Casino profile

CasinOK

Q: What does CasinOK ask for at registration in Austria?

The CasinOK registration form for Austria has 5 fields: username, e-mail, phone, password, promo code.

Player complaints and reviews about CasinOK, plus its operator (Casinok Affiliates), licences and welcome offers.

About

CasinOK belongs to the Casinok Affiliates affiliate programme. The site launched in 2025. It holds a licence from Curacao Gaming Control Board. The interface is available in 13 languages, including English, Turkish, Russian, Spanish. 18 account currencies are listed, including Euros, US dollars, British pounds sterling, Canadian dollars. We list 9 welcome offers.

CasinOK is listed in 15 markets, among them Canada, Germany, France and Belgium. On the CasinOK site for Austria, we found a loyalty programme with 8 tiers. The registration form for Austria has 5 fields: username, e-mail, phone, password and promo code.

Licensee

The company that holds the Curaçao licence for CasinOK, as the licence register names it.

Legal name: Ryker B.V.
Curaçao licence reference: OGL/2024/1800/1049
Registration number (Curaçao Chamber of Commerce): 154186
Incorporated: 2020

Markets

This brand is listed in 15 markets. Pick one to see what it offers there.

Welcome bonuses

9 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Exclusive
1000 Free Spins at CasinOK
Free spins
1000
Min deposit
$200
Exclusive
333 Free Spins at CasinOK
Free spins
333
Min deposit
$1000
Exclusive
Deposit $100 Get 333 Free Spins at CasinOK
Free spins
333
Min deposit
$100
Exclusive
67 Free Spins at CasinOK
Free spins
67
Min deposit
$45
Exclusive
20 Free Spins at CasinOK
Free spins
20
Min deposit
No deposit required
100% up to $2000, 1st Deposit Bonus at CasinOK
Bonus
100%
Max bonus
$2000
Min deposit
$20
Wagering
35xb
Max bet
$20
Wagering applies to the bonus amount.
100% up to $2000, 2nd Deposit Bonus at CasinOK
Bonus
100%
Max bonus
$2000
Min deposit
$20
Wagering
35xb
Max bet
$20
Wagering applies to the bonus amount.
100% up to $2000, 3rd Deposit Bonus at CasinOK
Bonus
100%
Max bonus
$2000
Min deposit
$20
Wagering
35xb
Max bet
$20
Wagering applies to the bonus amount.
10% Weekly Cashback at CasinOK
Bonus
10%
Wagering
1x
Max bet
$4

Loyalty programme

8 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

1
Casino Manager
20 000 - 40 000 Punkte
1,000 Gratis Spins ($1.00 pro Spin)
$2,000 Gratiswette im Sport
12% Rakeback
Persönlicher VIP-Manager
Geheimnisvoller Preis – Goldpaket
2
CEO
100 000 - 500 000 Punkte
5,000 Gratis Spins ($1.00 pro Spin)
$5,000 Gratiswette im Sport
14% Rakeback
Persönlicher VIP-Manager
Geheimnisvoller Preis – Platinpaket
3
Junior Dealer
20 - 250 Punkte
300 Gratis Spins ($0.10 pro Spin)
10% Rakeback
4
Marketing Manager
5 000 - 10 000 Punkte
1,000 Gratis Spins ($0.10 pro Spin)
$2,000 Gratiswette im Sport
10% Rakeback
Persönlicher VIP-Manager
5
Pit Boss
2 500 - 5 000 Punkte
1,000 Gratis Spins ($0.10 pro Spin)
$1,000 Gratiswette im Sport
10% Rakeback
6
Senior Dealer
250 - 2 500 Punkte
500 Gratis Spins ($0.10 pro Spin)
10% Rakeback
7
Sports Manager
10 000 - 20 000 Punkte
500 Gratis Spins ($1.00 pro Spin)
$2,000 Gratiswette im Sport
11% Rakeback
Persönlicher VIP-Manager
Geheimnisvoller Preis – Goldpaket
8
VIP Manager
40 000 - 100 000 Punkte
5,000 Gratis Spins ($1.00 pro Spin)
$2,000 Gratiswette im Sport
13% Rakeback
Persönlicher VIP-Manager
Geheimnisvoller Preis – Goldpaket

Player Intelligence

204 records

What players report about CasinOK on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

100% resolved, of those with a known outcome

Total reviews

189

Across all review sites

Player rating

3.9 / 5

Trustpilot 2.6 · AskGamblers 4.6 · Tribuna 4.5

GEO markets

Countries stated on 53% of records

CasinOK complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about CasinOK, the way Player Intelligence PRO computes it.

Since 2025, players have posted 15 complaints and 189 reviews about CasinOK on 6 sites. In the 12 months to November 4, 2026, they filed 11 complaints and posted 156 reviews. Reviews are up 500% on the 12 months before (26). The average review rating rose from 2.55 to 3.7 out of 5 year on year.

The problem players report most often is “Deposit not credited”: 20% of the 15 complaints with a labelled problem. Next come “Withdrawal limits” (20%) and “Account closed” (13%). Complaints about “Withdrawal” make up 33% of those with a topic, against 29% across all brands.

Of the 14 complaints with a known outcome, 100% were resolved, against 59% across all brands. That puts CasinOK 1st of 1,917 casinos with at least 10 such complaints.

Reviewers give CasinOK 3.59 out of 5 on average over 185 rated reviews, against 3.44 across all brands. 62% of the ratings are four or five stars, and 29% are one or two. The review sites’ own scores average 3.9 out of 5 across 3 sites. By that score, CasinOK ranks 944th of 4,286 rated casinos. Reviewers most often praise “Games” (71 reviews), “Withdrawals” (70 reviews) and “Bonuses” (52 reviews). The most common criticism concerns “Withdrawals” (36 reviews), “Customer support” (33 reviews) and “Bonuses” (24 reviews).

