Exclusive
151% up to C$750 and 151 extra spins
- Bonus
- 151%
- Max bonus
- C$750
- Free spins
- 151
- Min deposit
- C$30
- Wagering
- 30x bonus
- Max bet
- C$7.5
Wagering applies to the bonus amount.
Casino profile
Player complaints and reviews about King Billy Casino, plus its operator (King Billy Partners), licences and welcome offers.

King Billy Casino belongs to the King Billy Partners affiliate programme. The site launched in 2017. It holds a licence from Tobique Gaming Commission. The interface is available in 4 languages: English, German, French, Norwegian. 15 account currencies are listed, including Canadian dollars, Euros, New Zealand dollars, US dollars. We list 15 welcome offers.
King Billy Casino is listed in 12 markets, among them Canada, Germany, France and Belgium.
This brand is listed in 12 markets. Pick one to see what it offers there.
15 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Exclusive
Wagering applies to the bonus amount.
Exclusive
Wagering applies to the bonus amount.
Wagering applies to the bonus amount.
Wagering applies to the bonus amount.
Wagering applies to the bonus amount.
Wagering applies to the bonus amount.
Wagering applies to the bonus amount.
Wagering applies to the bonus amount.
Wagering applies to the bonus amount.
Wagering applies to the bonus amount.
1,750 records
What players report about King Billy Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
186
82% resolved, of those with a known outcome
Total reviews
1,564
Across all review sites
Player rating
4.08 / 5
Trustpilot 3.6 · AskGamblers 4.35 · Tribuna 4.3
GEO markets
61
Countries stated on 67% of records
Every figure below is computed from the complaints and reviews collected about King Billy Casino, the way Player Intelligence PRO computes it.
Since 2017, players have posted 186 complaints and 1,564 reviews about King Billy Casino on 8 sites. In the 12 months to November 5, 2026, they filed 13 complaints and posted 102 reviews. That is 30% more complaints than in the 12 months before (10). Reviews are up 5% on the 12 months before (97). The average review rating fell from 3.76 to 3.42 out of 5 year on year. Of the complaints with a known outcome, 75% were resolved in the last 12 months, against 90% in the 12 months before.
The problem players report most often is “Withdrawal delay”: 24% of the 170 complaints with a labelled problem. Next come “Withdrawal refused” (12%) and “Deposit not credited” (8.8%). Complaints about “Withdrawal” make up 36% of those with a topic, against 29% across all brands.
Of the 185 complaints with a known outcome, 82% were resolved, against 59% across all brands. That puts King Billy Casino 772nd of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 85%.
Reviewers give King Billy Casino 3.93 out of 5 on average over 1,553 rated reviews, against 3.44 across all brands. 74% of the ratings are four or five stars, and 21% are one or two. The review sites’ own scores average 4.08 out of 5 across 3 sites. By that score, King Billy Casino ranks 695th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (690 reviews), “Customer support” (669 reviews) and “Games” (597 reviews). The most common criticism concerns “Withdrawals” (216 reviews), “Bonuses” (181 reviews) and “Customer support” (173 reviews).
The countries players state most often are Australia (36%), Germany (15%) and Canada (13%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about King Billy Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Players appreciate the fast withdrawals and the helpful customer service, which enhances their overall experience. The casino is also praised for its rewarding bonus system and a wide selection of games.
Players dislike the limited payment methods available for deposits and withdrawals, which can complicate accessing their winnings. Additionally, some users have expressed frustration over the lack of significant winnings and the perceived decline in bonus quality.
Block 01
Complaints filed per year or month, across every complaint site.
| Period | Value |
|---|---|
| 2017 | 3 |
| 2018 | 5 |
| 2019 | 18 |
| 2020 | 32 |
| 2021 | 16 |
| 2022 | 26 |
| 2023 | 35 |
| 2024 | 28 |
| 2025 | 10 |
| 2026 | 13 |
Block 02
What went wrong, one level below the topic: the problem each complaint describes.
