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LuckyWins Casinoin South Africa

Player reviews and complaints from independent sites, alongside the facts we have recorded about LuckyWins Casino and its operator (Bloom Affiliates).

luckywins.com
luckywins.com
Capture of the LuckyWins Casino website

Profile

Website
luckywins.com
Established
2023
Operator
Bloom Affiliatesaffiliate programme
Company
Novatrix SRL
Licences
Languages
  • English
  • German
  • Finnish
  • Norwegian
  • French
  • Italian
  • Arabic
Currencies
  • Australian dollars
  • Euros
  • US dollars
  • Bitcoin
  • New Zealand dollars
  • Canadian dollars
  • Ethereum
  • Tether
  • Norwegian kroner
  • Litecoin
  • Swiss francs
  • Russian rubles
  • Dogecoin
  • Ripple
  • TRON
  • Binance Coin
  • ADA
  • Polish zlotys
  • Bitcoin Cash
  • South African Rand
  • Turkish Lira Show more

About

LuckyWins Casino is an online casino operating under the Bloom Affiliates affiliate programme. The site launched in 2023. It holds a licence from Tobique Gaming Commission. The interface is available in 7 languages, among them English, German, Finnish, Norwegian. Accounts can be held in 21 currencies — Australian dollars, Euros, US dollars, Bitcoin. Our database holds 5 welcome offers.

What we collected for the South Africa market on LuckyWins Casino: 5 live offers. 6 loyalty tiers.

Markets

This brand is listed in 13 markets. Pick one to see what it offers there.

Welcome bonuses

5 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Promotions

5 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Loyalty programme

6 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

  1. 1

    How do I become a LuckyWins VIP?

    How do I become a LuckyWins VIP? We monitor all our players and will contact you directly if we believe you have what it takes to be a LuckyWins VIP.

  2. 2

    Can I match the VIP status I have elsewhere?

    Can I match the VIP status I have elsewhere? If you're a VIP on another gaming site or believe you should be a VIP on LuckyWins, please contact us to see how we can accommodate you.

  3. 3

    What benefits do LuckyWins VIP members receive?

    What benefits do LuckyWins VIP members receive? VIP members enjoy exclusive perks such as personalized bonuses, faster withdrawal times, dedicated account managers, and invitations to special events.

  4. 4

    How can I track my progress toward LuckyWins VIP status?

    How can I track my progress toward LuckyWins VIP status? Our VIP Loyalty program https://www.luckywins.com/loyalty displays your current level and progression. Regularly check for updates and notifications regarding your VIP eligibility.

  5. 5

    Are there different VIP levels at LuckyWins, and how do they work?

    Are there different VIP levels at LuckyWins, and how do they work? Yes, our VIP program features multiple tiers, each offering increasing benefits. Advancement is based on your gameplay and loyalty points accumulated over time.

  6. 6

    Do LuckyWins VIP points expire?

    Do LuckyWins VIP points expire? VIP points remain active as long as your account is active. However, inactivity for an extended period may result in point expiration.

Sign-up requirements

7 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mailrequired
  2. Passwordrequired
  3. Country
  4. Currency
  5. Phonerequired

Sign in

  1. E-mail
  2. Password

Player Intelligence

1,455 records

What players report about LuckyWins Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

104

50% resolved, of those with a known outcome

Total reviews

1,351

Across all review sites

Player rating

3.75 / 5

Trustpilot 3.6 · AskGamblers 3.9

GEO markets

38

Countries stated on 98% of records

AI-generated summary of player reviews

Few positive comments exist, but players frequently report issues with payments. Customer support also draws significant criticism based on the feedback.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
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202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal71%74
  • Bonus8.7%9
  • Account7.7%8
  • Payments & refunds3.8%4
  • Technical2.9%3
  • Responsible gambling1.9%2
  • Deposit1.9%2
  • KYC / verification1%1
  • Other1%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved50%52
  • Unresolved49%51
  • Open1%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202120222023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.