100% up to €1000 + 200 Bonus Spins, 1st Deposit Bonus at CrazePlay Casino
- Bonus
- 100%
- Max bonus
- €1000
- Free spins
- 200
- Min deposit
- €20
- Wagering
- 40x(d+b)
Wagering applies to deposit plus bonus.
Casino profile
CrazePlay Casino in Germany
Player complaints and reviews about CrazePlay Casino, plus its operator (Craze Affiliates), licences and welcome offers.
crazeplay.com
Profile
- Website
- crazeplay.com
- Established
- 2019
- Operator
- Craze Affiliatesaffiliate programme
- Company
- Gammix Limited Casinos
- Licences
- Languages
- English
- Norwegian
- German
- Finnish
- French
- Spanish
- Currencies
- Euros
- Norwegian kroner
- US dollars
- New Zealand dollars
- Canadian dollars
- Indian rupees
- Mexican pesos
- Brazilian reals
- Chilean pesos
About
On the CrazePlay Casino site for Germany, we found a loyalty programme with 3 tiers.
CrazePlay Casino belongs to the Craze Affiliates affiliate programme. The site launched in 2019. It holds a licence from Malta Gaming Authority. The interface is available in 6 languages, including English, Norwegian, German, Finnish. 9 account currencies are listed, including Euros, Norwegian kroner, US dollars, New Zealand dollars. We list 3 welcome offers.
Markets
This brand is listed in 12 markets. Pick one to see what it offers there.
Welcome bonuses
3 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
100% up to €1000 + 50 Bonus Spins, 3rd Deposit Bonus at CrazePlay Casino
- Bonus
- 100%
- Max bonus
- €1000
- Free spins
- 50
- Min deposit
- €20
- Wagering
- 40x(d+b)
Wagering applies to deposit plus bonus.
100% up to €500, 2nd Deposit Bonus at CrazePlay Casino
- Bonus
- 100%
- Max bonus
- €500
- Min deposit
- €20
- Wagering
- 40x(d+b)
Wagering applies to deposit plus bonus.
Loyalty programme
3 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
- 1
HÖHERE LIMITS UND SCHNELLERE ABHEBUNGEN
Es versteht sich von selbst, dass Sie ab dem ersten Tag Ihrer VIP-Mitgliedschaft automatisch höhere Auszahlungslimits erhalten und von einer schnellen Zahlungsabwicklung profitieren. Wir wissen auch, dass jeder Spieler individuell anders ist, deshalb setzen wir keine Standards, sondern gehen von Fall zu Fall unterschiedlich mit unseren VIP-Spielern um.
- 2
PERSONALISIERTE PRÄMIEN UND AKTIONEN
Warum sollte man VIP werden, wenn man dann genauso behandelt wird wie alle anderen? Hier bei Craze Play erhält man als VIP bessere Wettanforderungen für alle angebotenen Boni, eine wöchentliche Mega-Rückzahlung, die unseren Spielern erstaunliche 20 % zurückgibt, und ganz nebenbei natürlich kostenlose Geschenke und Vergünstigungen.
- 3
PERSÖNLICHER ACCOUNT MANAGER
Von schnellen Abhebungen bis hin zu erhöhten Limits ist Ihr VIP-Manager immer für Sie da. Sie haben einen direkten Draht zur Geschäftsleitung, die jede mögliche Anfrage Ihrerseits beurteilt und alle etwaigen Probleme zeitnah löst. Ihr VIP-Manager ist für Sie da und vor allem steht Ihnen ein exklusiver Service zur Verfügung, den Sie sich dank Ihrer Treue zu uns verdient haben.
Player complaints and reviews in Germany
86 records
86 of the 201 records about CrazePlay Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.
Total complaints
36
86% resolved, of those with a known outcome
Total reviews
50
Across all review sites
Player rating
1.98 / 5
50 ratings by these players
Share of all records
43%
of 201 about CrazePlay Casino
What players in Germany say about CrazePlay Casino
Players in Germany have filed 36 complaints and written 50 reviews about CrazePlay Casino. That is 43% of the 201 records about it from every market. Complaints make up 42% of their records, against 36% across all markets. Their reviews rate it 1.98 out of 5 on average (50 ratings), against 2.18 across all markets. 76% of their rated reviews give one or two stars; across all markets the share is 66%.
