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Casino profile

CatCasino

Player complaints and reviews about CatCasino, plus its operator (Cat Affs), licences and welcome offers.

catcasino.com
catcasino.com
Capture of the CatCasino website

Profile

Website
catcasino.com
Established
2021
Operator
Cat Affsaffiliate programme
Company
Fun Fusion N.V. Casinos
Licences
Languages
  • English
  • Russian
  • Finnish
  • French
  • German
  • Norwegian
  • Uzbek
  • Kazakh
Currencies
  • Euros
  • Russian rubles
  • Polish zlotys
  • Norwegian kroner
  • Canadian dollars
  • Ukrainian hryvnias
  • Kazakhstani tenges
  • New Zealand dollars
  • Bitcoin
  • Tether
  • Ethereum
  • Litecoin
  • Azerbaijani manats
  • Belarusian rubles
  • Uzbekistan som Show more

About

CatCasino belongs to the Cat Affs affiliate programme. The site launched in 2021. It holds a licence from Curacao Gaming Control Board. The interface is available in 8 languages, including English, Russian, Finnish, French. 15 account currencies are listed, including Euros, Russian rubles, Polish zlotys, Norwegian kroner. We list 32 welcome offers.

CatCasino is listed in 10 markets, among them Canada, Germany, France and Belgium.

Markets

This brand is listed in 10 markets. Pick one to see what it offers there.

Welcome bonuses

32 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

1,103 records

What players report about CatCasino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

490

77% resolved, of those with a known outcome

Total reviews

613

Across all review sites

Player rating

4.33 / 5

AskGamblers 4.75 · Trustpilot 3.9

GEO markets

39

Countries stated on 42% of records

CatCasino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about CatCasino, the way Player Intelligence PRO computes it.

Since 2021, players have posted 490 complaints and 613 reviews about CatCasino on 5 sites. In the 12 months to November 4, 2026, they filed 76 complaints and posted 130 reviews. That is 34% fewer complaints than in the 12 months before (116). Reviews are up 16% on the 12 months before (112). The average review rating fell from 3.7 to 3.58 out of 5 year on year. Of the complaints with a known outcome, 67% were resolved in the last 12 months, against 83% in the 12 months before.

The problem players report most often is “Deposit not credited”: 24% of the 426 complaints with a labelled problem. Next come “Withdrawal delay” (21%) and “Withdrawal refused” (13%). Complaints about “Withdrawal” make up 31% of those with a topic, against 29% across all brands.

Of the 487 complaints with a known outcome, 77% were resolved, against 59% across all brands. That puts CatCasino 923rd of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 82%.

Reviewers give CatCasino 3.84 out of 5 on average over 548 rated reviews, against 3.44 across all brands. 77% of the ratings are four or five stars, and 14% are one or two. The review sites’ own scores average 4.33 out of 5 across 2 sites. By that score, CatCasino ranks 431st of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (339 reviews), “Games” (287 reviews) and “Bonuses” (259 reviews). The most common criticism concerns “Bonuses” (163 reviews), “Withdrawals” (106 reviews) and “Customer support” (90 reviews).

The countries players state most often are Russia (59%), Germany (7.8%) and Finland (5.2%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about CatCasino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players frequently praise the diverse game selection and efficient payments, with both areas receiving substantially more positive than negative feedback. However, customer support and responsible gambling tools appear to be areas needing improvement based on user reviews.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Deposit not credited24%102
  • Withdrawal delay21%89
  • Withdrawal refused13%56
  • Account not closed on request6.8%29
  • Account blocked5.6%24
  • Bonus not credited5.6%24
  • Documents rejected or requested again4.7%20
  • Bonus winnings confiscated4.5%19
  • Other problems15%63
Share of the 426 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal31%153
  • Deposit21%105
  • Account16%79
  • Bonus10%50
  • Payments & refunds7.3%36
  • KYC / verification4.7%23
  • Responsible gambling3.9%19
  • Other3.3%16
  • Technical1.8%9
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved77%375
  • Unresolved23%112
  • Open0.6%3
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

