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Gangsta Casino

Player complaints and reviews about Gangsta Casino, plus its operator (13 Aff), licences and welcome offers.

gangsta.casino
Capture of the Gangsta Casino website

About

Gangsta Casino belongs to the 13 Aff affiliate programme. The site launched in 2023. It holds a licence from Curacao Gaming Control Board. The interface is available in 9 languages, including English, French, German, Italian. 7 account currencies are listed, including New Zealand dollars, Euros, Canadian dollars, Norwegian kroner. We list 13 welcome offers.

Gangsta Casino is listed in 12 markets, among them Canada, Germany, France and Belgium.

Licensee

The company that holds the Curaçao licence for Gangsta Casino, as the licence register names it.

Legal name
Boom Line B.V.
Curaçao licence reference
OGL/2024/599/0274
Registration number (Curaçao Chamber of Commerce)
159576

Markets

This brand is listed in 12 markets. Pick one to see what it offers there.

Welcome bonuses

13 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

1,047 records

What players report about Gangsta Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

93

89% resolved, of those with a known outcome

Total reviews

954

Across all review sites

Player rating

4.48 / 5

AskGamblers 4.65 · Trustpilot 4.3 · Tribuna 4.5

GEO markets

41

Countries stated on 33% of records

Gangsta Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Gangsta Casino, the way Player Intelligence PRO computes it.

Since 2023, players have posted 93 complaints and 954 reviews about Gangsta Casino on 6 sites. In the 12 months to November 5, 2026, they filed 41 complaints and posted 682 reviews. That is 128% more complaints than in the 12 months before (18). Reviews are up 384% on the 12 months before (141). The average review rating rose from 4.32 to 4.49 out of 5 year on year. Of the complaints with a known outcome, 87% were resolved in the last 12 months, against 94% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 73% of the 92 complaints with a labelled problem. Next come “Account closed” (5.4%) and “Self-exclusion” (5.4%). Complaints about “Withdrawal” make up 79% of those with a topic, against 29% across all brands.

Of the 89 complaints with a known outcome, 89% were resolved, against 59% across all brands. That puts Gangsta Casino 457th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 93%.

Reviewers give Gangsta Casino 4.42 out of 5 on average over 954 rated reviews, against 3.44 across all brands. 89% of the ratings are four or five stars, and 7.4% are one or two. The review sites’ own scores average 4.48 out of 5 across 3 sites. By that score, Gangsta Casino ranks 333rd of 4,286 rated casinos. Reviewers most often praise “Games” (581 reviews), “Bonuses” (420 reviews) and “Customer support” (413 reviews). The most common criticism concerns “Withdrawals” (96 reviews), “Bonuses” (76 reviews) and “Customer support” (66 reviews).

The countries players state most often are Germany (17%), Cyprus (8%) and Canada (7.7%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Gangsta Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciate the wide variety of games and the generous bonuses, including no-deposit bonuses that enhance their gaming experience. Customer service is often praised for its quick responses and helpfulness, making the overall experience pleasant.