The countries players state most often are United Kingdom (29%), Germany (7.4%) and France (5.6%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about CasinOK: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciate the fast withdrawals and a wide selection of games, which contribute to a smooth gaming experience. Many also highlight the helpful customer support and attractive bonuses as significant advantages of CasinOK.

Some players express frustration with limited payment options and slow email support responses. Additionally, there are complaints about unclear bonus wagering requirements and occasional issues with game accessibility.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

20252026

Complaints count

Period	Value
2025	7
2026	8

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

Deposit not credited20%3
Withdrawal limits20%3
Account closed13%2
Bonus winnings confiscated13%2
Account blocked6.7%1
Wagering terms6.7%1
Missing funds6.7%1
Withdrawal delay6.7%1
Other problems6.7%1

Share of the 15 complaints with a labelled problem.complaints

Block 03

Complaint categories

Withdrawal33%5
Account20%3
Bonus20%3
Deposit20%3
Payments & refunds6.7%1

Share of complaints by category.complaints

Block 04

Complaint status

Resolved93%14
Open6.7%1

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

CasinOK against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

CasinOK against the market
Measure	CasinOK	All brands
Complaints resolved	100%	59%
Average review rating	3.59	3.44
Complaints per 100 reviews	7.9	26.4
Share of “Withdrawal” complaints	33%	29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

141

20252026

Reviews count

Period	Value
2025	48
2026	141

Block 07

Review stars

How the rated reviews split by star.

5 stars53%98
4 stars9.2%17
3 stars8.6%16
2 stars4.9%9
1 star24%45

Share of 185 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

Games39%71
Withdrawals39%70
Bonuses29%52
Customer support28%51
Website & app23%42
Deposits & payment methods17%31

Share of the 180 reviews that name at least one aspect.reviews

Criticised

Withdrawals20%36
Customer support18%33
Bonuses13%24
Trust & licence9.4%17
Account8.9%16
Deposits & payment methods6.7%12

Share of the 180 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

3.06

3.75

20252026

Rating history

Period	Value
2025	3.06
2026	3.75

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

United Kingdom29%31
Germany7.4%8
France5.6%6
United States5.6%6
Austria4.6%5
Spain4.6%5
India4.6%5
Argentina1.9%2
Australia1.9%2
Belgium1.9%2
Other countries33%36

Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2026	8	–	141	3.76
2025	7	–	48	3.06

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
Trustpilot	–	85	2.6 / 5
AskGamblers	3	74	4.6 / 5
Casino Guru	10	15	–
Tribuna	–	15	4.5 / 5
CasinoReviews	1	–	–
latestcasinobonuses.bet	1	–	–

Block 13

Latest complaints and reviews

The newest records about CasinOK as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewNov 2, 2026
2.0 of 5 stars
Tribuna
ReviewOct 29, 2026
2.0 of 5 stars
Tribuna
ComplaintOct 26, 2026
Account closed
Open
Russia · latestcasinobonuses.bet
ComplaintSep 25, 2026
Missing funds
Resolved
Brazil · Casino Guru
ComplaintSep 1, 2026
Withdrawal delay
Resolved
Denmark · Casino Guru

7 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from Trustpilot, AskGamblers, Tribuna.

Questions about CasinOK

Who owns CasinOK?

CasinOK is operated by Ryker B.V. and runs under the Casinok Affiliates affiliate programme.

Is CasinOK licensed?

Yes. CasinOK holds a licence from Curacao Gaming Control Board.

When was CasinOK founded?

CasinOK launched in 2025.

Which currencies does CasinOK accept?

Currencies listed for CasinOK: Euros, US dollars, British pounds sterling, Canadian dollars, Japanese yen, Australian dollars, Indian rupees, Turkish Lira and 10 more. Its site is available in 13 languages: English, Turkish, Russian, Spanish and 9 more.

What welcome bonuses does CasinOK offer?

9 welcome offers are listed for CasinOK. The first on the list is “1000 Free Spins at CasinOK”.

Which countries is CasinOK available in?

CasinOK is listed in 15 markets: Argentina, Australia, Austria, Belgium, Canada, Finland, France, Germany and 7 more.

Does CasinOK have a loyalty programme in Austria?

Yes. Its loyalty programme for Austria has 8 tiers.

What do players say about CasinOK?

Players have filed 15 complaints and written 189 reviews about CasinOK. Players rate CasinOK 3.9 out of 5 on average across the 3 sites that publish one.

What do players complain about most at CasinOK?

“Deposit not credited” – 20% of the 15 complaints about CasinOK with a labelled problem. Followed by “Withdrawal limits” (20%) and “Account closed” (13%).

Do players report withdrawal problems at CasinOK?

Withdrawals are the topic of 5 complaints about CasinOK: 33% of the 15 with a topic. The most common withdrawal problem is “Withdrawal limits” (60% of them).

Does CasinOK resolve player complaints?

100% of the 14 complaints about CasinOK with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, CasinOK is 1st. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about CasinOK?

Praised most: “Games”, “Withdrawals” and “Bonuses”. Criticised most: “Withdrawals”, “Customer support” and “Bonuses”. 62% of the rated reviews give four or five stars, and 29% give one or two.

How many complaints has CasinOK received in the last 12 months?

In the 12 months to November 4, 2026, players filed 11 complaints about CasinOK.

Where do CasinOK’s players come from?

The countries named most often in complaints and reviews about CasinOK are United Kingdom (29%), Germany (7.4%) and France (5.6%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.