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Casino profile

Rolletto Casino

Player complaints and reviews about Rolletto Casino, plus its operator (Rolletto Affiliates), licences and welcome offers.

rolletto.com
Capture of the Rolletto Casino website

About

Rolletto Casino belongs to the Rolletto Affiliates affiliate programme. The site launched in 2020. It holds a licence from Curacao Gaming Control Board. The interface is available in 9 languages, including English, French, German, Portuguese. 17 account currencies are listed, including Bitcoin, Bitcoin Cash, Ethereum, Tether. We list 7 welcome offers.

Rolletto Casino is listed in 13 markets, among them Canada, Germany, France and Belgium.

Licensee

The company that holds the Curaçao licence for Rolletto Casino, as the licence register names it.

Legal name
Santeda International B.V.
Curaçao licence reference
OGL/2024/1798/1048
Registration number (Curaçao Chamber of Commerce)
151296

Markets

This brand is listed in 13 markets. Pick one to see what it offers there.

Welcome bonuses

7 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

329 records

What players report about Rolletto Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

224

88% resolved, of those with a known outcome

Total reviews

105

Across all review sites

Player rating

4.3 / 5

AskGamblers 3.7 · casino.ru 4.7 · Tribuna 4.5

GEO markets

43

Countries stated on 59% of records

Rolletto Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Rolletto Casino, the way Player Intelligence PRO computes it.

Since 2020, players have posted 224 complaints and 105 reviews about Rolletto Casino on 6 sites. In the 12 months to November 5, 2026, they filed 17 complaints and posted 20 reviews. That is 29% fewer complaints than in the 12 months before (24). Of the complaints with a known outcome, 59% were resolved in the last 12 months, against 79% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 24% of the 210 complaints with a labelled problem. Next come “Account blocked” (12%) and “Withdrawal refused” (11%). Complaints about “Withdrawal” make up 42% of those with a topic, against 29% across all brands.

Of the 223 complaints with a known outcome, 88% were resolved, against 59% across all brands. That puts Rolletto Casino 467th of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 94%.

Reviewers give Rolletto Casino 3.17 out of 5 on average over 103 rated reviews, against 3.44 across all brands. 53% of the ratings are four or five stars, and 38% are one or two. The review sites’ own scores average 4.3 out of 5 across 3 sites. By that score, Rolletto Casino ranks 441st of 4,287 rated casinos. Reviewers most often praise “Games” (48 reviews), “Deposits & payment methods” (29 reviews) and “Bonuses” (27 reviews). The most common criticism concerns “Withdrawals” (41 reviews), “Customer support” (29 reviews) and “Website & app” (13 reviews).

The countries players state most often are United Kingdom (47%), Germany (8.8%) and Brazil (3.1%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about Rolletto Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciate the smooth deposits and withdrawals, along with helpful customer support. Many have also noted the extensive game selection and generous bonuses for loyal players.

