igamingcpo.com

Casino profile

Jet Casino in Germany

Player complaints and reviews about Jet Casino, plus its operator (Royal Partners), licences and welcome offers.

jet.casino
jet.casino
Capture of the Jet Casino website

Profile

Website
jet.casino
Established
2020
Operator
Royal Partnersaffiliate programme
Company
Galaktika N.V.
Licences
Languages
  • English
  • French
  • Russian
  • Finnish
  • Ukrainian
  • Spanish
  • Portuguese
  • German
  • Turkish
Currencies
  • Euros
  • US dollars
  • Russian rubles
  • Ukrainian hryvnias
  • Kazakhstani tenges
  • Canadian dollars
  • Brazilian reals
  • Indian rupees
  • Norwegian kroner
  • Polish zlotys
  • Turkish Lira
  • New Zealand dollars
  • Australian dollars
  • Chilean pesos
  • South African Rand
  • Peruvian nuevos soles
  • Mexican pesos
  • Azerbaijani manats Show more

About

On the Jet Casino site for Germany, we found 12 promotions. In Germany, Jet Casino accepts 6 payment methods, among them Apple Pay, Flexepin, Google Pay and Mastercard.

Jet Casino belongs to the Royal Partners affiliate programme. The site launched in 2020. It holds a licence from Curacao Gaming Control Board. The interface is available in 9 languages, including English, French, Russian, Finnish. 18 account currencies are listed, including Euros, US dollars, Russian rubles, Ukrainian hryvnias. We list 18 welcome offers.

Licensee

The company that holds the Curaçao licence for Jet Casino, as the licence register names it.

Legal name
Galaktika N.V.
Curaçao licence reference
OGL/2024/169/0146
Registration number (Curaçao Chamber of Commerce)
140803

Markets

This brand is listed in 19 markets. Pick one to see what it offers there.

Welcome bonuses

18 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

12 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Payment methods

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Currency not stated on the page

  • Apple Pay

    E-wallet

    –

  • Flexepin

    Voucher

    –

  • Google Pay

    E-wallet

    –

  • Mastercard

    Card

    –

  • UnionPay

    Other

    –

  • Visa

    Card

    –

Player complaints and reviews in Germany

54 records

54 of the 898 records about Jet Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

20

95% resolved, of those with a known outcome

Total reviews

34

Across all review sites

Player rating

2.71 / 5

34 ratings by these players

Share of all records

6%

of 898 about Jet Casino

What players in Germany say about Jet Casino

Players in Germany have filed 20 complaints and written 34 reviews about Jet Casino. That is 6% of the 898 records about it from every market. Complaints make up 37% of their records, against 26% across all markets. Their reviews rate it 2.71 out of 5 on average (34 ratings), against 3.89 across all markets. 53% of their rated reviews give one or two stars; across all markets the share is 22%.

The most common problem in their complaints is “Withdrawal delay”: 35% of 20 complaints with a labelled problem (38% across all markets). Compared with all markets, players here raise “Winnings voided” more often: 15% of their labelled complaints against 2.8%. 95% of their 20 complaints with a known outcome were resolved, against 80% across all markets. In the last 12 months: 4 complaints and 1 review.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Jet Casino in Germany, or compare the market with another one.

What the assistant can do
Germany and all markets
FigureGermanyAll markets
Complaints among all records37%26%
Resolved, of complaints with a known outcome95%80%
Average review rating, out of 52.713.89
Reviews rated 1–2 stars53%22%
Withdrawal delay, of labelled complaints35%38%
Winnings voided, of labelled complaints15%2.8%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay35%7
  • Deposit not credited25%5
  • Winnings voided15%3
  • Account blocked5%1
  • Deposit refund5%1
  • Game malfunction5%1
  • Withdrawal refused5%1
  • Other problems5%1
Share of the 20 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal55%11
  • Deposit30%6
  • Account5%1
  • Other5%1
  • Technical5%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved95%19
  • Unresolved5%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars32%11
  • 4 stars12%4
  • 3 stars2.9%1
  • 1 star53%18
Share of 34 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals39%13
  • Games33%11
  • Customer support30%10
  • Bonuses18%6
  • KYC / verification15%5
  • Deposits & payment methods12%4
Share of the 33 reviews that name at least one aspect.reviews

Criticised

  • Fairness & RTP24%8
  • Deposits & payment methods18%6
  • Trust & licence18%6
  • Games12%4
  • Customer support12%4
  • Bonuses9.1%3
Share of the 33 reviews that name at least one aspect.reviews

Block 08

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20264–1–
20251–2–
20241–3–
20232–11–
202211100%17–
20211–0–

A dash means too little data for that year.

Block 09

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru2017–
Trustpilot–17–

Block 10

Latest complaints and reviews

The newest records about Jet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Account blocked

    Resolved

    Germany · Casino Guru

  • Complaint

    Winnings voided

    Resolved

    Germany · Casino Guru

  • Review

    5.0 of 5 stars

    Germany · Casino Guru

  • Review

    5.0 of 5 stars

    Germany · Trustpilot

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Jet Casino in Germany

Which payment methods does Jet Casino accept in Germany?

The Jet Casino cashier for Germany lists 6 payment methods: Apple Pay, Flexepin, Google Pay, Mastercard, UnionPay, Visa.

What bonuses and promotions does Jet Casino run in Germany?

We read 12 live offers for Germany on the Jet Casino site itself.

How many complaints and reviews about Jet Casino come from players in Germany?

54 of the 898 complaints and reviews about Jet Casino come from players in Germany. Across all its markets, 225 complaints have a known outcome, and 80% of them were resolved.

Who owns Jet Casino?

Jet Casino is operated by Galaktika N.V. and runs under the Royal Partners affiliate programme.

Screenshots

2 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with Jet Casino, and ones players rate about the same.