1. Hugo
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Casino profile
Player complaints and reviews about Casiqo Casino, plus its operator (Samurai Partners), licences and welcome offers.

Casiqo Casino belongs to the Samurai Partners affiliate programme. The site launched in 2021. It holds a licence from Malta Gaming Authority. The interface is available in 5 languages, including English, French, Finnish, German. 11 account currencies are listed, including Euros, US dollars, Australian dollars, Canadian dollars.
Casiqo Casino is listed in 8 markets, among them Canada, Germany, France and Belgium. On the Casiqo Casino site for Germany, we found 4 welcome bonuses, 4 cashback offers and a loyalty programme with 2 tiers. In Germany, Casiqo Casino accepts 6 payment methods, among them Bank Transfer, Casino Payment Method Withdrawal Time, Cryptocurrencies and Neteller. Its crypto options cover 3 coins: Cryptocurrencies, Bitcoin and Litecoin. The minimum deposit in € is 10, the maximum 20.
This brand is listed in 8 markets. Pick one to see what it offers there.
4 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
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Immerse yourself into a cosmic collection of slot games at Cosmic Slot Casino. With a few years under its belt, this experienced gaming platform has established itself as a fresh platform for slot fans. The over 9,
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4 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
VIP-WILLKOMMENSBONUS
50% bis zu €500
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Exklusives Angebot
325% bis zu €5,450
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Wazbee Casino is relatively new to the iGaming world, having launched in 2024. However, it made a huge debut, with over 8,
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bis zu €2500
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BONUS SICHERN
Beliebte Spiele
Book of the Fallen
Pragmatic Play
Hot Chilli Bells
Bgaming
Hell Hot 100
Endorphina
Book of Doom
Belatra
For The Realm Deluxe
Mascot
Mighty Wild: Gorilla
VoltEnt
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2 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
Startseite / Erfahrungen / Monro Casino
Monro Casino Bewertung 2026
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8 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
| method | currency | category | provider | min | max |
|---|---|---|---|---|---|
| € | |||||
| Bank Transfer | € | Bank transfer | – | 10 | 20 |
| Cryptocurrencies | € | Cryptocurrency | – | 10 | 20 |
| Currency not stated on the page | |||||
| Casino Payment Method Withdrawal Time | – | Other | – | – | – |
| Bitcoin | – | Cryptocurrency | – | – | – |
| Litecoin | – | Cryptocurrency | – | – | – |
| Neteller | – | E-wallet | – | – | – |
| PayPal | – | E-wallet | – | – | – |
| Skrill | – | E-wallet | – | – | – |
Bank Transfer
Bank transfer
10 – 20
Cryptocurrencies
Cryptocurrency
10 – 20
Casino Payment Method Withdrawal Time
Other
–
Bitcoin
Cryptocurrency
–
Litecoin
Cryptocurrency
–
Neteller
E-wallet
–
PayPal
E-wallet
–
Skrill
E-wallet
–
80 records
What players report about Casiqo Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
17
94% resolved, of those with a known outcome
Total reviews
63
Across all review sites
Player rating
3.5 / 5
Trustpilot 2.8 · AskGamblers 4.2
GEO markets
12
Countries stated on 60% of records
Every figure below is computed from the complaints and reviews collected about Casiqo Casino, the way Player Intelligence PRO computes it.
Since 2021, players have posted 17 complaints and 63 reviews about Casiqo Casino on 4 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 2 reviews.
The problem players report most often is “Withdrawal refused”: 35% of the 17 complaints with a labelled problem. Next come “Self-exclusion” (18%) and “Withdrawal delay” (18%). Complaints about “Withdrawal” make up 53% of those with a topic, against 29% across all brands.
Of the 17 complaints with a known outcome, 94% were resolved, against 59% across all brands. That puts Casiqo Casino 202nd of 1,916 casinos with at least 10 such complaints.
Reviewers give Casiqo Casino 3.06 out of 5 on average over 62 rated reviews, against 3.44 across all brands. 52% of the ratings are four or five stars, and 42% are one or two. The review sites’ own scores average 3.5 out of 5 across 2 sites. By that score, Casiqo Casino ranks 1,577th of 4,287 rated casinos. Reviewers most often praise “Games” (28 reviews), “Customer support” (25 reviews) and “Withdrawals” (16 reviews). The most common criticism concerns “Withdrawals” (14 reviews), “Bonuses” (13 reviews) and “Customer support” (11 reviews).
