bet Casino is 810th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about 1Bet Casino?
Praised most: “Sportsbook”, “Website & app” and “Customer support”. Criticised most: “Withdrawals”, “Customer support” and “Bonuses”. 44% of the rated reviews give four or five stars, and 53% give one or two.
How many complaints has 1Bet Casino received in the last 12 months?
In the 12 months to November 5, 2026, players filed 18 complaints about 1Bet Casino. That is 28% fewer than in the 12 months before, when there were 25.
Where do 1Bet Casino’s players come from?
The countries named most often in complaints and reviews about 1Bet Casino are Germany (33%), Italy (31%) and Ireland (5.3%).
Screenshots
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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