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Casino profile

Nitro Casino

Player complaints and reviews about Nitro Casino, plus its operator (PressEnter Partners), licences and welcome offers.

nitrocasino.com
nitrocasino.com
Capture of the Nitro Casino website

Profile

Website
nitrocasino.com
Established
2020
Operator
PressEnter Partnersaffiliate programme
Company
BP Group Limited
Licences
Languages
  • English
  • Finnish
  • Norwegian
  • French
  • Polish
  • Spanish
Currencies
  • Euros
  • US dollars
  • Canadian dollars
  • New Zealand dollars
  • Norwegian kroner
  • Polish zlotys

About

Nitro Casino belongs to the PressEnter Partners affiliate programme. The site launched in 2020. It holds a licence from Malta Gaming Authority. The interface is available in 6 languages, including English, Finnish, Norwegian, French. 6 account currencies are listed, including Euros, US dollars, Canadian dollars, New Zealand dollars. We list 7 welcome offers.

Nitro Casino is listed in 9 markets, among them Canada, France, Belgium and Spain. On the Nitro Casino site for Poland, we found 5 promotions and a loyalty programme with 3 tiers. In Poland, Nitro Casino accepts 3 payment methods: Mastercard, MuchBetter and Visa.

Markets

This brand is listed in 9 markets. Pick one to see what it offers there.

Welcome bonuses

7 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Menedżer osobistych kont VIP​​

    Menedżer kont VIP zostanie przydzielony i będzie odpowiedzialny za zapewnianie najwyższego poziomu usług przez całą dobę.

  2. 2

    Spersonalizowane oferty​​

    Oferujemy wyjątkowe, dostosowane do Ciebie promocje i bonusy. Będziesz na bieżąco otrzymywać informacje o przyszłych ekscytujących wydarzeniach.​

  3. 3

    Szybsze wypłaty​​

    Zapewniamy Ci maksymalny komfort poprzez system do szybkich i priorytetowych wypłat oraz możliwość zgłaszania zapytań o płatności za pośrednictwem Twojego menedżera konta VIP.​

Payment methods

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Currency not stated on the page

  • Mastercard

    Card

    –

  • MuchBetter

    E-wallet

    –

  • Visa

    Card

    –

Player Intelligence

70 records

What players report about Nitro Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

29

69% resolved, of those with a known outcome

Total reviews

41

Across all review sites

Player rating

2.3 / 5

AskGamblers 2.8 · Trustpilot 1.8

GEO markets

17

Countries stated on 64% of records

Nitro Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Nitro Casino, the way Player Intelligence PRO computes it.

Since 2020, players have posted 29 complaints and 41 reviews about Nitro Casino on 5 sites. In the 12 months to November 4, 2026, they filed 4 complaints and posted 2 reviews.

The problem players report most often is “Account blocked”: 22% of the 27 complaints with a labelled problem. Next come “Bonus winnings confiscated” (15%) and “Withdrawal delay” (15%). Complaints about “Withdrawal” make up 34% of those with a topic, against 29% across all brands.

Of the 29 complaints with a known outcome, 69% were resolved, against 59% across all brands. That puts Nitro Casino 1,198th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 70%.

Reviewers give Nitro Casino 2.38 out of 5 on average over 41 rated reviews, against 3.44 across all brands. 27% of the ratings are four or five stars, and 56% are one or two. The review sites’ own scores average 2.3 out of 5 across 2 sites. By that score, Nitro Casino ranks 3,372nd of 4,286 rated casinos. Reviewers most often praise “Games” (14 reviews), “Website & app” (10 reviews) and “Bonuses” (9 reviews). The most common criticism concerns “Withdrawals” (17 reviews), “Bonuses” (8 reviews) and “KYC / verification” (7 reviews).