CatCasino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

CatCasino against the market
MeasureCatCasinoAll brands
Complaints resolved77%59%
Average review rating3.843.44
Complaints per 100 reviews79.926.4
Share of “Withdrawal” complaints31%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars47%258
  • 4 stars30%163
  • 3 stars8.8%48
  • 2 stars4.2%23
  • 1 star10%56
Share of 548 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals57%339
  • Games48%287
  • Bonuses43%259
  • Website & app37%219
  • Customer support34%203
  • Deposits & payment methods26%158
Share of the 599 reviews that name at least one aspect.reviews

Criticised

  • Bonuses27%163
  • Withdrawals18%106
  • Customer support15%90
  • Fairness & RTP11%65
  • KYC / verification9.5%57
  • Website & app8%48
Share of the 599 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Russia59%269
  • Germany7.8%36
  • Finland5.2%24
  • Belarus4.4%20
  • Austria3.9%18
  • Kazakhstan2.8%13
  • Canada2.4%11
  • Italy1.1%5
  • Poland1.1%5
  • Bulgaria0.9%4
  • Other countries12%54
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20266966%1243.56
20258579%1133.7
202416783%833.76
20236276%1474.18
20227779%1244.05
20213060%22–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
latestcasinobonuses.bet331325–
AskGamblers151634.75 / 5
Casino Guru47110–
affgambler.ru97––
Trustpilot–153.9 / 5

Block 13

Latest complaints and reviews

The newest records about CatCasino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

23 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, Trustpilot.

Questions about CatCasino

Who owns CatCasino?

CatCasino is operated by Fun Fusion N.V. Casinos and runs under the Cat Affs affiliate programme.

Is CatCasino licensed?

Yes. CatCasino holds a licence from Curacao Gaming Control Board.

When was CatCasino founded?

CatCasino launched in 2021.

Which currencies does CatCasino accept?

Currencies listed for CatCasino: Euros, Russian rubles, Polish zlotys, Norwegian kroner, Canadian dollars, Ukrainian hryvnias, Kazakhstani tenges, New Zealand dollars and 7 more. Its site is available in 8 languages: English, Russian, Finnish, French and 4 more.

What welcome bonuses does CatCasino offer?

32 welcome offers are listed for CatCasino. The first on the list is “222% up to €250”, with a 20× wagering requirement.

Which countries is CatCasino available in?

CatCasino is listed in 10 markets: Azerbaijan, Belgium, Canada, Finland, France, Germany, Kazakhstan, New Zealand and 2 more.

What do players say about CatCasino?

Players have filed 490 complaints and written 613 reviews about CatCasino. Players rate CatCasino 4.33 out of 5 on average across the 2 sites that publish one.

What do players complain about most at CatCasino?

“Deposit not credited” – 24% of the 426 complaints about CatCasino with a labelled problem. Followed by “Withdrawal delay” (21%) and “Withdrawal refused” (13%).

Do players report withdrawal problems at CatCasino?

Withdrawals are the topic of 153 complaints about CatCasino: 31% of the 490 with a topic. The most common withdrawal problem is “Withdrawal delay” (58% of them). Of the withdrawal complaints with a known outcome, 82% were resolved.

Does CatCasino resolve player complaints?

77% of the 487 complaints about CatCasino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, CatCasino is 923rd. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about CatCasino?

Praised most: “Withdrawals”, “Games” and “Bonuses”. Criticised most: “Bonuses”, “Withdrawals” and “Customer support”. 77% of the rated reviews give four or five stars, and 14% give one or two.

How many complaints has CatCasino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 76 complaints about CatCasino. That is 34% fewer than in the 12 months before, when there were 116.

Where do CatCasino’s players come from?

The countries named most often in complaints and reviews about CatCasino are Russia (59%), Germany (7.8%) and Finland (5.2%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with CatCasino, and ones players rate about the same.