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Casino profile

Welle Casino

Player complaints and reviews about Welle Casino, plus its operator (Welle Partners), licences and welcome offers.

welle.casino
welle.casino
Capture of the Welle Casino website

Profile

Website
welle.casino
Established
2024
Operator
Welle Partnersaffiliate programme
Company
JER- Team N.V.
Licences
Languages
  • English
  • Russian
  • French
  • German
  • Bulgarian
  • Danish
  • Spanish
  • Finnish
  • Greek
  • Italian
  • Norwegian
  • Polish
  • Swedish
  • Hindi
  • Portuguese
Currencies
  • Euros
  • US dollars
  • Australian dollars
  • Canadian dollars
  • Brazilian reals
  • Mexican pesos
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Litecoin
  • Dogecoin
  • TRON
  • Ripple
  • ADA
  • USD Coin

About

Welle Casino belongs to the Welle Partners affiliate programme. The site launched in 2024. It holds a licence from Curacao Gaming Control Board. The interface is available in 15 languages, including English, Russian, French, German. 16 account currencies are listed, including Euros, US dollars, Australian dollars, Canadian dollars. We list 10 welcome offers.

Welle Casino is listed in 16 markets, among them Canada, Germany, France and Belgium.

Licensee

The company that holds the Curaçao licence for Welle Casino, as the licence register names it.

Legal name
JER-Team N.V.
Curaçao licence reference
OGL/2024/600/0262
Registration number (Curaçao Chamber of Commerce)
160979

Markets

This brand is listed in 16 markets. Pick one to see what it offers there.

Welcome bonuses

10 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

99 records

What players report about Welle Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

25

84% resolved, of those with a known outcome

Total reviews

74

Across all review sites

Player rating

4.4 / 5

AskGamblers 3.9 · casino.ru 4.7 · Tribuna 4.6

GEO markets

17

Countries stated on 32% of records

Welle Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Welle Casino, the way Player Intelligence PRO computes it.

Since 2024, players have posted 25 complaints and 74 reviews about Welle Casino on 6 sites. In the 12 months to November 5, 2026, they filed 11 complaints and posted 23 reviews. That is 15% fewer complaints than in the 12 months before (13). Reviews are down 26% on the 12 months before (31). The average review rating fell from 4.35 to 3.11 out of 5 year on year. Of the complaints with a known outcome, 82% were resolved in the last 12 months, against 85% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 20% of the 25 complaints with a labelled problem. Next come “Deposit not credited” (16%) and “Winnings voided” (16%). Complaints about “Withdrawal” make up 60% of those with a topic, against 29% across all brands.

Of the 25 complaints with a known outcome, 84% were resolved, against 59% across all brands. That puts Welle Casino 645th of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 80%.

Reviewers give Welle Casino 3.95 out of 5 on average over 74 rated reviews, against 3.44 across all brands. 73% of the ratings are four or five stars, and 16% are one or two. The review sites’ own scores average 4.4 out of 5 across 3 sites. By that score, Welle Casino ranks 359th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (30 reviews), “Games” (29 reviews) and “Website & app” (18 reviews). The most common criticism concerns “Bonuses” (13 reviews), “Withdrawals” (9 reviews) and “Website & app” (8 reviews).

The countries players state most often are Greece (22%), Canada (9.4%) and Germany (9.4%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,907 brands Player Intelligence tracks.

Ask the AI analyst about Welle Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciate the fast and responsive customer support, which enhances their overall experience. Additionally, the variety of games and deposit options, including cryptocurrency, are highlighted as strong points.

