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CrazePlay Casinoin Germany

Player reviews and complaints from independent sites, alongside the facts we have recorded about CrazePlay Casino and its operator (Craze Affiliates).

crazeplay.com
crazeplay.com
Capture of the CrazePlay Casino website

Profile

Website
crazeplay.com
Established
2019
Operator
Craze Affiliatesaffiliate programme
Company
Gammix Limited Casinos
Licences
Languages
  • English
  • Norwegian
  • German
  • Finnish
  • French
  • Spanish
Currencies
  • Euros
  • Norwegian kroner
  • US dollars
  • New Zealand dollars
  • Canadian dollars
  • Indian rupees
  • Mexican pesos
  • Brazilian reals
  • Chilean pesos

About

CrazePlay Casino is an online casino operating under the Craze Affiliates affiliate programme. The site launched in 2019. It holds a licence from Malta Gaming Authority. The interface is available in 6 languages, among them English, Norwegian, German, Finnish. Accounts can be held in 9 currencies — Euros, Norwegian kroner, US dollars, New Zealand dollars. Our database holds 3 welcome offers.

What we collected for the Germany market on CrazePlay Casino: 3 loyalty tiers.

Markets

This brand is listed in 13 markets. Pick one to see what it offers there.

Welcome bonuses

3 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Loyalty programme

3 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

  1. 1

    HÖHERE LIMITS UND SCHNELLERE ABHEBUNGEN

    Es versteht sich von selbst, dass Sie ab dem ersten Tag Ihrer VIP-Mitgliedschaft automatisch höhere Auszahlungslimits erhalten und von einer schnellen Zahlungsabwicklung profitieren. Wir wissen auch, dass jeder Spieler individuell anders ist, deshalb setzen wir keine Standards, sondern gehen von Fall zu Fall unterschiedlich mit unseren VIP-Spielern um.

  2. 2

    PERSONALISIERTE PRÄMIEN UND AKTIONEN

    Warum sollte man VIP werden, wenn man dann genauso behandelt wird wie alle anderen? Hier bei Craze Play erhält man als VIP bessere Wettanforderungen für alle angebotenen Boni, eine wöchentliche Mega-Rückzahlung, die unseren Spielern erstaunliche 20 % zurückgibt, und ganz nebenbei natürlich kostenlose Geschenke und Vergünstigungen.

  3. 3

    PERSÖNLICHER ACCOUNT MANAGER

    Von schnellen Abhebungen bis hin zu erhöhten Limits ist Ihr VIP-Manager immer für Sie da. Sie haben einen direkten Draht zur Geschäftsleitung, die jede mögliche Anfrage Ihrerseits beurteilt und alle etwaigen Probleme zeitnah löst. Ihr VIP-Manager ist für Sie da und vor allem steht Ihnen ein exklusiver Service zur Verfügung, den Sie sich dank Ihrer Treue zu uns verdient haben.

Player Intelligence

201 records

What players report about CrazePlay Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

72

86% resolved, of those with a known outcome

Total reviews

129

Across all review sites

Player rating

2.3 / 5

Trustpilot 1.6 · AskGamblers 3.0

GEO markets

16

Countries stated on 72% of records

AI-generated summary of player reviews

Customer support leans positive, though game selection feedback is fairly balanced. Payments appear to be a point of concern, with notably more negative than positive reviews.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20192020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal49%35
  • Bonus31%22
  • KYC / verification8.3%6
  • Deposit4.2%3
  • Account2.8%2
  • Responsible gambling2.8%2
  • Technical1.4%1
  • Other1.4%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved86%62
  • Unresolved14%10
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20192020202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20192020202120222023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.