igamingcpo.com
All casinos

Casino profile

CrazePlay Casinoin New Zealand

Player reviews and complaints from independent sites, alongside the facts we have recorded about CrazePlay Casino and its operator (Craze Affiliates).

crazeplay.com
crazeplay.com
Capture of the CrazePlay Casino website

Profile

Website
crazeplay.com
Established
2019
Operator
Craze Affiliatesaffiliate programme
Company
Gammix Limited Casinos
Licences
Languages
  • English
  • Norwegian
  • German
  • Finnish
  • French
  • Spanish
Currencies
  • Euros
  • Norwegian kroner
  • US dollars
  • New Zealand dollars
  • Canadian dollars
  • Indian rupees
  • Mexican pesos
  • Brazilian reals
  • Chilean pesos

About

CrazePlay Casino is an online casino operating under the Craze Affiliates affiliate programme. The site launched in 2019. It holds a licence from Malta Gaming Authority. The interface is available in 6 languages, among them English, Norwegian, German, Finnish. Accounts can be held in 9 currencies — Euros, Norwegian kroner, US dollars, New Zealand dollars. Our database holds 3 welcome offers.

What we collected for the New Zealand market on CrazePlay Casino: 3 loyalty tiers.

Markets

This brand is listed in 13 markets. Pick one to see what it offers there.

Welcome bonuses

3 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Loyalty programme

3 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

  1. 1

    HIGHER LIMITS & FAST TRACKED WITHDRAWALS

    It goes without saying, from the first day of your VIP membership, you will automatically earn higher withdrawal limits and benefit from fast-tracked payment processing. We also know that no player is alike that's why we don’t set standards but deal with our VIP Players on a case by case basis.

  2. 2

    PERSONAL ACCOUNT MANAGER

    From fast withdrawals to increased limits your VIP Manager will always be there for you. You will enjoy a direct line with management which will evaluate any request you might have and solve any potential issues in a timely manner. Your VIP Manager is there for your convenience and above all an exclusive service you earned thanks to your loyalty to us.

  3. 3

    PERSONALISED REWARDS AND PROMOTIONS

    Why become a VIP if you get the same treatment as anyone else? Here at Craze Play a VIP gets better wagering requirements for all bonuses offered, a mega weekly cash back giving back to our players a staggering 20% back and of course free gifts and perks along the way.

Sign-up requirements

14 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mailrequired
  2. First namerequired
  3. Usernamerequired
  4. Last namerequired
  5. Passwordrequired
  6. Addressrequired
  7. Post coderequired
  8. Cityrequired
  9. CurrencyEUR · AUD · CAD · NZD … +2
  10. CountryAland Islands · Albania · Algeria · American Samoa … +8
  11. Other+00 · +1 · +1 · +7 … +8
  12. Phonerequired

Sign in

  1. E-mailrequired
  2. Passwordrequired

Player Intelligence

201 records

What players report about CrazePlay Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

72

86% resolved, of those with a known outcome

Total reviews

129

Across all review sites

Player rating

2.3 / 5

Trustpilot 1.6 · AskGamblers 3.0

GEO markets

16

Countries stated on 72% of records

AI-generated summary of player reviews

Customer support leans positive, though game selection feedback is fairly balanced. Payments appear to be a point of concern, with notably more negative than positive reviews.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20192020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal49%35
  • Bonus31%22
  • KYC / verification8.3%6
  • Deposit4.2%3
  • Account2.8%2
  • Responsible gambling2.8%2
  • Technical1.4%1
  • Other1.4%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved86%62
  • Unresolved14%10
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20192020202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20192020202120222023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.