Some players expressed their dissatisfaction with the slow payout processes and long verification times, which can lead to frustration. Additionally, the high wagering requirements for bonuses and the limited game selection were mentioned as areas for improvement.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay73%67
  • Account closed5.4%5
  • Self-exclusion5.4%5
  • Withdrawal refused3.3%3
  • Deposit not credited2.2%2
  • Wrong calculation2.2%2
  • Winnings voided2.2%2
  • Account not closed on request1.1%1
  • Other problems5.4%5
Share of the 92 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal79%73
  • Account6.5%6
  • Responsible gambling5.4%5
  • Technical3.3%3
  • Deposit2.2%2
  • Bonus1.1%1
  • KYC / verification1.1%1
  • Payments & refunds1.1%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved85%79
  • Unresolved11%10
  • Open3.2%3
  • No status published1.1%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Gangsta Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Gangsta Casino against the market
MeasureGangsta CasinoAll brands
Complaints resolved89%59%
Average review rating4.423.44
Complaints per 100 reviews9.726.4
Share of “Withdrawal” complaints79%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars74%708
  • 4 stars15%139
  • 3 stars3.8%36
  • 2 stars0.8%8
  • 1 star6.6%63
Share of 954 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games68%581
  • Bonuses49%420
  • Customer support49%413
  • Website & app46%390
  • Withdrawals32%274
  • Deposits & payment methods24%202
Share of the 851 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals11%96
  • Bonuses8.9%76
  • Customer support7.8%66
  • Website & app4.9%42
  • Games4.7%40
  • Deposits & payment methods3.3%28
Share of the 851 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany17%59
  • Cyprus8%28
  • Canada7.7%27
  • Sweden6%21
  • Austria4.9%17
  • Finland4.9%17
  • Poland4.3%15
  • Ireland4%14
  • Latvia3.4%12
  • Australia3.1%11
  • Other countries37%129
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20263588%5954.49
20252692%2674.42
20242789%914.03
20230–1–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers336574.65 / 5
Trustpilot–2394.3 / 5
Casino Guru5645–
Tribuna–134.5 / 5
CasinoReviews2––
latestcasinobonuses.bet2––

Block 13

Latest complaints and reviews

The newest records about Gangsta Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Germany · Trustpilot

  • Review

    5.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Winnings voided

    Open

    Cyprus · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Austria · Casino Guru

16 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, Trustpilot, Tribuna.

Questions about Gangsta Casino

Who owns Gangsta Casino?

Gangsta Casino is operated by Boom Line B.V. and runs under the 13 Aff affiliate programme.

Is Gangsta Casino licensed?

Yes. Gangsta Casino holds a licence from Curacao Gaming Control Board.

When was Gangsta Casino founded?

Gangsta Casino launched in 2023.

Which currencies does Gangsta Casino accept?

Currencies listed for Gangsta Casino: New Zealand dollars, Euros, Canadian dollars, Norwegian kroner, Polish zlotys, Australian dollars, Swiss francs. Its site is available in 9 languages: English, French, German, Italian and 5 more.

What welcome bonuses does Gangsta Casino offer?

13 welcome offers are listed for Gangsta Casino. The first on the list is “Gangsta Casino: 130% up to €500 + 100 Free Spins”, with a 35× wagering requirement.

Which countries is Gangsta Casino available in?

Gangsta Casino is listed in 12 markets: Australia, Austria, Belgium, Canada, Finland, France, Germany, Italy and 4 more.

What do players say about Gangsta Casino?

Players have filed 93 complaints and written 954 reviews about Gangsta Casino. Players rate Gangsta Casino 4.48 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Gangsta Casino?

“Withdrawal delay” – 73% of the 92 complaints about Gangsta Casino with a labelled problem. Followed by “Account closed” (5.4%) and “Self-exclusion” (5.4%).

Do players report withdrawal problems at Gangsta Casino?

Withdrawals are the topic of 73 complaints about Gangsta Casino: 79% of the 92 with a topic. The most common withdrawal problem is “Withdrawal delay” (92% of them). Of the withdrawal complaints with a known outcome, 93% were resolved.

Does Gangsta Casino resolve player complaints?

89% of the 89 complaints about Gangsta Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Gangsta Casino is 457th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Gangsta Casino?

Praised most: “Games”, “Bonuses” and “Customer support”. Criticised most: “Withdrawals”, “Bonuses” and “Customer support”. 89% of the rated reviews give four or five stars, and 7.4% give one or two.

How many complaints has Gangsta Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 41 complaints about Gangsta Casino. That is 128% more than in the 12 months before, when there were 18.

Where do Gangsta Casino’s players come from?

The countries named most often in complaints and reviews about Gangsta Casino are Germany (17%), Cyprus (8%) and Canada (7.7%).