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Casino profile

King Billy Casino in Australia

Player complaints and reviews about King Billy Casino, plus its operator (King Billy Partners), licences and welcome offers.

kingbillycasino.com
kingbillycasino.com
Capture of the King Billy Casino website

Profile

Website
kingbillycasino.com
Established
2017
Operator
King Billy Partnersaffiliate programme
Company
Novatrix SRL
Licences
Languages
  • English
  • German
  • French
  • Norwegian
Currencies
  • Canadian dollars
  • Euros
  • New Zealand dollars
  • US dollars
  • Australian dollars
  • South African Rand
  • Japanese yen
  • Indian rupees
  • Brazilian reals
  • Norwegian kroner
  • Philippine pesos
  • Bitcoin
  • Ethereum
  • Tether
  • Litecoin Show more

About

On the King Billy Casino site for Australia, we found a loyalty programme with 1 tier.

King Billy Casino belongs to the King Billy Partners affiliate programme. The site launched in 2017. It holds a licence from Tobique Gaming Commission. The interface is available in 4 languages: English, German, French, Norwegian. 15 account currencies are listed, including Canadian dollars, Euros, New Zealand dollars, US dollars. We list 15 welcome offers.

Markets

This brand is listed in 12 markets. Pick one to see what it offers there.

Welcome bonuses

15 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Loyalty programme

1 entry

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    BECOME A CASTLE VIP

    BECOME A CASTLE VIP Get treated like a King CREATE ACCOUNT

Player complaints and reviews in Australia

423 records

423 of the 1,750 records about King Billy Casino come from players who state they are in Australia. The figures below are theirs alone; the casino page covers every market.

Total complaints

25

92% resolved, of those with a known outcome

Total reviews

398

Across all review sites

Player rating

4.4 / 5

398 ratings by these players

Share of all records

24%

of 1,750 about King Billy Casino

What players in Australia say about King Billy Casino

Players in Australia have filed 25 complaints and written 398 reviews about King Billy Casino. That is 24% of the 1,750 records about it from every market. Complaints make up 5.9% of their records, against 11% across all markets. Their reviews rate it 4.4 out of 5 on average (398 ratings), against 3.93 across all markets. 11% of their rated reviews give one or two stars; across all markets the share is 21%.

The most common problem in their complaints is “Withdrawal delay”: 41% of 22 complaints with a labelled problem (24% across all markets). 92% of their 24 complaints with a known outcome were resolved, against 82% across all markets. In the last 12 months: 6 complaints and 32 reviews.

A player counts as being in Australia when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about King Billy Casino in Australia, or compare the market with another one.

What the assistant can do
Australia and all markets
FigureAustraliaAll markets
Complaints among all records5.9%11%
Resolved, of complaints with a known outcome92%82%
Average review rating, out of 54.43.93
Reviews rated 1–2 stars11%21%
Withdrawal delay, of labelled complaints41%24%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
201820192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay41%9
  • Deposit not credited14%3
  • Account blocked9.1%2
  • Account closed9.1%2
  • Game malfunction9.1%2
  • Bonus winnings confiscated4.5%1
  • Wagering terms4.5%1
  • Withdrawal refused4.5%1
  • Other problems4.5%1
Share of the 22 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal44%11
  • Account16%4
  • Deposit12%3
  • Bonus8%2
  • Technical8%2
  • KYC / verification4%1
  • Other4%1
  • Payments & refunds4%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved88%22
  • Unresolved8%2
  • Open4%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20192020202120222023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars74%296
  • 4 stars12%49
  • 3 stars2%8
  • 2 stars1.8%7
  • 1 star9.5%38
Share of 398 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals57%198
  • Customer support53%185
  • Games38%134
  • Bonuses26%92
  • VIP & loyalty16%56
  • Website & app10%35
Share of the 350 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals6.9%24
  • Bonuses6%21
  • Customer support5.4%19
  • Deposits & payment methods4%14
  • Account3.1%11
  • Fairness & RTP3.1%11
Share of the 350 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2020202120222023202420252026
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20266–263.46
20251–423.83
20242–634.56
20235–434.47
20222–804.59
20212–1174.62
20204–264.35
20192–1–
20181–0–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–354–
Casino Guru1744–
AskGamblers8––

Block 11

Latest complaints and reviews

The newest records about King Billy Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Australia · Trustpilot

  • Review

    1.0 of 5 stars

    Australia · Casino Guru

  • Complaint

    Account closed

    Open

    Australia · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Australia · Casino Guru

  • Complaint

    Game malfunction

    Resolved

    Australia · Casino Guru

3 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about King Billy Casino in Australia

Does King Billy Casino have a loyalty programme in Australia?

Yes. Its loyalty programme for Australia has 1 tier.

How many complaints and reviews about King Billy Casino come from players in Australia?

423 of the 1,750 complaints and reviews about King Billy Casino come from players in Australia. Across all its markets, 185 complaints have a known outcome, and 82% of them were resolved.

Who owns King Billy Casino?

King Billy Casino is operated by Novatrix SRL and runs under the King Billy Partners affiliate programme.

Is King Billy Casino licensed?

Yes. King Billy Casino holds a licence from Tobique Gaming Commission.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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