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Casino profile

Moonwin Casinoin Austria

Player reviews and complaints from independent sites, alongside the facts we have recorded about Moonwin Casino and its operator (Moon Partners).

moonwin.com
moonwin.com
Capture of the Moonwin Casino website

Profile

Website
moonwin.com
Established
2023
Operator
Moon Partnersaffiliate programme
Company
Novatrix SRL
Licences
Languages
  • English
  • German
  • Norwegian
  • French
  • Italian
Currencies
  • Euros
  • US dollars
  • Canadian dollars
  • Australian dollars
  • New Zealand dollars
  • Norwegian kroner
  • Bitcoin
  • Tether
  • Ethereum
  • Dogecoin
  • USD Coin

About

Moonwin Casino is an online casino operating under the Moon Partners affiliate programme. The site launched in 2023. It holds a licence from Tobique Gaming Commission. The interface is available in 5 languages, among them English, German, Norwegian, French. Accounts can be held in 11 currencies — Euros, US dollars, Canadian dollars, Australian dollars. Our database holds 10 welcome offers.

What we collected for the Austria market on Moonwin Casino: 6 loyalty tiers.

Markets

This brand is listed in 9 markets. Pick one to see what it offers there.

Welcome bonuses

10 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Loyalty programme

6 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

  1. 1

    Astro Explorer

    30 Freispiele

  2. 2

    Comet Conqueror

    40 Freispiele

  3. 3

    Lunar Luminary

    30 Freispiele

  4. 4

    Nebula Navigator

    25 Freispiele

  5. 5

    Nebula Nomad

    50 Freispiele

  6. 6

    Stardust Seeker

    20 Freispiele

Player Intelligence

1,144 records

What players report about Moonwin Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

53

76% resolved, of those with a known outcome

Total reviews

1,091

Across all review sites

Player rating

4.38 / 5

Trustpilot 4.2 · AskGamblers 4.65 · Tribuna 4.3

GEO markets

28

Countries stated on 82% of records

AI-generated summary of player reviews

Players appreciate the wide variety of games available at Moonwin Casino, with many noting the impressive selection of slots and live dealer options. Additionally, the fast withdrawal process and responsive customer support contribute to a positive overall experience.

Some players expressed dissatisfaction with the clarity of bonus conditions and the frequency of reload bonuses. Additionally, there were complaints about the high minimum deposit requirements and issues with account management for those seeking to limit their gambling.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint categories

  • Responsible gambling42%22
  • Account28%15
  • Withdrawal19%10
  • Payments & refunds3.8%2
  • KYC / verification1.9%1
  • Deposit1.9%1
  • Technical1.9%1
  • Bonus1.9%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved74%39
  • Unresolved23%12
  • Closed without an outcome1.9%1
  • Open1.9%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers, Tribuna.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.