200% up to A$2,000 and 75 extra spins
- Bonus
- 200%
- Max bonus
- A$2,000
- Free spins
- 75
- Min deposit
- A$30
- Wagering
- 40x bonus
- Max bet
- A$25
Wagering applies to the bonus amount.
Casino profile
Casiny Casino
Player complaints and reviews about Casiny Casino, plus its operator (Affantage Partners), licences and welcome offers.
casiny.com
Profile
- Website
- casiny.com
- Established
- 2022
- Operator
- Affantage Partnersaffiliate programme
- Company
- Neptune Projects SRL
- Licences
- Languages
- English
- German
- Currencies
- Australian dollars
- Euros
- US dollars
- New Zealand dollars
- Canadian dollars
- Bitcoin
- Litecoin
- Ethereum
- Tether
About
Casiny Casino belongs to the Affantage Partners affiliate programme. The site launched in 2022. It holds a licence from Tobique Gaming Commission. The interface is available in 2 languages: English, German. 9 account currencies are listed, including Australian dollars, Euros, US dollars, New Zealand dollars. We list 7 welcome offers.
Casiny Casino is listed in 4 markets: Canada, Germany, Australia and New Zealand. On the Casiny Casino site for Australia, we found a loyalty programme with 3 tiers. The registration form for Australia has 6 fields: e-mail, username, password, country, phone and promo code.
Markets
This brand is listed in 4 markets. Pick one to see what it offers there.
Welcome bonuses
7 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
150% up to A$1,500 and 50 extra spins
- Bonus
- 150%
- Max bonus
- A$1,500
- Free spins
- 50
- Min deposit
- A$30
- Wagering
- 40x bonus
- Max bet
- A$25
Wagering applies to the bonus amount.
100% up to €500 + 100 Free Spins, 1st Deposit Welcome Bonus at Casiny Casino
- Bonus
- 100%
- Max bonus
- €500
- Min deposit
- €20
- Wagering
- 40xb
Wagering applies to the bonus amount.
100% up to €500 + 50 Free Spins, 2nd Deposit Bonus at Casiny Casino
- Bonus
- 100%
- Max bonus
- €500
- Min deposit
- €20
- Wagering
- 40xb
Wagering applies to the bonus amount.
50% up to €1000 + 50 Free Spins, 3rd Deposit Bonus at Casiny Casino
- Bonus
- 50%
- Max bonus
- €1000
- Min deposit
- €20
- Wagering
- 40xb
Wagering applies to the bonus amount.
25% up to €2000 + 100 Free Spins, 4th Deposit Bonus at Casiny Casino
- Bonus
- 25%
- Max bonus
- €2000
- Min deposit
- €20
- Wagering
- 40xb
Wagering applies to the bonus amount.
20% up to €6000 + 100 Free Spins, 5th Deposit Bonus at Casiny Casino
- Bonus
- 20%
- Max bonus
- €6000
- Min deposit
- €20
- Wagering
- 40xb
Wagering applies to the bonus amount.
Loyalty programme
3 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
- 1
SIGN UP TO CASINY!
SIGN UP TO CASINY! 1
- 2
WAGER, WIN & PLAY!
WAGER, WIN & PLAY! 2
- 3
LEVEL UP & GET REWARDED!
LEVEL UP & GET REWARDED! 3
Sign-up requirements
8 fields
Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.
Registration
- Username
- Password
- Country
- Phone
- Promo code
Sign in
- Password
Player Intelligence
211 records
What players report about Casiny Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
11
100% resolved, of those with a known outcome
Total reviews
200
Across all review sites
Player rating
4.5 / 5
Trustpilot 4.0 · AskGamblers 5.0
GEO markets
13
Countries stated on 98% of records
Casiny Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Casiny Casino, the way Player Intelligence PRO computes it.
Since 2023, players have posted 11 complaints and 200 reviews about Casiny Casino on 4 sites. In the 12 months to November 5, 2026, they filed 8 complaints and posted 53 reviews. Reviews are down 59% on the 12 months before (130). The average review rating fell from 4.18 to 3.58 out of 5 year on year.
The problem players report most often is “Withdrawal delay”: 55% of the 11 complaints with a labelled problem. Next come “Account blocked” (18%) and “Refund” (9.1%). Complaints about “Withdrawal” make up 64% of those with a topic, against 29% across all brands.
Of the 11 complaints with a known outcome, 100% were resolved, against 59% across all brands. That puts Casiny Casino 1st of 1,916 casinos with at least 10 such complaints.
Reviewers give Casiny Casino 4.03 out of 5 on average over 195 rated reviews, against 3.44 across all brands. 75% of the ratings are four or five stars, and 21% are one or two. The review sites’ own scores average 4.5 out of 5 across 2 sites. By that score, Casiny Casino ranks 234th of 4,287 rated casinos. Reviewers most often praise “Customer support” (84 reviews), “Withdrawals” (59 reviews) and “Games” (36 reviews). The most common criticism concerns “Customer support” (21 reviews), “Withdrawals” (20 reviews) and “Fairness & RTP” (18 reviews).
The countries players state most often are Australia (70%), New Zealand (19%) and Russia (3.9%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.
