igamingcpo.com

Casino profile

Bankonbet Casino

Player complaints and reviews about Bankonbet Casino, plus its operator (WOW Partners), licences and welcome offers.

bankonbet.com
bankonbet.com
Capture of the Bankonbet Casino website

Profile

Website
bankonbet.com
Established
2022
Operator
WOW Partnersaffiliate programme
Company
IGplay
Licences
Languages
  • English
  • French
  • German
  • Finnish
  • Portuguese
  • Turkish
  • Spanish
  • Polish
  • Greek
  • Norwegian
  • Italian
Currencies
  • Euros
  • US dollars
  • Hungarian forints
  • Norwegian kroner
  • Polish zlotys
  • New Zealand dollars
  • Canadian dollars
  • Brazilian reals
  • Czech Republic korunas
  • Australian dollars
  • Chilean pesos
  • Peruvian nuevos soles
  • Swiss francs
  • Thai baht
  • Singapore dollars
  • Malaysian ringgits
  • Japanese yen Show more

About

Bankonbet Casino belongs to the WOW Partners affiliate programme. The site launched in 2022. It holds licences from Anjouan Gaming Board, Estonian Tax and Customs Board. The interface is available in 11 languages, including English, French, German, Finnish. 17 account currencies are listed, including Euros, US dollars, Hungarian forints, Norwegian kroner. We list 8 welcome offers.

Bankonbet Casino is listed in 22 markets, among them Canada, Germany, France and Belgium. On the Bankonbet Casino site for Portugal, we found 5 tournaments. In Portugal, Bankonbet Casino accepts 10 payment methods, among them Playid, Pay by Card, Paysafecard and Revolut. Its crypto options cover 11 coins, including USDT, Bitcoin Cash, Bitcoin and Ethereum. The minimum deposit in € is 10, the maximum 5,000.

Markets

This brand is listed in 22 markets. Pick one to see what it offers there.

Welcome bonuses

8 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Payment methods

24 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

€

  • Playid

    Other

    10 – 2000

  • Pay by Card

    Card

    10 – 2000

  • Paysafecard

    Voucher

    10 – 1000

  • Revolut

    E-wallet

    10 – 5000

  • Bank Transfer

    Bank transfer

    10 – 5000

  • Rapid Transfer

    Bank transfer

    10 – 5000

  • Skrill

    E-wallet

    10 – 5000

  • Neteller

    E-wallet

    10 – 5000

  • MiFinity

    E-wallet

    10 – 2500

  • USDT

    Cryptocurrency

    10 – 5000

  • Bitcoin Cash

    Cryptocurrency

    10 – 5000

  • USDT

    Cryptocurrency

    10 – 5000

  • USDT

    Cryptocurrency

    10 – 5000

  • USDT

    Cryptocurrency

    10 – 5000

  • Bitcoin

    Cryptocurrency

    30 – 5000

  • Ethereum

    Cryptocurrency

    10 – 5000

  • Litecoin

    Cryptocurrency

    10 – 5000

  • Tron

    Cryptocurrency

    10 – 5000

  • USDC

    Cryptocurrency

    10 – 5000

  • BNB

    Cryptocurrency

    10 – 5000

  • Dogecoin

    Cryptocurrency

    10 – 5000

  • Solana

    Cryptocurrency

    10 – 5000

  • USDC

    Cryptocurrency

    10 – 5000

  • Cardano

    Cryptocurrency

    10 – 5000

Cashier read on August 11, 2026

Player Intelligence

547 records

What players report about Bankonbet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

181

96% resolved, of those with a known outcome

Total reviews

366

Across all review sites

Player rating

2.3 / 5

Trustpilot 2.0 · AskGamblers 2.6

GEO markets

32

Countries stated on 89% of records

Bankonbet Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Bankonbet Casino, the way Player Intelligence PRO computes it.

Since 2022, players have posted 181 complaints and 366 reviews about Bankonbet Casino on 4 sites. In the 12 months to November 4, 2026, they filed 43 complaints and posted 93 reviews. That is 19% fewer complaints than in the 12 months before (53). Reviews are down 39% on the 12 months before (153). The average review rating fell from 2.34 to 2.17 out of 5 year on year. Of the complaints with a known outcome, 88% were resolved in the last 12 months, against 96% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 55% of the 177 complaints with a labelled problem. Next come “Withdrawal refused” (9%) and “Self-exclusion” (7.3%). Complaints about “Withdrawal” make up 65% of those with a topic, against 29% across all brands.

Of the 179 complaints with a known outcome, 96% were resolved, against 59% across all brands. That puts Bankonbet Casino 149th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 95%.

Reviewers give Bankonbet Casino 2.14 out of 5 on average over 354 rated reviews, against 3.44 across all brands. 28% of the ratings are four or five stars, and 68% are one or two. The review sites’ own scores average 2.3 out of 5 across 2 sites. By that score, Bankonbet Casino ranks 3,372nd of 4,286 rated casinos. Reviewers most often praise “Customer support” (59 reviews), “Withdrawals” (33 reviews) and “Website & app” (26 reviews). The most common criticism concerns “Withdrawals” (180 reviews), “Customer support” (121 reviews) and “Trust & licence” (69 reviews).

