100% up to €300 Slots Bonus + 100% up to €100 Sports Bonus + 100 Bonus Spins + €20 Bet at Mozzart Casino
- Bonus
- 100%
- Max bonus
- €300
- Wagering
- 35xb
Wagering applies to the bonus amount.
Casino profile
Mozzart Casino
Player complaints and reviews about Mozzart Casino, plus its operator (Mozzart Affiliates), licences and welcome offers.
mozzart.com
Profile
- Website
- mozzart.com
- Established
- 2019
- Operator
- Mozzart Affiliatesaffiliate programme
- Company
- Mozzartbet Malta Ltd
- Languages
- English
- German
- Serbian
- Croatian
- Macedonian
- Albanian
- Spanish
- Currencies
- Euros
About
Mozzart Casino belongs to the Mozzart Affiliates affiliate programme. The site launched in 2019. It holds licences from Malta Gaming Authority, Romanian National Gambling Office. The interface is available in 7 languages, including English, German, Serbian, Croatian. One account currency is listed: Euros. We list 2 welcome offers.
Mozzart Casino is listed in 4 markets: Germany, Spain, Austria and Croatia. On the Mozzart Casino site for Austria, we found 9 promotions. The registration form for Austria has 6 fields, including username, password, e-mail and repeat password.
Markets
This brand is listed in 4 markets. Pick one to see what it offers there.
Welcome bonuses
2 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
25% Monday Cashback Bonus at Mozzart Casino
- Bonus
- 25%
Promotions
9 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
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HOW TO REGISTER A MOZZART ACCOUNT?
Register Mozart user account quickly in three steps First enter your: username; email address; password and password confirmation; Your username must contain at least 6 characters, it can contain letters, numbers or special characters (._). The password must contain at least eight characters, one up
HOW TO VERIFY MOZZART ACCOUNT?
To verify your Mozzart account you just need to follow the next steps: Log in to your Mozart account Click on the My Account option In the main menu, select the section Document upload In order to enable withdrawals and verify your Mozzart account you need to upload electronic copy of the following
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The operator of this website is Mozzartbet Malta Ltd, Maltese company registration number C 83980, having its registered address at Office 2D, Soho St. Julians, PunchBowl Centre, Elia Zammit Street, St. Julians, STJ3154, Malta. This website is operated by…
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The operator of this website is Mozzartbet Malta Ltd, Maltese company registration number C 83980, having its registered address at Office 2D, Soho St. Julians, PunchBowl Centre, Elia Zammit Street, St. Julians, STJ3154, Malta. This website is operated by…
Sign-up requirements
6 fields
Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.
Registration
- Username
- Password
- Username
- Password
- Repeat password
Player Intelligence
30 records
What players report about Mozzart Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
14
86% resolved, of those with a known outcome
Total reviews
16
Across all review sites
Player rating
2.55 / 5
AskGamblers 2.2 · Trustpilot 2.9
GEO markets
10
Countries stated on 67% of records
Mozzart Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Mozzart Casino, the way Player Intelligence PRO computes it.
Since 2020, players have posted 14 complaints and 16 reviews about Mozzart Casino on 3 sites. In the 12 months to November 4, 2026, they filed 3 complaints and posted 5 reviews.
The problem players report most often is “Self-exclusion”: 23% of the 13 complaints with a labelled problem. Next come “Game malfunction” (15%) and “Withdrawal delay” (15%). Complaints about “Responsible gambling” make up 29% of those with a topic, against 1.7% across all brands.
Of the 14 complaints with a known outcome, 86% were resolved, against 59% across all brands. That puts Mozzart Casino 572nd of 1,917 casinos with at least 10 such complaints.
The review sites’ own scores average 2.55 out of 5 across 2 sites. By that score, Mozzart Casino ranks 3,121st of 4,286 rated casinos.
The countries players state most often are Austria (30%), Finland (20%) and Belarus (10%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Mozzart Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Players appreciated the reliable operation of the site and the straightforward navigation, making it easy to find games. Many were satisfied with the quick withdrawal process and the overall design of the platform.
