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Casino profile
Player complaints and reviews about Spin Samurai Casino, plus its operator (Samurai Partners), licences and welcome offers.

On the Spin Samurai Casino site for New Zealand, we found a loyalty programme with 3 tiers. The registration form for New Zealand has 3 fields: e-mail, password and promo code.
Spin Samurai Casino belongs to the Samurai Partners affiliate programme. The site launched in 2020. It holds a licence from Tobique Gaming Commission. The interface is available in 10 languages, including English, German, Finnish, Norwegian. 13 account currencies are listed, including Euros, US dollars, Canadian dollars, Australian dollars. We list 14 welcome offers.
This brand is listed in 15 markets. Pick one to see what it offers there.
14 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Exclusive
Wagering applies to the bonus amount.
Wagering applies to the bonus amount.
Wagering applies to the bonus amount.
Wagering applies to the bonus amount.
Wagering applies to the bonus amount.
Wagering applies to the bonus amount.
Wagering applies to the bonus amount.
Wagering applies to the bonus amount.
Wagering applies to the bonus amount.
Wagering applies to the bonus amount.
Wagering applies to the bonus amount.
Wagering applies to the bonus amount.
3 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
Make a first deposit of NZ$3,000 or more to start enjoying VIP benefits immediately.
Engage in our activities by playing, wagering, and withdrawing regularly to reach and maintain your VIP status.
Already a VIP at another casino? Simply share your VIP status details, and we’ll grant you VIP access at SpinSamurai right away!
5 fields
Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.
7 records
7 of the 295 records about Spin Samurai Casino come from players who state they are in New Zealand. The figures below are theirs alone; the casino page covers every market.
Total complaints
1
Fewer than 5 with a known outcome
Total reviews
6
Across all review sites
Player rating
5.0 / 5
6 ratings by these players
Share of all records
2.4%
of 295 about Spin Samurai Casino
Players in New Zealand have filed 1 complaint and written 6 reviews about Spin Samurai Casino. That is 2.4% of the 295 records about it from every market. Complaints make up 14% of their records, against 24% across all markets. Their reviews rate it 5.0 out of 5 on average (6 ratings), against 3.76 across all markets. 0% of their rated reviews give one or two stars; across all markets the share is 23%.
In the last 12 months: no complaints and 6 reviews.
A player counts as being in New Zealand when the source states the country. Shares and averages are shown only with at least 5 records behind them.
Ask the AI analyst about Spin Samurai Casino in New Zealand, or compare the market with another one.
| Figure | New Zealand | All markets |
|---|---|---|
| Complaints among all records | 14% | 24% |
| Average review rating, out of 5 | 5.0 | 3.76 |
| Reviews rated 1–2 stars | 0% | 23% |
Block 01
Complaints filed per year or month, across every complaint site.
| Period | Value |
|---|---|
| 2025 | 1 |
Block 02
Player reviews posted per year or month, across every review site.
| Period | Value |
|---|---|
| 2026 | 6 |
Block 03
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 6 | – |
| 2025 | 1 | – | 0 | – |
A dash means too little data for that year.
Block 04
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 6 | – |
| Casino Guru | 1 | – | – |
Block 05
The newest records about Spin Samurai Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
5.0 of 5 stars
New Zealand · Trustpilot
5.0 of 5 stars
New Zealand · Trustpilot
5.0 of 5 stars
New Zealand · Trustpilot
5.0 of 5 stars
New Zealand · Trustpilot
Withdrawal delay
ResolvedNew Zealand · Casino Guru
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataYes. Its loyalty programme for New Zealand has 3 tiers.
The Spin Samurai Casino registration form for New Zealand has 3 fields: e-mail, password, promo code.
7 of the 295 complaints and reviews about Spin Samurai Casino come from players in New Zealand. Across all its markets, 72 complaints have a known outcome, and 97% of them were resolved.
Spin Samurai Casino is operated by Novatrix SRL and runs under the Samurai Partners affiliate programme.
4 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.