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Casino profile

Ritzo Casino

Player reviews and complaints from independent sites, alongside the facts we have recorded about Ritzo Casino and its operator (Samurai Partners).

ritzo.com
ritzo.com
Capture of the Ritzo Casino website

Profile

Website
ritzo.com
Established
2024
Operator
Samurai Partnersaffiliate programme
Company
GBL Solutions N.V.
Licences
Languages
  • English
  • German
  • French
  • Norwegian
  • Finnish
  • Polish
  • Danish
  • Greek
  • Spanish
  • Italian
  • Hungarian
Currencies
  • Euros
  • Canadian dollars
  • New Zealand dollars
  • Norwegian kroner
  • Polish zlotys
  • Australian dollars
  • Danish krone
  • Hungarian forints
  • Swiss francs
  • ADA
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Litecoin

About

Ritzo Casino is an online casino operating under the Samurai Partners affiliate programme. The site launched in 2024. It holds a licence from Curacao Gaming Control Board. The interface is available in 11 languages, among them English, German, French, Norwegian. Accounts can be held in 15 currencies — Euros, Canadian dollars, New Zealand dollars, Norwegian kroner. Our database holds 12 welcome offers.

Markets

This brand is listed in 14 markets. Pick one to see what it offers there.

Welcome bonuses

12 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Player Intelligence

146 records

What players report about Ritzo Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

19

95% resolved, of those with a known outcome

Total reviews

127

Across all review sites

Player rating

3.6 / 5

Trustpilot 2.8 · AskGamblers 3.5 · Tribuna 4.5

GEO markets

21

Countries stated on 90% of records

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal63%12
  • Account11%2
  • KYC / verification5.3%1
  • Responsible gambling5.3%1
  • Technical5.3%1
  • Payments & refunds5.3%1
  • Bonus5.3%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved95%18
  • Unresolved5.3%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Player ratings from Trustpilot, AskGamblers, Tribuna.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.