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LuckyWins Casino in New Zealand

Player complaints and reviews about LuckyWins Casino, plus its operator (Bloom Affiliates), licences and welcome offers.

luckywins.com
Capture of the LuckyWins Casino website

About

On the LuckyWins Casino site for New Zealand, we found 5 promotions and a loyalty programme with 6 tiers. The registration form for New Zealand has 5 fields; the required ones include e-mail, password and phone.

LuckyWins Casino belongs to the Bloom Affiliates affiliate programme. The site launched in 2023. It holds a licence from Tobique Gaming Commission. The interface is available in 7 languages, including English, German, Finnish, Norwegian. 21 account currencies are listed, including Australian dollars, Euros, US dollars, Bitcoin. We list 14 welcome offers.

Markets

This brand is listed in 13 markets. Pick one to see what it offers there.

Welcome bonuses

14 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Are there different VIP levels at LuckyWins, and how do they work?

    Yes, our VIP program features multiple tiers, each offering increasing benefits. Advancement is based on your gameplay and loyalty points accumulated over time.

  2. 2

    Can I match the VIP status I have elsewhere?

    If you're a VIP on another gaming site or believe you should be a VIP on LuckyWins, please contact us to see how we can accommodate you.

  3. 3

    Do LuckyWins VIP points expire?

    VIP points remain active as long as your account is active. However, inactivity for an extended period may result in point expiration.

  4. 4

    How can I track my progress toward LuckyWins VIP status?

    Our VIP Loyalty program https://www.luckywins.com/loyalty displays your current level and progression. Regularly check for updates and notifications regarding your VIP eligibility.

  5. 5

    How do I become a LuckyWins VIP?

    We monitor all our players and will contact you directly if we believe you have what it takes to be a LuckyWins VIP.

  6. 6

    What benefits do LuckyWins VIP members receive?

    VIP members enjoy exclusive perks such as personalized bonuses, faster withdrawal times, dedicated account managers, and invitations to special events.

Sign-up requirements

7 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mailrequired
  2. Passwordrequired
  3. Country
  4. Currency
  5. Phonerequired

Sign in

  1. E-mail
  2. Password

Player complaints and reviews in New Zealand

88 records

88 of the 1,468 records about LuckyWins Casino come from players who state they are in New Zealand. The figures below are theirs alone; the casino page covers every market.

Total complaints

3

Fewer than 5 with a known outcome

Total reviews

85

Across all review sites

Player rating

3.92 / 5

85 ratings by these players

Share of all records

6%

of 1,468 about LuckyWins Casino

What players in New Zealand say about LuckyWins Casino

Players in New Zealand have filed 3 complaints and written 85 reviews about LuckyWins Casino. That is 6% of the 1,468 records about it from every market. Complaints make up 3.4% of their records, against 7.3% across all markets. Their reviews rate it 3.92 out of 5 on average (85 ratings), against 3.68 across all markets. 21% of their rated reviews give one or two stars; across all markets the share is 27%.

In the last 12 months: 1 complaint and 11 reviews.

A player counts as being in New Zealand when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about LuckyWins Casino in New Zealand, or compare the market with another one.

New Zealand and all markets
FigureNew ZealandAll markets
Complaints among all records3.4%7.3%
Average review rating, out of 53.923.68
Reviews rated 1–2 stars21%27%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20242025
Complaints count

Block 02

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 03

Review stars

How the rated reviews split by star.

  • 5 stars58%49
  • 4 stars15%13
  • 3 stars5.9%5
  • 2 stars3.5%3
  • 1 star18%15
Share of 85 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 04

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games36%28
  • Customer support26%20
  • Withdrawals26%20
  • Bonuses17%13
  • Website & app17%13
  • KYC / verification12%9
Share of the 78 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals15%12
  • Bonuses13%10
  • Fairness & RTP9%7
  • Trust & licence6.4%5
  • Deposits & payment methods3.8%3
  • KYC / verification3.8%3
Share of the 78 reviews that name at least one aspect.reviews

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20232024
Rating history

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–6–
20251–204.1
20242–484.04
20230–11–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–84–
Casino Guru31–

Block 08

Latest complaints and reviews

The newest records about LuckyWins Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    3.0 of 5 stars

    New Zealand · Casino Guru

  • Review

    1.0 of 5 stars

    New Zealand · Trustpilot

  • Complaint

    Bonus winnings confiscated

    Resolved

    New Zealand · Casino Guru

  • Complaint

    Other

    Resolved

    New Zealand · Casino Guru

  • Complaint

    Bonus winnings confiscated

    Resolved

    New Zealand · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about LuckyWins Casino in New Zealand

What bonuses and promotions does LuckyWins Casino run in New Zealand?

We read 5 live offers for New Zealand on the LuckyWins Casino site itself.

Does LuckyWins Casino have a loyalty programme in New Zealand?

Yes. Its loyalty programme for New Zealand has 6 tiers.

What does LuckyWins Casino ask for at registration in New Zealand?

The LuckyWins Casino registration form for New Zealand has 5 fields: e-mail, password, country, currency, phone. Marked as required: e-mail, password, phone.

How many complaints and reviews about LuckyWins Casino come from players in New Zealand?

88 of the 1,468 complaints and reviews about LuckyWins Casino come from players in New Zealand. Across all its markets, 106 complaints have a known outcome, and 49% of them were resolved.