The most common problem in their complaints is “Bonus winnings confiscated”: 31% of 36 complaints with a labelled problem (24% across all markets). 86% of their 36 complaints with a known outcome were resolved, against 86% across all markets. In the last 12 months: 3 complaints and 3 reviews.
A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.
Ask the AI analyst about CrazePlay Casino in Germany, or compare the market with another one.
| Figure | Germany | All markets |
|---|---|---|
| Complaints among all records | 42% | 36% |
| Resolved, of complaints with a known outcome | 86% | 86% |
| Average review rating, out of 5 | 1.98 | 2.18 |
| Reviews rated 1–2 stars | 76% | 66% |
| Bonus winnings confiscated, of labelled complaints | 31% | 24% |
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
9
20192020202120222023202420252026
| Period | Value |
|---|---|
| 2019 | 1 |
| 2020 | 9 |
| 2021 | 6 |
| 2022 | 8 |
| 2023 | 3 |
| 2024 | 2 |
| 2025 | 4 |
| 2026 | 3 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Bonus winnings confiscated31%11
- Withdrawal delay28%10
- Wagering terms5.6%2
- Withdrawal limits5.6%2
- Withdrawal refused5.6%2
- Account closed2.8%1
- Deposit not credited2.8%1
- Deposit refund2.8%1
- Other problems17%6
Block 03
Complaint categories
- Withdrawal42%15
- Bonus36%13
- Deposit5.6%2
- KYC / verification5.6%2
- Account2.8%1
- Other2.8%1
- Responsible gambling2.8%1
- Technical2.8%1
Block 04
Complaint status
- Resolved86%31
- Unresolved14%5
Block 05
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
22
20192020202120222023202420252026
| Period | Value |
|---|---|
| 2019 | 1 |
| 2020 | 3 |
| 2021 | 7 |
| 2022 | 22 |
| 2023 | 11 |
| 2024 | 0 |
| 2025 | 3 |
| 2026 | 3 |
Block 06
Review stars
How the rated reviews split by star.
- 5 stars20%10
- 4 stars4%2
- 2 stars6%3
- 1 star70%35
Block 07
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games21%10
- Withdrawals15%7
- KYC / verification13%6
- Website & app8.5%4
- Customer support8.5%4
- Bonuses6.4%3
Criticised
- Withdrawals49%23
- Bonuses38%18
- Customer support21%10
- Fairness & RTP17%8
- Trust & licence15%7
- KYC / verification13%6
Block 08
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
1
2023
| Period | Value |
|---|---|
| 2023 | 1 |
Block 09
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 3 | – | 3 | – |
| 2025 | 4 | – | 3 | – |
| 2024 | 2 | – | 0 | – |
| 2023 | 3 | – | 11 | – |
| 2022 | 8 | – | 22 | 2.23 |
| 2021 | 6 | – | 7 | – |
| 2020 | 9 | – | 3 | – |
| 2019 | 1 | – | 1 | – |
A dash means too little data for that year.
Block 10
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Casino Guru | 36 | 9 | – |
| Trustpilot | – | 41 | – |
Block 11
Latest complaints and reviews
The newest records about CrazePlay Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
Germany · Trustpilot
- Complaint
Withdrawal delay
ResolvedGermany · Casino Guru
- Complaint
Withdrawal refused
UnresolvedGermany · Casino Guru
- Review
1.0 of 5 stars
Germany · Trustpilot
- Complaint
Winnings voided
ResolvedGermany · Casino Guru
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataQuestions about CrazePlay Casino in Germany
Does CrazePlay Casino have a loyalty programme in Germany?
Yes. Its loyalty programme for Germany has 3 tiers.
How many complaints and reviews about CrazePlay Casino come from players in Germany?
86 of the 201 complaints and reviews about CrazePlay Casino come from players in Germany. Across all its markets, 72 complaints have a known outcome, and 86% of them were resolved.
Who owns CrazePlay Casino?
CrazePlay Casino is operated by Gammix Limited Casinos and runs under the Craze Affiliates affiliate programme.
Is CrazePlay Casino licensed?
Yes. CrazePlay Casino holds a licence from Malta Gaming Authority.
Screenshots
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
Similar casinos
Casinos that share a market, a licence or an operator with CrazePlay Casino, and ones players rate about the same.
Other casinos in Germany
Other casinos licensed by Malta Gaming Authority
Other brands of Craze Affiliates
Rated alike by players
Casinos whose player rating is closest to that of CrazePlay Casino.