Players dislike the frequent site crashes, especially during bonuses, which can be very frustrating. Additionally, the withdrawal process is criticized for being slow and cumbersome, with limitations on withdrawal amounts and a difficult verification process.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay24%50
  • Account blocked12%26
  • Withdrawal refused11%23
  • Self-exclusion9%19
  • Verification delay7.1%15
  • Deposit not credited6.7%14
  • Documents rejected or requested again6.7%14
  • Account closed4.8%10
  • Other problems19%39
Share of the 210 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal42%94
  • Account17%39
  • KYC / verification13%30
  • Deposit9.4%21
  • Responsible gambling8.9%20
  • Payments & refunds3.6%8
  • Bonus2.2%5
  • Technical1.8%4
  • Other1.3%3
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved88%197
  • Unresolved12%26
  • Closed without an outcome0.4%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Rolletto Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Rolletto Casino against the market
MeasureRolletto CasinoAll brands
Complaints resolved88%59%
Average review rating3.173.44
Complaints per 100 reviews213.326.4
Share of “Withdrawal” complaints42%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars42%43
  • 4 stars12%12
  • 3 stars8.7%9
  • 2 stars7.8%8
  • 1 star30%31
Share of 103 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games47%48
  • Deposits & payment methods28%29
  • Bonuses26%27
  • Customer support26%27
  • Website & app25%26
  • Withdrawals23%23
Share of the 102 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals40%41
  • Customer support28%29
  • Website & app13%13
  • Bonuses12%12
  • Deposits & payment methods11%11
  • KYC / verification9.8%10
Share of the 102 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom47%92
  • Germany8.8%17
  • Brazil3.1%6
  • Spain2.6%5
  • Sweden2.6%5
  • Ukraine2.6%5
  • France2.1%4
  • Ireland2.1%4
  • Poland2.1%4
  • Russia2.1%4
  • Other countries25%48
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261354%18–
20253080%11–
20245294%10–
20235094%323.91
20225292%18–
20212190%16–
20204–0–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru15232–
AskGamblers62533.7 / 5
Tribuna–164.5 / 5
CasinoReviews6––
casino.ru–44.7 / 5
Casinomeister4––

Block 13

Latest complaints and reviews

The newest records about Rolletto Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    2.0 of 5 stars

  • Review

    2.0 of 5 stars

  • Complaint

    Account closed

    Resolved

    Ireland · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    United Kingdom · Casino Guru

  • Complaint

    Account closed

    Unresolved

    United Kingdom · AskGamblers

3 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, casino.ru, Tribuna.

Questions about Rolletto Casino

Who owns Rolletto Casino?

Rolletto Casino is operated by Santeda International B.V. and runs under the Rolletto Affiliates affiliate programme.

Is Rolletto Casino licensed?

Yes. Rolletto Casino holds a licence from Curacao Gaming Control Board.

When was Rolletto Casino founded?

Rolletto Casino launched in 2020.

Which currencies does Rolletto Casino accept?

Currencies listed for Rolletto Casino: Bitcoin, Bitcoin Cash, Ethereum, Tether, Litecoin, Ripple, Monero, Dash and 9 more. Its site is available in 9 languages: English, French, German, Portuguese and 5 more.

What welcome bonuses does Rolletto Casino offer?

7 welcome offers are listed for Rolletto Casino. The first on the list is “20 Bonus Spins at Rolletto Casino”.

Which countries is Rolletto Casino available in?

Rolletto Casino is listed in 13 markets: Australia, Austria, Azerbaijan, Belgium, Brazil, Canada, Finland, France and 5 more.

What do players say about Rolletto Casino?

Players have filed 224 complaints and written 105 reviews about Rolletto Casino. Players rate Rolletto Casino 4.3 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Rolletto Casino?

“Withdrawal delay” – 24% of the 210 complaints about Rolletto Casino with a labelled problem. Followed by “Account blocked” (12%) and “Withdrawal refused” (11%).

Do players report withdrawal problems at Rolletto Casino?

Withdrawals are the topic of 94 complaints about Rolletto Casino: 42% of the 224 with a topic. The most common withdrawal problem is “Withdrawal delay” (53% of them). Of the withdrawal complaints with a known outcome, 94% were resolved.

Does Rolletto Casino resolve player complaints?

88% of the 223 complaints about Rolletto Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Rolletto Casino is 467th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Rolletto Casino?

Praised most: “Games”, “Deposits & payment methods” and “Bonuses”. Criticised most: “Withdrawals”, “Customer support” and “Website & app”. 53% of the rated reviews give four or five stars, and 38% give one or two.

How many complaints has Rolletto Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 17 complaints about Rolletto Casino. That is 29% fewer than in the 12 months before, when there were 24.

Where do Rolletto Casino’s players come from?

The countries named most often in complaints and reviews about Rolletto Casino are United Kingdom (47%), Germany (8.8%) and Brazil (3.1%).