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Karamba Casino

Player complaints and reviews about Karamba Casino, plus its operator (EAffiliates), licences and welcome offers.

karamba.com
Capture of the Karamba Casino website

About

Karamba Casino belongs to the EAffiliates affiliate programme. The site launched in 2005. It holds licences from Malta Gaming Authority, UK Gambling Commission. The interface is in English. 4 account currencies are listed: Euros, British pounds sterling, Canadian dollars, New Zealand dollars. We list 6 welcome offers.

Karamba Casino is listed in 3 markets: Canada, United Kingdom and New Zealand.

Markets

This brand is listed in 3 markets. Pick one to see what it offers there.

Welcome bonuses

6 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

1,024 records

What players report about Karamba Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

126

85% resolved, of those with a known outcome

Total reviews

898

Across all review sites

Player rating

2.18 / 5

Trustpilot 1.5 · AskGamblers 2.85

GEO markets

29

Countries stated on 83% of records

Karamba Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Karamba Casino, the way Player Intelligence PRO computes it.

Since 2011, players have posted 126 complaints and 898 reviews about Karamba Casino on 5 sites. In the 12 months to November 5, 2026, they filed 3 complaints and posted 12 reviews. Reviews are down 68% on the 12 months before (38).

The problem players report most often is “Withdrawal delay”: 38% of the 121 complaints with a labelled problem. Next come “Documents rejected or requested again” (12%) and “Withdrawal refused” (9.1%). Complaints about “Withdrawal” make up 51% of those with a topic, against 29% across all brands.

Of the 125 complaints with a known outcome, 85% were resolved, against 59% across all brands. That puts Karamba Casino 613th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 91%.

Reviewers give Karamba Casino 2.01 out of 5 on average over 890 rated reviews, against 3.44 across all brands. 26% of the ratings are four or five stars, and 71% are one or two. The review sites’ own scores average 2.18 out of 5 across 2 sites. By that score, Karamba Casino ranks 3,564th of 4,286 rated casinos. Reviewers most often praise “Games” (138 reviews), “Withdrawals” (117 reviews) and “Bonuses” (89 reviews). The most common criticism concerns “Withdrawals” (365 reviews), “Customer support” (255 reviews) and “Bonuses” (199 reviews).

The countries players state most often are United Kingdom (65%), Germany (20%) and Denmark (3.9%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Karamba Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2014201520162017201820192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay38%46
  • Documents rejected or requested again12%14
  • Withdrawal refused9.1%11
  • Bonus winnings confiscated7.4%9
  • Account blocked5%6
  • Bonus not credited5%6
  • Verification delay4.1%5
  • Winnings voided4.1%5
  • Other problems16%19
Share of the 121 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal51%64
  • KYC / verification16%20
  • Bonus14%18
  • Account8%10
  • Deposit2.4%3
  • Other2.4%3
  • Payments & refunds2.4%3
  • Technical2.4%3
  • Responsible gambling0.8%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved84%106
  • Unresolved15%19
  • Status we do not recognise yet0.8%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Karamba Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Karamba Casino against the market
MeasureKaramba CasinoAll brands
Complaints resolved85%59%
Average review rating2.013.44
Complaints per 100 reviews1426.4
Share of “Withdrawal” complaints51%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2011201220132014201520162017201820192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars16%143
  • 4 stars9.4%84
  • 3 stars3.8%34
  • 2 stars2.8%25
  • 1 star68%604
Share of 890 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games16%138
  • Withdrawals14%117
  • Bonuses10%89
  • Customer support10%88
  • Website & app3.9%34
  • KYC / verification3.5%30
Share of the 861 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals42%365
  • Customer support30%255
  • Bonuses23%199
  • KYC / verification22%186
  • Trust & licence17%143
  • Fairness & RTP13%114
Share of the 861 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2011201220132014201520162017201820192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom65%548
  • Germany20%166
  • Denmark3.9%33
  • Canada1.9%16
  • Ireland1.7%14
  • Netherlands1.4%12
  • Sweden1.3%11
  • Australia0.9%8
  • Norway0.5%4
  • United States0.5%4
  • Other countries3.5%30
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20263–8–
20251–421.71
20240–11–
20236–281.32
20224–601.55
20212286%1421.52
20201984%1531.58
20192774%1341.24
20181593%921.43
20177–713.37
201611100%1053.8
20159–353.87
20142–10–
20130–6–
20110–1–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–8001.5 / 5
AskGamblers72952.85 / 5
CasinoReviews36––
Casino Guru173–
Casinomeister1––

Block 13

Latest complaints and reviews

The newest records about Karamba Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Chile · Casino Guru

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Chile · Casino Guru

  • Complaint

    Account blocked

    Resolved

    Finland · Casino Guru

  • Complaint

    Account blocked

    Resolved

    United Kingdom · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Karamba Casino

Who owns Karamba Casino?

Karamba Casino is operated by White Hat Gaming Limited and runs under the EAffiliates affiliate programme.

Is Karamba Casino licensed?

Yes. Karamba Casino holds 2 licences: Malta Gaming Authority, UK Gambling Commission.

When was Karamba Casino founded?

Karamba Casino launched in 2005.

Which currencies does Karamba Casino accept?

Currencies listed for Karamba Casino: Euros, British pounds sterling, Canadian dollars, New Zealand dollars. Its site is available in one language: English.

What welcome bonuses does Karamba Casino offer?

6 welcome offers are listed for Karamba Casino. The first on the list is “Karamba Casino: 100% up to €500 + 100 Free Spins”, with a 35× wagering requirement.

Which countries is Karamba Casino available in?

Karamba Casino is listed in 3 markets: Canada, New Zealand, United Kingdom.

What do players say about Karamba Casino?

Players have filed 126 complaints and written 898 reviews about Karamba Casino. Players rate Karamba Casino 2.18 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Karamba Casino?

“Withdrawal delay” – 38% of the 121 complaints about Karamba Casino with a labelled problem. Followed by “Documents rejected or requested again” (12%) and “Withdrawal refused” (9.1%).

Do players report withdrawal problems at Karamba Casino?

Withdrawals are the topic of 64 complaints about Karamba Casino: 51% of the 125 with a topic. The most common withdrawal problem is “Withdrawal delay” (72% of them). Of the withdrawal complaints with a known outcome, 91% were resolved.

Does Karamba Casino resolve player complaints?

85% of the 125 complaints about Karamba Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Karamba Casino is 613th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Karamba Casino?

Praised most: “Games”, “Withdrawals” and “Bonuses”. Criticised most: “Withdrawals”, “Customer support” and “Bonuses”. 26% of the rated reviews give four or five stars, and 71% give one or two.

How many complaints has Karamba Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 3 complaints about Karamba Casino.

Where do Karamba Casino’s players come from?

The countries named most often in complaints and reviews about Karamba Casino are United Kingdom (65%), Germany (20%) and Denmark (3.9%).