igamingcpo.com
All casinos

Casino profile

Luxury Casinoin Mexico

Player reviews and complaints from independent sites, alongside the facts we have recorded about Luxury Casino and its operator (Rewards Affiliates).

luxurycasino.com
luxurycasino.com
Capture of the Luxury Casino website

Profile

Website
luxurycasino.com
Established
2011
Operator
Rewards Affiliatesaffiliate programme
Company
Fresh Horizons Ltd.
Licences
Languages
  • English
  • German
  • French
Currencies
  • Canadian dollars
  • Euros
  • British pounds sterling
  • US dollars
  • New Zealand dollars
  • Brazilian reals
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Litecoin
  • Dogecoin
  • Ripple
  • USD Coin
  • Binance Coin
  • ADA
  • TRON Show more

About

Luxury Casino is an online casino operating under the Rewards Affiliates affiliate programme. The site launched in 2011. It holds licences from Alcohol and Gaming Commission of Ontario, Kahnawake Gaming Commission, UK Gambling Commission. The interface is available in 3 languages, among them English, German, French. Accounts can be held in 17 currencies — Canadian dollars, Euros, British pounds sterling, US dollars. Our database holds 6 welcome offers.

Markets

This brand is listed in 8 markets. Pick one to see what it offers there.

Welcome bonuses

6 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Player Intelligence

3,948 records

What players report about Luxury Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

31

58% resolved, of those with a known outcome

Total reviews

3,917

Across all review sites

Player rating

3.86 / 5

Trustpilot 4.2 · AskGamblers 2.55 · casino.ru 4.7 · Tribuna 4.0

GEO markets

48

Countries stated on 99% of records

AI-generated summary of player reviews

Players expressed frustration over the lack of transparency in the loyalty rewards system, noting that their tiers could drop unexpectedly without explanation. Additionally, the customer service was criticized for providing generic responses and failing to address specific concerns about missing VIP bonuses.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
201020122014201620182020202220242026
Complaints count

Block 02

Complaint categories

  • Withdrawal40%12
  • Bonus23%7
  • KYC / verification13%4
  • Account10%3
  • Other6.7%2
  • Payments & refunds6.7%2
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 03

Complaint status

  • Resolved58%18
  • Unresolved42%13
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20132014201520162017201820192020202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2014201520162017201820192020202120222023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers, casino.ru, Tribuna.