igamingcpo.com
All casinos

Casino profile

Spin Samurai Casinoin Canada

Player reviews and complaints from independent sites, alongside the facts we have recorded about Spin Samurai Casino and its operator (Samurai Partners).

spinsamurai.com
spinsamurai.com
Capture of the Spin Samurai Casino website

Profile

Website
spinsamurai.com
Established
2020
Operator
Samurai Partnersaffiliate programme
Company
Novatrix SRL
Licences
Languages
  • English
  • German
  • Finnish
  • Norwegian
  • French
  • Polish
  • Japanese
  • Italian
  • Portuguese
  • Arabic
Currencies
  • Euros
  • US dollars
  • Canadian dollars
  • Australian dollars
  • Norwegian kroner
  • Japanese yen
  • South African Rand
  • Polish zlotys
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Litecoin
  • New Zealand dollars

About

Spin Samurai Casino is an online casino operating under the Samurai Partners affiliate programme. The site launched in 2020. It holds a licence from Tobique Gaming Commission. The interface is available in 10 languages, among them English, German, Finnish, Norwegian. Accounts can be held in 13 currencies — Euros, US dollars, Canadian dollars, Australian dollars. Our database holds 10 welcome offers.

What we collected for the Canada market on Spin Samurai Casino: 3 loyalty tiers.

Markets

This brand is listed in 16 markets. Pick one to see what it offers there.

Welcome bonuses

10 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Loyalty programme

3 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

  1. 1

    INSTANT VIP

    Make a first deposit of €2,000 or more to start enjoying VIP benefits immediately.

  2. 2

    TURNOVER

    Engage in our activities by playing, wagering, and withdrawing regularly to reach and maintain your VIP status.

  3. 3

    VIP TRANSFER

    Already a VIP at another casino? Simply share your VIP status details, and we’ll grant you VIP access at SpinSamurai right away!

Player Intelligence

295 records

What players report about Spin Samurai Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

72

97% resolved, of those with a known outcome

Total reviews

223

Across all review sites

Player rating

4.15 / 5

AskGamblers 4.2 · Trustpilot 4.1

GEO markets

26

Countries stated on 55% of records

AI-generated summary of player reviews

Players disliked the lengthy withdrawal process, experiencing delays and unfulfilled promises regarding their winnings. Additionally, they found the support staff to be rude and disrespectful, contributing to a negative overall experience.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal49%35
  • KYC / verification17%12
  • Bonus9.7%7
  • Deposit9.7%7
  • Other4.2%3
  • Payments & refunds2.8%2
  • Responsible gambling2.8%2
  • Technical2.8%2
  • Account1.4%1
  • Customer support1.4%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved97%70
  • Unresolved2.8%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2020202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2020202120222023202420252026
Rating history

Player ratings from AskGamblers, Trustpilot.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.