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Winmaker Casino

Player complaints and reviews about Winmaker Casino, plus its operator (Bloom Affiliates), licences and welcome offers.

winmaker.com
Capture of the Winmaker Casino website

About

Winmaker Casino belongs to the Bloom Affiliates affiliate programme. The site launched in 2024. It holds licences from Anjouan Gaming Board, Tobique Gaming Commission. The interface is available in 4 languages: English, German, French, Norwegian. 16 account currencies are listed, including Euros, US dollars, Canadian dollars, Norwegian kroner. We list 5 welcome offers.

Winmaker Casino is listed in 8 markets, among them Canada, Germany, France and Belgium. On the Winmaker Casino site for Austria, we found 1 promotion.

Markets

This brand is listed in 8 markets. Pick one to see what it offers there.

Welcome bonuses

5 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

1 entry

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

460 records

What players report about Winmaker Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

11

91% resolved, of those with a known outcome

Total reviews

449

Across all review sites

Player rating

3.65 / 5

Trustpilot 3.8 · AskGamblers 3.5

GEO markets

18

Countries stated on 98% of records

Winmaker Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Winmaker Casino, the way Player Intelligence PRO computes it.

Since 2024, players have posted 11 complaints and 449 reviews about Winmaker Casino on 5 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 138 reviews. Reviews are down 43% on the 12 months before (240). The average review rating fell from 3.89 to 3.84 out of 5 year on year.

The problem players report most often is “Withdrawal delay”: 36% of the 11 complaints with a labelled problem. Next come “Bonus winnings confiscated” (18%) and “Account blocked” (9.1%). Complaints about “Withdrawal” make up 45% of those with a topic, against 29% across all brands.

Of the 11 complaints with a known outcome, 91% were resolved, against 59% across all brands. That puts Winmaker Casino 354th of 1,917 casinos with at least 10 such complaints.

Reviewers give Winmaker Casino 3.87 out of 5 on average over 449 rated reviews, against 3.44 across all brands. 71% of the ratings are four or five stars, and 20% are one or two. The review sites’ own scores average 3.65 out of 5 across 2 sites. By that score, Winmaker Casino ranks 1,379th of 4,286 rated casinos. Reviewers most often praise “Games” (120 reviews), “Customer support” (87 reviews) and “Withdrawals” (74 reviews). The most common criticism concerns “Withdrawals” (52 reviews), “Bonuses” (51 reviews) and “Fairness & RTP” (35 reviews).

The countries players state most often are Germany (29%), Australia (27%) and Canada (15%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Winmaker Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Winmaker casino is praised for its very good bonuses and helpful chat support. Players also appreciate the easy navigation and the massive selection of games and providers.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20242025
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay36%4
  • Bonus winnings confiscated18%2
  • Account blocked9.1%1
  • Account closed9.1%1
  • Deposit not credited9.1%1
  • Documents rejected or requested again9.1%1
  • Withdrawal limits9.1%1
Share of the 11 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal45%5
  • Account18%2
  • Bonus18%2
  • Deposit9.1%1
  • KYC / verification9.1%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved91%10
  • Unresolved9.1%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Winmaker Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Winmaker Casino against the market
MeasureWinmaker CasinoAll brands
Complaints resolved91%59%
Average review rating3.873.44
Complaints per 100 reviews2.426.4
Share of “Withdrawal” complaints45%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars53%240
  • 4 stars17%78
  • 3 stars9.1%41
  • 2 stars2.7%12
  • 1 star17%78
Share of 449 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games34%120
  • Customer support25%87
  • Withdrawals21%74
  • Bonuses21%73
  • Website & app14%50
  • KYC / verification11%37
Share of the 349 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals15%52
  • Bonuses15%51
  • Fairness & RTP10%35
  • Customer support8%28
  • Trust & licence7.2%25
  • KYC / verification4.6%16
Share of the 349 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany29%132
  • Australia27%124
  • Canada15%69
  • Austria9.3%42
  • New Zealand5.5%25
  • Norway5.3%24
  • Ireland2.7%12
  • Switzerland1.1%5
  • Denmark1.1%5
  • Slovenia0.7%3
  • Other countries2.2%10
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–693.63
20255–2933.94
20246–873.79

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–4323.8 / 5
Casino Guru711–
AskGamblers253.5 / 5
latestcasinobonuses.bet11–
Casinomeister1––

Block 13

Latest complaints and reviews

The newest records about Winmaker Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Serbia · Trustpilot

  • Review

    1.0 of 5 stars

    Australia · Trustpilot

  • Complaint

    Account closed

    Resolved

    Ireland · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Austria · Casino Guru

  • Complaint

    Withdrawal limits

    Resolved

    Austria · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Winmaker Casino

Who owns Winmaker Casino?

Winmaker Casino is operated by Metlait SRL and runs under the Bloom Affiliates affiliate programme.

Is Winmaker Casino licensed?

Yes. Winmaker Casino holds 2 licences: Anjouan Gaming Board, Tobique Gaming Commission.

When was Winmaker Casino founded?

Winmaker Casino launched in 2024.

Which currencies does Winmaker Casino accept?

Currencies listed for Winmaker Casino: Euros, US dollars, Canadian dollars, Norwegian kroner, New Zealand dollars, Australian dollars, Bitcoin, Bitcoin Cash and 8 more. Its site is available in 4 languages: English, German, French, Norwegian.

What welcome bonuses does Winmaker Casino offer?

5 welcome offers are listed for Winmaker Casino. The first on the list is “100% up to C$1,000 and 100 extra spins”, with a 40× wagering requirement.

Which countries is Winmaker Casino available in?

Winmaker Casino is listed in 8 markets: Australia, Austria, Belgium, Canada, France, Germany, New Zealand, Norway.

What bonuses and promotions does Winmaker Casino run in Austria?

We read 1 live offer for Austria on the Winmaker Casino site itself.

What do players say about Winmaker Casino?

Players have filed 11 complaints and written 449 reviews about Winmaker Casino. Players rate Winmaker Casino 3.65 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Winmaker Casino?

“Withdrawal delay” – 36% of the 11 complaints about Winmaker Casino with a labelled problem. Followed by “Bonus winnings confiscated” (18%) and “Account blocked” (9.1%).

Do players report withdrawal problems at Winmaker Casino?

Withdrawals are the topic of 5 complaints about Winmaker Casino: 45% of the 11 with a topic. The most common withdrawal problem is “Withdrawal delay” (80% of them).

Does Winmaker Casino resolve player complaints?

91% of the 11 complaints about Winmaker Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Winmaker Casino is 354th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Winmaker Casino?

Praised most: “Games”, “Customer support” and “Withdrawals”. Criticised most: “Withdrawals”, “Bonuses” and “Fairness & RTP”. 71% of the rated reviews give four or five stars, and 20% give one or two.

How many complaints has Winmaker Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed no complaints about Winmaker Casino.

Where do Winmaker Casino’s players come from?

The countries named most often in complaints and reviews about Winmaker Casino are Germany (29%), Australia (27%) and Canada (15%).