Users disliked the confusing functions and lengthy KYC process, which could take over a week. Additionally, they expressed frustration with slow withdrawals and misleading promotional offers.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
5
2020202120222023202420252026
| Period | Value |
|---|---|
| 2020 | 2 |
| 2021 | 0 |
| 2022 | 3 |
| 2023 | 5 |
| 2024 | 1 |
| 2025 | 0 |
| 2026 | 3 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Self-exclusion23%3
- Game malfunction15%2
- Withdrawal delay15%2
- Account blocked7.7%1
- Deposit not credited7.7%1
- Verification delay7.7%1
- Documents rejected or requested again7.7%1
- Gambling limits7.7%1
- Other problems7.7%1
Block 03
Complaint categories
- Responsible gambling29%4
- Technical21%3
- Withdrawal21%3
- KYC / verification14%2
- Account7.1%1
- Deposit7.1%1
Block 04
Complaint status
- Resolved86%12
- Unresolved14%2
Block 05
Mozzart Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Mozzart Casino | All brands |
|---|---|---|
| Complaints resolved | 86% | 59% |
| Average review rating | – | 3.44 |
| Complaints per 100 reviews | – | 26.4 |
| Share of “Responsible gambling” complaints | 29% | 1.7% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
4
202120222023202420252026
| Period | Value |
|---|---|
| 2021 | 4 |
| 2022 | 4 |
| 2023 | 1 |
| 2024 | 0 |
| 2025 | 3 |
| 2026 | 4 |
Block 07
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
0.75
2
3.5
2.17
2
202120222023202420252026
| Period | Value |
|---|---|
| 2021 | 0.75 |
| 2022 | 2 |
| 2023 | 3.5 |
| 2024 | 0 |
| 2025 | 2.17 |
| 2026 | 2 |
Block 08
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Austria30%6
- Finland20%4
- Belarus10%2
- Ireland10%2
- Brazil5%1
- Croatia5%1
- North Macedonia5%1
- Nigeria5%1
- Peru5%1
- Serbia5%1
Block 09
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 3 | – | 4 | – |
| 2025 | 0 | – | 3 | – |
| 2024 | 1 | – | 0 | – |
| 2023 | 5 | – | 1 | – |
| 2022 | 3 | – | 4 | – |
| 2021 | 0 | – | 4 | – |
| 2020 | 2 | – | 0 | – |
A dash means too little data for that year.
Block 10
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Casino Guru | 12 | 5 | – |
| AskGamblers | 2 | 9 | 2.2 / 5 |
| Trustpilot | – | 2 | 2.9 / 5 |
Block 11
Latest complaints and reviews
The newest records about Mozzart Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
Serbia · Trustpilot
- Complaint
Self-exclusion
ResolvedFinland · Casino Guru
- Complaint
Self-exclusion
Resolved - Review
1.5 of 5 stars
- Complaint
Self-exclusion
UnresolvedNigeria · Casino Guru
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from AskGamblers, Trustpilot.
Questions about Mozzart Casino
Who owns Mozzart Casino?
Mozzart Casino is operated by Mozzartbet Malta Ltd and runs under the Mozzart Affiliates affiliate programme.
Is Mozzart Casino licensed?
Yes. Mozzart Casino holds 2 licences: Malta Gaming Authority, Romanian National Gambling Office.
When was Mozzart Casino founded?
Mozzart Casino launched in 2019.
Which currencies does Mozzart Casino accept?
The one currency listed for Mozzart Casino is Euros. Its site is available in 7 languages: English, German, Serbian, Croatian and 3 more.
What welcome bonuses does Mozzart Casino offer?
2 welcome offers are listed for Mozzart Casino. The first on the list is “100% up to €300 Slots Bonus + 100% up to €100 Sports Bonus + 100 Bonus Spins + €20 Bet at Mozzart Casino”, with a 35× wagering requirement.
Which countries is Mozzart Casino available in?
Mozzart Casino is listed in 4 markets: Austria, Croatia, Germany, Spain.
What bonuses and promotions does Mozzart Casino run in Austria?
We read 9 live offers for Austria on the Mozzart Casino site itself.
What does Mozzart Casino ask for at registration in Austria?
The Mozzart Casino registration form for Austria has 6 fields, including username, password, e-mail, repeat password.
What do players say about Mozzart Casino?
Players have filed 14 complaints and written 16 reviews about Mozzart Casino. Players rate Mozzart Casino 2.55 out of 5 on average across the 2 sites that publish one.
What do players complain about most at Mozzart Casino?
“Self-exclusion” – 23% of the 13 complaints about Mozzart Casino with a labelled problem. Followed by “Game malfunction” (15%) and “Withdrawal delay” (15%).
Do players report withdrawal problems at Mozzart Casino?
Withdrawals are the topic of 3 complaints about Mozzart Casino: 21% of the 14 with a topic. The most common withdrawal problem is “Withdrawal delay” (67% of them).
Does Mozzart Casino resolve player complaints?
86% of the 14 complaints about Mozzart Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Mozzart Casino is 572nd. Open complaints and complaints closed without an outcome are left out.
How many complaints has Mozzart Casino received in the last 12 months?
In the 12 months to November 4, 2026, players filed 3 complaints about Mozzart Casino.
Where do Mozzart Casino’s players come from?
The countries named most often in complaints and reviews about Mozzart Casino are Austria (30%), Finland (20%) and Belarus (10%).
Screenshots
2 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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Casinos that share a market, a licence or an operator with Mozzart Casino, and ones players rate about the same.
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