Ask the AI analyst about Casiny Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Customer support and payments consistently receive positive feedback, suggesting reliable service and smooth transactions. A small number of concerns exist regarding bonuses, but overall experiences appear balanced across categories.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
8
2023202420252026
| Period | Value |
|---|---|
| 2023 | 2 |
| 2024 | 0 |
| 2025 | 1 |
| 2026 | 8 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay55%6
- Account blocked18%2
- Refund9.1%1
- Wrong calculation9.1%1
- Withdrawal refused9.1%1
Block 03
Complaint categories
- Withdrawal64%7
- Account18%2
- Payments & refunds9.1%1
- Technical9.1%1
Block 04
Complaint status
- Resolved100%11
Block 05
Casiny Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Casiny Casino | All brands |
|---|---|---|
| Complaints resolved | 100% | 59% |
| Average review rating | 4.03 | 3.44 |
| Complaints per 100 reviews | 5.5 | 26.4 |
| Share of “Withdrawal” complaints | 64% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
140
2023202420252026
| Period | Value |
|---|---|
| 2023 | 5 |
| 2024 | 14 |
| 2025 | 140 |
| 2026 | 41 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars66%128
- 4 stars9.7%19
- 3 stars3.6%7
- 2 stars4.1%8
- 1 star17%33
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Customer support46%84
- Withdrawals32%59
- Games20%36
- Website & app15%27
- VIP & loyalty11%20
- Bonuses10%19
Criticised
- Customer support11%21
- Withdrawals11%20
- Fairness & RTP9.8%18
- Bonuses8.7%16
- Account6%11
- KYC / verification6%11
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
3.86
4.17
3.6
202420252026
| Period | Value |
|---|---|
| 2024 | 3.86 |
| 2025 | 4.17 |
| 2026 | 3.6 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Australia70%145
- New Zealand19%40
- Russia3.9%8
- France1.4%3
- Germany1%2
- India1%2
- Belgium0.5%1
- Canada0.5%1
- Switzerland0.5%1
- Greece0.5%1
- Other countries1.4%3
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 8 | – | 41 | 3.6 |
| 2025 | 1 | – | 140 | 4.17 |
| 2024 | 0 | – | 14 | – |
| 2023 | 2 | – | 5 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 179 | 4.0 / 5 |
| Casino Guru | 9 | 12 | – |
| latestcasinobonuses.bet | 2 | 8 | – |
| AskGamblers | – | 1 | 5.0 / 5 |
Block 13
Latest complaints and reviews
The newest records about Casiny Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
Australia · Casino Guru
- Review
5.0 of 5 stars
France · Trustpilot
- Complaint
Withdrawal delay
ResolvedAustralia · Casino Guru
- Complaint
Withdrawal refused
ResolvedAustralia · Casino Guru
- Complaint
Withdrawal delay
ResolvedAustralia · Casino Guru
1 player record in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Questions about Casiny Casino
Who owns Casiny Casino?
Casiny Casino is operated by Neptune Projects SRL and runs under the Affantage Partners affiliate programme.
Is Casiny Casino licensed?
Yes. Casiny Casino holds a licence from Tobique Gaming Commission.
When was Casiny Casino founded?
Casiny Casino launched in 2022.
Which currencies does Casiny Casino accept?
Currencies listed for Casiny Casino: Australian dollars, Euros, US dollars, New Zealand dollars, Canadian dollars, Bitcoin, Litecoin, Ethereum and 1 more. Its site is available in 2 languages: English, German.
What welcome bonuses does Casiny Casino offer?
7 welcome offers are listed for Casiny Casino. The first on the list is “200% up to A$2,000 and 75 extra spins”, with a 40× wagering requirement.
Which countries is Casiny Casino available in?
Casiny Casino is listed in 4 markets: Australia, Canada, Germany, New Zealand.
Does Casiny Casino have a loyalty programme in Australia?
Yes. Its loyalty programme for Australia has 3 tiers.
What does Casiny Casino ask for at registration in Australia?
The Casiny Casino registration form for Australia has 6 fields: e-mail, username, password, country, phone, promo code.
What do players say about Casiny Casino?
Players have filed 11 complaints and written 200 reviews about Casiny Casino. Players rate Casiny Casino 4.5 out of 5 on average across the 2 sites that publish one.
What do players complain about most at Casiny Casino?
“Withdrawal delay” – 55% of the 11 complaints about Casiny Casino with a labelled problem. Followed by “Account blocked” (18%) and “Refund” (9.1%).
Do players report withdrawal problems at Casiny Casino?
Withdrawals are the topic of 7 complaints about Casiny Casino: 64% of the 11 with a topic. The most common withdrawal problem is “Withdrawal delay” (86% of them).
Does Casiny Casino resolve player complaints?
100% of the 11 complaints about Casiny Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Casiny Casino is 1st. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Casiny Casino?
Praised most: “Customer support”, “Withdrawals” and “Games”. Criticised most: “Customer support”, “Withdrawals” and “Fairness & RTP”. 75% of the rated reviews give four or five stars, and 21% give one or two.
How many complaints has Casiny Casino received in the last 12 months?
In the 12 months to November 5, 2026, players filed 8 complaints about Casiny Casino.
Where do Casiny Casino’s players come from?
The countries named most often in complaints and reviews about Casiny Casino are Australia (70%), New Zealand (19%) and Russia (3.9%).
Screenshots
4 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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Casinos that share a market, a licence or an operator with Casiny Casino, and ones players rate about the same.
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Other casinos licensed by Tobique Gaming Commission
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Rated alike by players
Casinos whose player rating is closest to that of Casiny Casino.
