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Casino profile

One Casino in Germany

Player complaints and reviews about One Casino, plus its operator (One Affiliates), licences and welcome offers.

onecasino.com
Capture of the One Casino website

About

On the One Casino site for Germany, we found 4 promotions.

One Casino belongs to the One Affiliates affiliate programme. The site launched in 2017. It holds licences from Danish Gambling Authority, Malta Gaming Authority, The Netherlands Gambling Authority. The interface is available in 7 languages, including English, German, Finnish, French. 4 account currencies are listed: Euros, Canadian dollars, Danish krone, New Zealand dollars. We list 8 welcome offers.

Markets

This brand is listed in 8 markets. Pick one to see what it offers there.

Welcome bonuses

8 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Germany

2,079 records

2,079 of the 7,059 records about One Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

8

88% resolved, of those with a known outcome

Total reviews

2,071

Across all review sites

Player rating

4.35 / 5

2,071 ratings by these players

Share of all records

29%

of 7,059 about One Casino

What players in Germany say about One Casino

Players in Germany have filed 8 complaints and written 2,071 reviews about One Casino. That is 29% of the 7,059 records about it from every market. Complaints make up 0.4% of their records, against 0.4% across all markets. Their reviews rate it 4.35 out of 5 on average (2,071 ratings), against 4.11 across all markets. 12% of their rated reviews give one or two stars; across all markets the share is 18%.

The most common problem in their complaints is “Registration”: 25% of 8 complaints with a labelled problem (8% across all markets). 88% of their 8 complaints with a known outcome were resolved, against 92% across all markets.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about One Casino in Germany, or compare the market with another one.

Germany and all markets
FigureGermanyAll markets
Complaints among all records0.4%0.4%
Resolved, of complaints with a known outcome88%92%
Average review rating, out of 54.354.11
Reviews rated 1–2 stars12%18%
Registration, of labelled complaints25%8%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202020212022
Complaints count

Block 02

Complaint categories

  • Account38%3
  • Technical38%3
  • Bonus13%1
  • Deposit13%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved88%7
  • Unresolved13%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
201920202021202220232024
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars72%1,495
  • 4 stars13%268
  • 3 stars2.7%56
  • 2 stars1.9%39
  • 1 star10%213
Share of 2,071 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals53%873
  • Games26%423
  • Customer support25%415
  • Bonuses16%265
  • Fairness & RTP8.4%139
  • Trust & licence7.6%126
Share of the 1,650 reviews that name at least one aspect.reviews

Criticised

  • Fairness & RTP10%170
  • Bonuses6.3%104
  • Withdrawals5%83
  • Games4.2%69
  • Trust & licence3.7%61
  • Deposits & payment methods2.8%46
Share of the 1,650 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20192020202120222023
Rating history

Block 08

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20240–3–
20230–824.06
20221–2343.79
20211–3043.59
20206–1,0744.58
20190–3744.72

A dash means too little data for that year.

Block 09

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–2,071–
Casino Guru8––

Block 10

Latest complaints and reviews

The newest records about One Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Game malfunction

    Resolved

    Germany · Casino Guru

  • Complaint

    Registration

    Unresolved

    Germany · Casino Guru

  • Complaint

    Bonus not credited

    Resolved

    Germany · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about One Casino in Germany

What bonuses and promotions does One Casino run in Germany?

We read 4 live offers for Germany on the One Casino site itself.

How many complaints and reviews about One Casino come from players in Germany?

2,079 of the 7,059 complaints and reviews about One Casino come from players in Germany. Across all its markets, 24 complaints have a known outcome, and 92% of them were resolved.

Who owns One Casino?

One Casino is operated by One Casino Limited and runs under the One Affiliates affiliate programme.

Is One Casino licensed?

Yes. One Casino holds 3 licences: Danish Gambling Authority, Malta Gaming Authority, The Netherlands Gambling Authority.