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Casino profile

King Billy Casino in Germany

Player complaints and reviews about King Billy Casino, plus its operator (King Billy Partners), licences and welcome offers.

kingbillycasino.com
Capture of the King Billy Casino website

About

On the King Billy Casino site for Germany, we found a loyalty programme with 1 tier.

King Billy Casino belongs to the King Billy Partners affiliate programme. The site launched in 2017. It holds a licence from Tobique Gaming Commission. The interface is available in 4 languages: English, German, French, Norwegian. 15 account currencies are listed, including Canadian dollars, Euros, New Zealand dollars, US dollars. We list 15 welcome offers.

Markets

This brand is listed in 12 markets. Pick one to see what it offers there.

Welcome bonuses

15 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Loyalty programme

1 entry

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

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Player complaints and reviews in Germany

174 records

174 of the 1,750 records about King Billy Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

8

88% resolved, of those with a known outcome

Total reviews

166

Across all review sites

Player rating

2.93 / 5

166 ratings by these players

Share of all records

9.9%

of 1,750 about King Billy Casino

What players in Germany say about King Billy Casino

Players in Germany have filed 8 complaints and written 166 reviews about King Billy Casino. That is 9.9% of the 1,750 records about it from every market. Complaints make up 4.6% of their records, against 11% across all markets. Their reviews rate it 2.93 out of 5 on average (166 ratings), against 3.93 across all markets. 51% of their rated reviews give one or two stars; across all markets the share is 21%.

The most common problem in their complaints is “Withdrawal delay”: 25% of 8 complaints with a labelled problem (24% across all markets). 88% of their 8 complaints with a known outcome were resolved, against 82% across all markets. In the last 12 months: 2 complaints and 5 reviews.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about King Billy Casino in Germany, or compare the market with another one.

Germany and all markets
FigureGermanyAll markets
Complaints among all records4.6%11%
Resolved, of complaints with a known outcome88%82%
Average review rating, out of 52.933.93
Reviews rated 1–2 stars51%21%
Withdrawal delay, of labelled complaints25%24%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal38%3
  • Bonus25%2
  • Responsible gambling25%2
  • Account13%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved88%7
  • Unresolved13%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20192020202120222023202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars40%66
  • 4 stars7.2%12
  • 3 stars2.4%4
  • 2 stars7.2%12
  • 1 star43%72
Share of 166 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals36%58
  • Customer support31%49
  • Games23%37
  • Bonuses16%25
  • KYC / verification16%25
  • Website & app11%17
Share of the 159 reviews that name at least one aspect.reviews

Criticised

  • Fairness & RTP23%37
  • Withdrawals20%32
  • Customer support16%26
  • Bonuses15%24
  • Trust & licence14%23
  • KYC / verification14%22
Share of the 159 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20212022
Rating history

Block 08

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262–5–
20253–14–
20241–15–
20230–223.23
20221–612.64
20210–382.87
20201–10–
20190–1–

A dash means too little data for that year.

Block 09

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–125–
Casino Guru741–
AskGamblers1––

Block 10

Latest complaints and reviews

The newest records about King Billy Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Withdrawal refused

    Resolved

    Germany · Casino Guru

  • Review

    2.0 of 5 stars

    Germany · Trustpilot

  • Review

    5.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Self-exclusion

    Resolved

    Germany · Casino Guru

  • Complaint

    Registration

    Resolved

    Germany · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about King Billy Casino in Germany

Does King Billy Casino have a loyalty programme in Germany?

Yes. Its loyalty programme for Germany has 1 tier.

How many complaints and reviews about King Billy Casino come from players in Germany?

174 of the 1,750 complaints and reviews about King Billy Casino come from players in Germany. Across all its markets, 185 complaints have a known outcome, and 82% of them were resolved.

Who owns King Billy Casino?

King Billy Casino is operated by Novatrix SRL and runs under the King Billy Partners affiliate programme.

Is King Billy Casino licensed?

Yes. King Billy Casino holds a licence from Tobique Gaming Commission.