Many players are frustrated with the high wagering requirements for bonuses, making them difficult to utilize. Additionally, the website's design and occasional lag issues detract from the user experience.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay20%5
  • Deposit not credited16%4
  • Winnings voided16%4
  • Withdrawal limits12%3
  • Withdrawal refused12%3
  • Self-exclusion8%2
  • Account blocked4%1
  • Account not closed on request4%1
  • Other problems8%2
Share of the 25 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal60%15
  • Deposit20%5
  • Account8%2
  • Responsible gambling8%2
  • Bonus4%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved84%21
  • Unresolved16%4
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Welle Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Welle Casino against the market
MeasureWelle CasinoAll brands
Complaints resolved84%59%
Average review rating3.953.44
Complaints per 100 reviews33.826.4
Share of “Withdrawal” complaints60%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars57%42
  • 4 stars16%12
  • 3 stars11%8
  • 2 stars5.4%4
  • 1 star11%8
Share of 74 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals44%30
  • Games43%29
  • Website & app26%18
  • Customer support25%17
  • Bonuses24%16
  • Deposits & payment methods19%13
Share of the 68 reviews that name at least one aspect.reviews

Criticised

  • Bonuses19%13
  • Withdrawals13%9
  • Website & app12%8
  • Customer support8.8%6
  • Deposits & payment methods5.9%4
  • Fairness & RTP5.9%4
Share of the 68 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Greece22%7
  • Canada9.4%3
  • Germany9.4%3
  • Ireland9.4%3
  • Austria6.3%2
  • Norway6.3%2
  • Sweden6.3%2
  • Finland3.1%1
  • Georgia3.1%1
  • Lithuania3.1%1
  • Other countries22%7
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20268–18–
20251392%484.17
20244–8–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru1911–
AskGamblers1253.9 / 5
casino.ru–244.7 / 5
Tribuna–124.6 / 5
latestcasinobonuses.bet42–
CasinoReviews1––

Block 13

Latest complaints and reviews

The newest records about Welle Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    2.0 of 5 stars

    Tribuna

  • Review

    2.0 of 5 stars

    Tribuna

  • Complaint

    Self-exclusion

    Resolved

    Sweden · Casino Guru

  • Complaint

    Withdrawal refused

    Unresolved

    Greece · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Georgia · Casino Guru

4 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, casino.ru, Tribuna.

Questions about Welle Casino

Who owns Welle Casino?

Welle Casino is operated by JER- Team N.V. and runs under the Welle Partners affiliate programme.

Is Welle Casino licensed?

Yes. Welle Casino holds a licence from Curacao Gaming Control Board.

When was Welle Casino founded?

Welle Casino launched in 2024.

Which currencies does Welle Casino accept?

Currencies listed for Welle Casino: Euros, US dollars, Australian dollars, Canadian dollars, Brazilian reals, Mexican pesos, Bitcoin, Bitcoin Cash and 8 more. Its site is available in 15 languages: English, Russian, French, German and 11 more.

What welcome bonuses does Welle Casino offer?

10 welcome offers are listed for Welle Casino. The first on the list is “375% up to €1000 + 200 Free Spins, Welcome Package at Welle Casino”, with a 50× wagering requirement.

Which countries is Welle Casino available in?

Welle Casino is listed in 16 markets: Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Finland, France and 8 more.

What do players say about Welle Casino?

Players have filed 25 complaints and written 74 reviews about Welle Casino. Players rate Welle Casino 4.4 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Welle Casino?

“Withdrawal delay” – 20% of the 25 complaints about Welle Casino with a labelled problem. Followed by “Deposit not credited” (16%) and “Winnings voided” (16%).

Do players report withdrawal problems at Welle Casino?

Withdrawals are the topic of 15 complaints about Welle Casino: 60% of the 25 with a topic. The most common withdrawal problem is “Withdrawal delay” (33% of them). Of the withdrawal complaints with a known outcome, 80% were resolved.

Does Welle Casino resolve player complaints?

84% of the 25 complaints about Welle Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Welle Casino is 645th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Welle Casino?

Praised most: “Withdrawals”, “Games” and “Website & app”. Criticised most: “Bonuses”, “Withdrawals” and “Website & app”. 73% of the rated reviews give four or five stars, and 16% give one or two.

How many complaints has Welle Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 11 complaints about Welle Casino. That is 15% fewer than in the 12 months before, when there were 13.

Where do Welle Casino’s players come from?

The countries named most often in complaints and reviews about Welle Casino are Greece (22%), Canada (9.4%) and Germany (9.4%).

Screenshots

2 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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Casinos that share a market, a licence or an operator with Welle Casino, and ones players rate about the same.