The countries players state most often are Germany (42%), Netherlands (17%) and Austria (13%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.
Ask the AI analyst about Casiqo Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints filed per year or month, across every complaint site.
| Period | Value |
|---|---|
| 2021 | 4 |
| 2022 | 5 |
| 2023 | 4 |
| 2024 | 4 |
Block 02
What went wrong, one level below the topic: the problem each complaint describes.
Block 03
Block 04
Block 05
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Casiqo Casino | All brands |
|---|---|---|
| Complaints resolved | 94% | 59% |
| Average review rating | 3.06 | 3.44 |
| Complaints per 100 reviews | 27 | 26.4 |
| Share of “Withdrawal” complaints | 53% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Player reviews posted per year or month, across every review site.
| Period | Value |
|---|---|
| 2021 | 15 |
| 2022 | 22 |
| 2023 | 13 |
| 2024 | 9 |
| 2025 | 2 |
| 2026 | 2 |
Block 07
How the rated reviews split by star.
Block 08
The aspects reviews name either way: one review can praise one thing and criticise another.
Block 09
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
| Period | Value |
|---|---|
| 2021 | 2.9 |
| 2022 | 2.91 |
| 2023 | 3.79 |
| 2024 | 3.17 |
| 2025 | 1 |
| 2026 | 3 |
Block 10
The ten countries players most often state, complaints and reviews together.
Block 11
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 2 | – |
| 2025 | 0 | – | 2 | – |
| 2024 | 4 | – | 9 | – |
| 2023 | 4 | – | 13 | – |
| 2022 | 5 | – | 22 | 2.91 |
| 2021 | 4 | – | 15 | – |
A dash means too little data for that year.
Block 12
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 38 | 2.8 / 5 |
| AskGamblers | – | 22 | 4.2 / 5 |
| Casino Guru | 7 | 3 | – |
| CasinoReviews | 10 | – | – |
Block 13
The newest records about Casiqo Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
1.0 of 5 stars
United States · Trustpilot
5.0 of 5 stars
United Kingdom · Trustpilot
Withdrawal refused
ResolvedAustria · Casino Guru
Deposit refund
ResolvedWithdrawal delay
ResolvedFinland · Casino Guru
1 player record in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Casiqo Casino is operated by N1 Interactive Ltd. Casinos and runs under the Samurai Partners affiliate programme.
Yes. Casiqo Casino holds a licence from Malta Gaming Authority.
Casiqo Casino launched in 2021.
Currencies listed for Casiqo Casino: Euros, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Bitcoin, Bitcoin Cash, Litecoin and 3 more. Its site is available in 5 languages: English, French, Finnish, German and 1 more.
Casiqo Casino is listed in 8 markets: Australia, Belgium, Canada, Finland, France, Germany, New Zealand, Poland.
The Casiqo Casino cashier for Germany lists 6 payment methods: Bank Transfer, Casino Payment Method Withdrawal Time, Cryptocurrencies, Neteller, PayPal, Skrill. For crypto, it takes 3 coins: Cryptocurrencies, Bitcoin, Litecoin.
Deposits in € run from 10 to 20 per transaction. The lowest minimum, 10 €, is via Bank Transfer.
We read 8 live offers for Germany on the Casiqo Casino site itself.
Yes. Its loyalty programme for Germany has 2 tiers.
Players have filed 17 complaints and written 63 reviews about Casiqo Casino. Players rate Casiqo Casino 3.5 out of 5 on average across the 2 sites that publish one.
“Withdrawal refused” – 35% of the 17 complaints about Casiqo Casino with a labelled problem. Followed by “Self-exclusion” (18%) and “Withdrawal delay” (18%).
Withdrawals are the topic of 9 complaints about Casiqo Casino: 53% of the 17 with a topic. The most common withdrawal problem is “Withdrawal refused” (67% of them).
94% of the 17 complaints about Casiqo Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Casiqo Casino is 202nd. Open complaints and complaints closed without an outcome are left out.
Praised most: “Games”, “Customer support” and “Withdrawals”. Criticised most: “Withdrawals”, “Bonuses” and “Customer support”. 52% of the rated reviews give four or five stars, and 42% give one or two.
In the 12 months to November 5, 2026, players filed no complaints about Casiqo Casino.
The countries named most often in complaints and reviews about Casiqo Casino are Germany (42%), Netherlands (17%) and Austria (13%).
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.