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Casino profile

One Casinoin Germany

Player reviews and complaints from independent sites, alongside the facts we have recorded about One Casino and its operator (One Affiliates).

onecasino.com
onecasino.com
Capture of the One Casino website

Profile

Website
onecasino.com
Established
2017
Operator
One Affiliatesaffiliate programme
Company
One Casino Limited
Licences
Languages
  • English
  • German
  • Finnish
  • French
  • Danish
  • Dutch
  • Spanish
Currencies
  • Euros
  • Canadian dollars
  • Danish krone
  • New Zealand dollars

About

One Casino is an online casino operating under the One Affiliates affiliate programme. The site launched in 2017. It holds licences from Danish Gambling Authority, Malta Gaming Authority, The Netherlands Gambling Authority. The interface is available in 7 languages, among them English, German, Finnish, French. Accounts can be held in 4 currencies — Euros, Canadian dollars, Danish krone, New Zealand dollars. Our database holds 8 welcome offers.

What we collected for the Germany market on One Casino: 4 live offers.

Markets

This brand is listed in 8 markets. Pick one to see what it offers there.

Welcome bonuses

8 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Promotions

4 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Player Intelligence

6,962 records

What players report about One Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

26

92% resolved, of those with a known outcome

Total reviews

6,936

Across all review sites

Player rating

3.88 / 5

Trustpilot 3.9 · AskGamblers 3.85

GEO markets

48

Countries stated on 100% of records

AI-generated summary of player reviews

Players appreciated the simple registration process and the fast response from customer support. The wide selection of games and the potential for high winnings were also highlighted positively.

Players expressed frustration over the handling of self-exclusion requests, stating that their evidence was ignored. Additionally, there were complaints about slow responses to emails after filing a complaint.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
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2020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Account27%7
  • Withdrawal15%4
  • Technical12%3
  • Bonus12%3
  • Deposit12%3
  • KYC / verification7.7%2
  • Responsible gambling7.7%2
  • Payments & refunds3.8%1
  • Other3.8%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved88%23
  • Unresolved7.7%2
  • Closed without an outcome3.8%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
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20192020202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20192020202120222023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers.

Screenshots

2 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.