Block 03
Block 04
Block 05
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | King Billy Casino | All brands |
|---|---|---|
| Complaints resolved | 82% | 59% |
| Average review rating | 3.93 | 3.44 |
| Complaints per 100 reviews | 11.9 | 26.4 |
| Share of “Withdrawal” complaints | 36% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Player reviews posted per year or month, across every review site.
| Period | Value |
|---|---|
| 2017 | 14 |
| 2018 | 86 |
| 2019 | 50 |
| 2020 | 141 |
| 2021 | 364 |
| 2022 | 349 |
| 2023 | 179 |
| 2024 | 185 |
| 2025 | 107 |
| 2026 | 89 |
Block 07
How the rated reviews split by star.
Block 08
The aspects reviews name either way: one review can praise one thing and criticise another.
Block 09
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
| Period | Value |
|---|---|
| 2017 | 3.11 |
| 2018 | 4.27 |
| 2019 | 3.95 |
| 2020 | 4.04 |
| 2021 | 4.06 |
| 2022 | 3.83 |
| 2023 | 3.87 |
| 2024 | 4.17 |
| 2025 | 3.6 |
| 2026 | 3.43 |
Block 10
The ten countries players most often state, complaints and reviews together.
Block 11
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 13 | 75% | 89 | 3.43 |
| 2025 | 10 | 90% | 107 | 3.6 |
| 2024 | 28 | 89% | 185 | 4.17 |
| 2023 | 35 | 86% | 179 | 3.87 |
| 2022 | 26 | 73% | 349 | 3.83 |
| 2021 | 16 | 88% | 364 | 4.06 |
| 2020 | 32 | 81% | 141 | 4.04 |
| 2019 | 18 | 78% | 50 | 3.95 |
| 2018 | 5 | – | 86 | 4.28 |
| 2017 | 3 | – | 14 | – |
A dash means too little data for that year.
Block 12
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 876 | 3.6 / 5 |
| AskGamblers | 50 | 467 | 4.35 / 5 |
| Casino Guru | 86 | 176 | – |
| latestcasinobonuses.bet | 11 | 35 | – |
| CasinoReviews | 33 | – | – |
| Tribuna | – | 10 | 4.3 / 5 |
| affgambler.ru | 4 | – | – |
| Casinomeister | 2 | – | – |
Block 13
The newest records about King Billy Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
5.0 of 5 stars
Switzerland · Trustpilot
2.0 of 5 stars
Account closed
OpenAustralia · Casino Guru
Withdrawal delay
ResolvedBrazil · Casino Guru
Withdrawal delay
ResolvedAustralia · Casino Guru
6 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers, Tribuna.
King Billy Casino is operated by Novatrix SRL and runs under the King Billy Partners affiliate programme.
Yes. King Billy Casino holds a licence from Tobique Gaming Commission.
King Billy Casino launched in 2017.
Currencies listed for King Billy Casino: Canadian dollars, Euros, New Zealand dollars, US dollars, Australian dollars, South African Rand, Japanese yen, Indian rupees and 7 more. Its site is available in 4 languages: English, German, French, Norwegian.
15 welcome offers are listed for King Billy Casino. The first on the list is “151% up to C$750 and 151 extra spins”, with a 30× wagering requirement.
King Billy Casino is listed in 12 markets: Australia, Austria, Belgium, Canada, France, Germany, India, Japan and 4 more.
Players have filed 186 complaints and written 1,564 reviews about King Billy Casino. Players rate King Billy Casino 4.08 out of 5 on average across the 3 sites that publish one.
“Withdrawal delay” – 24% of the 170 complaints about King Billy Casino with a labelled problem. Followed by “Withdrawal refused” (12%) and “Deposit not credited” (8.8%).
Withdrawals are the topic of 67 complaints about King Billy Casino: 36% of the 184 with a topic. The most common withdrawal problem is “Withdrawal delay” (60% of them). Of the withdrawal complaints with a known outcome, 85% were resolved.
82% of the 185 complaints about King Billy Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, King Billy Casino is 772nd. Open complaints and complaints closed without an outcome are left out.
Praised most: “Withdrawals”, “Customer support” and “Games”. Criticised most: “Withdrawals”, “Bonuses” and “Customer support”. 74% of the rated reviews give four or five stars, and 21% give one or two.
In the 12 months to November 5, 2026, players filed 13 complaints about King Billy Casino. That is 30% more than in the 12 months before, when there were 10.
The countries named most often in complaints and reviews about King Billy Casino are Australia (36%), Germany (15%) and Canada (13%).
2 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.