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Casino profile

LuckyWins Casino in Canada

Player complaints and reviews about LuckyWins Casino, plus its operator (Bloom Affiliates), licences and welcome offers.

luckywins.com
luckywins.com
Capture of the LuckyWins Casino website

Profile

Website
luckywins.com
Established
2023
Operator
Bloom Affiliatesaffiliate programme
Company
Novatrix SRL
Licences
Languages
  • English
  • German
  • Finnish
  • Norwegian
  • French
  • Italian
  • Arabic
Currencies
  • Australian dollars
  • Euros
  • US dollars
  • Bitcoin
  • New Zealand dollars
  • Canadian dollars
  • Ethereum
  • Tether
  • Norwegian kroner
  • Litecoin
  • Swiss francs
  • Russian rubles
  • Dogecoin
  • Ripple
  • TRON
  • Binance Coin
  • ADA
  • Polish zlotys
  • Bitcoin Cash
  • South African Rand
  • Turkish Lira Show more

About

On the LuckyWins Casino site for Canada, we found 5 promotions and a loyalty programme with 6 tiers.

LuckyWins Casino belongs to the Bloom Affiliates affiliate programme. The site launched in 2023. It holds a licence from Tobique Gaming Commission. The interface is available in 7 languages, including English, German, Finnish, Norwegian. 21 account currencies are listed, including Australian dollars, Euros, US dollars, Bitcoin. We list 14 welcome offers.

Markets

This brand is listed in 13 markets. Pick one to see what it offers there.

Welcome bonuses

14 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Are there different VIP levels at LuckyWins, and how do they work?

    Yes, our VIP program features multiple tiers, each offering increasing benefits. Advancement is based on your gameplay and loyalty points accumulated over time.

  2. 2

    Can I match the VIP status I have elsewhere?

    If you're a VIP on another gaming site or believe you should be a VIP on LuckyWins, please contact us to see how we can accommodate you.

  3. 3

    Do LuckyWins VIP points expire?

    VIP points remain active as long as your account is active. However, inactivity for an extended period may result in point expiration.

  4. 4

    How can I track my progress toward LuckyWins VIP status?

    Our VIP Loyalty program https://www.luckywins.com/loyalty displays your current level and progression. Regularly check for updates and notifications regarding your VIP eligibility.

  5. 5

    How do I become a LuckyWins VIP?

    We monitor all our players and will contact you directly if we believe you have what it takes to be a LuckyWins VIP.

  6. 6

    What benefits do LuckyWins VIP members receive?

    VIP members enjoy exclusive perks such as personalized bonuses, faster withdrawal times, dedicated account managers, and invitations to special events.

Player complaints and reviews in Canada

224 records

224 of the 1,468 records about LuckyWins Casino come from players who state they are in Canada. The figures below are theirs alone; the casino page covers every market.

Total complaints

6

83% resolved, of those with a known outcome

Total reviews

218

Across all review sites

Player rating

3.8 / 5

218 ratings by these players

Share of all records

15%

of 1,468 about LuckyWins Casino

What players in Canada say about LuckyWins Casino

Players in Canada have filed 6 complaints and written 218 reviews about LuckyWins Casino. That is 15% of the 1,468 records about it from every market. Complaints make up 2.7% of their records, against 7.3% across all markets. Their reviews rate it 3.8 out of 5 on average (218 ratings), against 3.68 across all markets. 24% of their rated reviews give one or two stars; across all markets the share is 27%.

The most common problem in their complaints is “Withdrawal delay”: 50% of 6 complaints with a labelled problem (62% across all markets). 83% of their 6 complaints with a known outcome were resolved, against 49% across all markets. In the last 12 months: 1 complaint and 46 reviews.

A player counts as being in Canada when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about LuckyWins Casino in Canada, or compare the market with another one.

What the assistant can do
Canada and all markets
FigureCanadaAll markets
Complaints among all records2.7%7.3%
Resolved, of complaints with a known outcome83%49%
Average review rating, out of 53.83.68
Reviews rated 1–2 stars24%27%
Withdrawal delay, of labelled complaints50%62%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal50%3
  • Account33%2
  • Bonus17%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved83%5
  • Unresolved17%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars56%122
  • 4 stars13%29
  • 3 stars6.4%14
  • 2 stars3.7%8
  • 1 star21%45
Share of 218 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games30%52
  • Withdrawals30%52
  • Customer support25%43
  • Bonuses17%30
  • KYC / verification7.5%13
  • Website & app6.3%11
Share of the 174 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals18%31
  • Bonuses16%28
  • KYC / verification9.8%17
  • Customer support8.6%15
  • Fairness & RTP5.7%10
  • Trust & licence4%7
Share of the 174 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Block 08

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–17–
20253–1193.6
20241–764.11
20231–6–

A dash means too little data for that year.

Block 09

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–217–
Casino Guru61–

Block 10

Latest complaints and reviews

The newest records about LuckyWins Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Complaint

    Account closed

    Resolved

    Canada · Casino Guru

  • Complaint

    Account closed

    Resolved

    Canada · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Canada · Casino Guru

2 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about LuckyWins Casino in Canada

What bonuses and promotions does LuckyWins Casino run in Canada?

We read 5 live offers for Canada on the LuckyWins Casino site itself.

Does LuckyWins Casino have a loyalty programme in Canada?

Yes. Its loyalty programme for Canada has 6 tiers.

How many complaints and reviews about LuckyWins Casino come from players in Canada?

224 of the 1,468 complaints and reviews about LuckyWins Casino come from players in Canada. Across all its markets, 106 complaints have a known outcome, and 49% of them were resolved.

Who owns LuckyWins Casino?

LuckyWins Casino is operated by Novatrix SRL and runs under the Bloom Affiliates affiliate programme.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with LuckyWins Casino, and ones players rate about the same.