The countries players state most often are Italy (28%), France (14%) and Germany (11%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Bankonbet Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Few areas receive strong praise, though games show a slightly positive edge. Payments and customer support, however, generate significant negative feedback regarding speed and helpfulness.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay55%98
  • Withdrawal refused9%16
  • Self-exclusion7.3%13
  • Account closed6.8%12
  • Documents rejected or requested again5.6%10
  • Account not closed on request4%7
  • Verification delay3.4%6
  • Account blocked2.8%5
  • Other problems5.6%10
Share of the 177 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal65%117
  • Account14%25
  • KYC / verification8.8%16
  • Responsible gambling7.2%13
  • Other1.7%3
  • Payments & refunds1.7%3
  • Bonus1.1%2
  • Deposit1.1%2
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved94%171
  • Unresolved4.4%8
  • Closed without an outcome0.6%1
  • Open0.6%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Bankonbet Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Bankonbet Casino against the market
MeasureBankonbet CasinoAll brands
Complaints resolved96%59%
Average review rating2.143.44
Complaints per 100 reviews49.526.4
Share of “Withdrawal” complaints65%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars21%76
  • 4 stars6.2%22
  • 3 stars4%14
  • 2 stars2.3%8
  • 1 star66%234
Share of 354 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support17%59
  • Withdrawals9.6%33
  • Website & app7.5%26
  • Games5.2%18
  • Sportsbook4.3%15
  • Bonuses4.1%14
Share of the 345 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals52%180
  • Customer support35%121
  • Trust & licence20%69
  • Bonuses14%50
  • Account12%40
  • KYC / verification8.1%28
Share of the 345 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Italy28%137
  • France14%66
  • Germany11%55
  • Spain9.2%45
  • Canada7.6%37
  • Norway3.5%17
  • Greece2.7%13
  • Austria2.3%11
  • Peru2.3%11
  • Finland1.8%9
  • Other countries18%86
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20263887%752.0
20257196%1602.34
202445100%662.37
202323100%601.51
20222–5–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–3382.0 / 5
Casino Guru13522–
AskGamblers4462.6 / 5
CasinoReviews2––

Block 13

Latest complaints and reviews

The newest records about Bankonbet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Review

    1.0 of 5 stars

    France · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Austria · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Brazil · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Austria · Casino Guru

7 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Bankonbet Casino

Who owns Bankonbet Casino?

Bankonbet Casino is operated by IGplay and runs under the WOW Partners affiliate programme.

Is Bankonbet Casino licensed?

Yes. Bankonbet Casino holds 2 licences: Anjouan Gaming Board, Estonian Tax and Customs Board.

When was Bankonbet Casino founded?

Bankonbet Casino launched in 2022.

Which currencies does Bankonbet Casino accept?

Currencies listed for Bankonbet Casino: Euros, US dollars, Hungarian forints, Norwegian kroner, Polish zlotys, New Zealand dollars, Canadian dollars, Brazilian reals and 9 more. Its site is available in 11 languages: English, French, German, Finnish and 7 more.

What welcome bonuses does Bankonbet Casino offer?

8 welcome offers are listed for Bankonbet Casino. The first on the list is “100% up to €500 + 200 Bonus Spins + 1 Bonus Crab at Bankonbet Casino”, with a 35× wagering requirement.

Which countries is Bankonbet Casino available in?

Bankonbet Casino is listed in 22 markets: Australia, Austria, Belgium, Brazil, Canada, Chile, Czechia, Finland and 14 more.

Which payment methods does Bankonbet Casino accept in Portugal?

The Bankonbet Casino cashier for Portugal lists 10 payment methods: Playid, Pay by Card, Paysafecard, Revolut, Bank Transfer, Rapid Transfer and 4 more. For crypto, it takes 11 coins: USDT, Bitcoin Cash, Bitcoin, Ethereum and 7 more.

What are the deposit limits at Bankonbet Casino in Portugal?

Deposits in € run from 10 to 5,000 per transaction. The lowest minimum, 10 €, is via Playid. The highest maximum, 5,000 €, is via Revolut.

Does Bankonbet Casino run tournaments in Portugal?

Yes. The Bankonbet Casino site for Portugal lists 5 tournaments.

What do players say about Bankonbet Casino?

Players have filed 181 complaints and written 366 reviews about Bankonbet Casino. Players rate Bankonbet Casino 2.3 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Bankonbet Casino?

“Withdrawal delay” – 55% of the 177 complaints about Bankonbet Casino with a labelled problem. Followed by “Withdrawal refused” (9%) and “Self-exclusion” (7.3%).

Do players report withdrawal problems at Bankonbet Casino?

Withdrawals are the topic of 117 complaints about Bankonbet Casino: 65% of the 181 with a topic. The most common withdrawal problem is “Withdrawal delay” (84% of them). Of the withdrawal complaints with a known outcome, 95% were resolved.

Does Bankonbet Casino resolve player complaints?

96% of the 179 complaints about Bankonbet Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Bankonbet Casino is 149th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Bankonbet Casino?

Praised most: “Customer support”, “Withdrawals” and “Website & app”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 28% of the rated reviews give four or five stars, and 68% give one or two.

How many complaints has Bankonbet Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 43 complaints about Bankonbet Casino. That is 19% fewer than in the 12 months before, when there were 53.

Where do Bankonbet Casino’s players come from?

The countries named most often in complaints and reviews about Bankonbet Casino are Italy (28%), France (14%) and Germany (11%).

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with Bankonbet Casino, and ones players rate about the same.