The countries players state most often are Finland (33%), Canada (11%) and Norway (11%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Nitro Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Account blocked22%6
  • Bonus winnings confiscated15%4
  • Withdrawal delay15%4
  • Self-exclusion11%3
  • Account closed7.4%2
  • Withdrawal refused7.4%2
  • Winnings voided7.4%2
  • Verification delay3.7%1
  • Other problems11%3
Share of the 27 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal34%10
  • Account28%8
  • Bonus14%4
  • Responsible gambling10%3
  • KYC / verification3.4%1
  • Payments & refunds3.4%1
  • Customer support3.4%1
  • Technical3.4%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved69%20
  • Unresolved31%9
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Nitro Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Nitro Casino against the market
MeasureNitro CasinoAll brands
Complaints resolved69%59%
Average review rating2.383.44
Complaints per 100 reviews70.726.4
Share of “Withdrawal” complaints34%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars22%9
  • 4 stars4.9%2
  • 3 stars17%7
  • 2 stars9.8%4
  • 1 star46%19
Share of 41 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games37%14
  • Website & app26%10
  • Bonuses24%9
  • Customer support24%9
  • Deposits & payment methods18%7
  • Withdrawals18%7
Share of the 38 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals45%17
  • Bonuses21%8
  • KYC / verification18%7
  • Fairness & RTP13%5
  • Trust & licence13%5
  • Deposits & payment methods11%4
Share of the 38 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Finland33%15
  • Canada11%5
  • Norway11%5
  • Poland11%5
  • Sweden6.7%3
  • Albania2.2%1
  • Austria2.2%1
  • United Kingdom2.2%1
  • Greece2.2%1
  • Hungary2.2%1
  • Other countries16%7
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20263–2–
20254–2–
20241–4–
20231283%5–
20222–10–
20212–5–
20204–13–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru216–
AskGamblers5192.8 / 5
Trustpilot–161.8 / 5
CasinoReviews2––
LCB1––

Block 13

Latest complaints and reviews

The newest records about Nitro Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Complaint

    Bonus winnings confiscated

    Unresolved

    Canada · Casino Guru

  • Review

    2.0 of 5 stars

    Finland · Casino Guru

  • Complaint

    Winnings voided

    Resolved

    Finland · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Ireland · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, Trustpilot.

Questions about Nitro Casino

Who owns Nitro Casino?

Nitro Casino is operated by BP Group Limited and runs under the PressEnter Partners affiliate programme.

Is Nitro Casino licensed?

Yes. Nitro Casino holds a licence from Malta Gaming Authority.

When was Nitro Casino founded?

Nitro Casino launched in 2020.

Which currencies does Nitro Casino accept?

Currencies listed for Nitro Casino: Euros, US dollars, Canadian dollars, New Zealand dollars, Norwegian kroner, Polish zlotys. Its site is available in 6 languages: English, Finnish, Norwegian, French and 2 more.

What welcome bonuses does Nitro Casino offer?

7 welcome offers are listed for Nitro Casino. The first on the list is “500% up to 500 NZD at Nitro Casino”, with a 20× wagering requirement.

Which countries is Nitro Casino available in?

Nitro Casino is listed in 9 markets: Austria, Belgium, Canada, Finland, France, New Zealand, Norway, Poland and 1 more.

Which payment methods does Nitro Casino accept in Poland?

The Nitro Casino cashier for Poland lists 3 payment methods: Mastercard, MuchBetter, Visa.

What bonuses and promotions does Nitro Casino run in Poland?

We read 5 live offers for Poland on the Nitro Casino site itself.

Does Nitro Casino have a loyalty programme in Poland?

Yes. Its loyalty programme for Poland has 3 tiers.

What do players say about Nitro Casino?

Players have filed 29 complaints and written 41 reviews about Nitro Casino. Players rate Nitro Casino 2.3 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Nitro Casino?

“Account blocked” – 22% of the 27 complaints about Nitro Casino with a labelled problem. Followed by “Bonus winnings confiscated” (15%) and “Withdrawal delay” (15%).

Do players report withdrawal problems at Nitro Casino?

Withdrawals are the topic of 10 complaints about Nitro Casino: 34% of the 29 with a topic. The most common withdrawal problem is “Withdrawal delay” (40% of them). Of the withdrawal complaints with a known outcome, 70% were resolved.

Does Nitro Casino resolve player complaints?

69% of the 29 complaints about Nitro Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Nitro Casino is 1,198th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Nitro Casino?

Praised most: “Games”, “Website & app” and “Bonuses”. Criticised most: “Withdrawals”, “Bonuses” and “KYC / verification”. 27% of the rated reviews give four or five stars, and 56% give one or two.

How many complaints has Nitro Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 4 complaints about Nitro Casino.

Where do Nitro Casino’s players come from?

The countries named most often in complaints and reviews about Nitro Casino are Finland (33%), Canada (11%) and Norway (11%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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Casinos that share a market, a licence or an operator with Nitro Casino, and ones players rate about the same.