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CoinCasino in Germany

Player complaints and reviews about CoinCasino, plus its operator (Coin Partners), licences and welcome offers.

coincasino.com
Capture of the CoinCasino website

About

On the CoinCasino site for Germany, we found 2 promotions and a loyalty programme with 7 tiers.

CoinCasino belongs to the Coin Partners affiliate programme. The site launched in 2024. It holds licences from Anjouan Gaming Board, Curacao Gaming Control Board. The interface is available in 13 languages, including English, German, Russian, Portuguese. 17 account currencies are listed, including Euros, US dollars, New Zealand dollars, Norwegian kroner. We list one welcome offer.

Markets

This brand is listed in 15 markets. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

2 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

7 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Allgemeine Geschäftsbedingungen

    Die Qualifikation für VIP-Stufen basiert ausschließlich auf dem gesamten Wettvolumen innerhalb von CoinCasino.com.
    Cashback-Prozentsätze und Bonuswerte steigen mit jeder VIP-Stufe progressiv an.
    Ihr Cashback wird auf Grundlage des Hausvorteils der von Ihnen gespielten Spiele berechnet. Sie erhalten einen Teil Ihres Spieleinsatzes über einen bestimmten Zeitraum zurück, der Ihnen als echter Wert ausgezahlt wird.
    Cashback wird ausschließlich auf Grundlage Ihrer Casino-Einsätze berechnet.
    Boni, Cashback und Belohnungen unterliegen der Überprüfung und können nach Ermessen von CoinCasino.com angepasst werden.
    Personalisierte VIP-Boni sind nicht übertragbar und werden nach Ermessen des VIP-Hosts gewährt.
    CoinCasino.com behält sich das Recht vor, das VIP-Programm jederzeit zu ändern, auszusetzen oder zu beenden.
    Im Falle von Abweichungen zwischen der englischen Fassung dieser Bedingungen und einer übersetzten Fassung hat die englische Fassung Vorrang.
    CoinCasino kann Ihre VIP-Stufe jederzeit auf Grundlage Ihrer Spielaktivität ändern. Ihr VIP-Manager hat das volle Ermessen, alle Änderungen der VIP-Stufe zu entscheiden. Bei unzureichender Kontoaktivität können Sie den Zugang zu Ihrem VIP-Manager verlieren, was sich auf Ihre persönlichen Boni auswirkt. Sie werden informiert, wenn sich Ihre Stufe ändert.
    Nicht alle Spieltypen tragen gleichermaßen zu den Umsatzbedingungen bei:
    Slots: 100%
    Live Game Shows: 50%
    Roulette: 5%
    Live-Spiele: 15%
    Alle anderen Spiele: 20%
    Alle Würfel- und Arcade-Spiele: 0%
    Es gelten unsere allgemeinen Bonus-Geschäftsbedingungen.

  2. 2

    Are personalised VIP bonuses automatic?

    These offers are not automatic. They are created at the discretion of your VIP manager, who takes into account your recent engagement and play style. The more consistent and active your play, the more rewarding your offers are likely to become over time.

  3. 3

    Beinhaltet das VIP-Programm auch reale Belohnungen?

    Ja! Von exklusiven Events und Geschenken bis zu persönlichen Boni – unsere höchsten Stufen bieten mehr als Online-Belohnungen.

  4. 4

    How are personalised VIP bonuses calculated?

    Personalised VIP bonuses are tailored individually based on several factors, including your current VIP level, activity, deposit, withdrawals, and previously received bonuses.

  5. 5

    Kann ich meinen VIP-Status von einem anderen Casino übertragen?

    Ja, fülle das VIP-Match-Formular aus – unser VIP-Team meldet sich bei dir.

  6. 6

    Wie funktioniert Cashback?

    Cashback wird auf Basis deiner Nettoverluste berechnet (Umsatz – Gewinne – Boni).

  7. 7

    Wie werde ich für personalisierte VIP-Boni berechtigt?

    Dein VIP-Host erstellt personalisierte Boni für dich.

Player complaints and reviews in Germany

23 records

23 of the 320 records about CoinCasino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

5

80% resolved, of those with a known outcome

Total reviews

18

Across all review sites

Player rating

1.39 / 5

18 ratings by these players

Share of all records

7.2%

of 320 about CoinCasino

What players in Germany say about CoinCasino

Players in Germany have filed 5 complaints and written 18 reviews about CoinCasino. That is 7.2% of the 320 records about it from every market. Complaints make up 22% of their records, against 21% across all markets. Their reviews rate it 1.39 out of 5 on average (18 ratings), against 1.83 across all markets. 89% of their rated reviews give one or two stars; across all markets the share is 78%.

The most common problem in their complaints is “Account closed”: 40% of 5 complaints with a labelled problem (28% across all markets). 80% of their 5 complaints with a known outcome were resolved, against 75% across all markets. In the last 12 months: 4 complaints and 10 reviews.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about CoinCasino in Germany, or compare the market with another one.

Germany and all markets
FigureGermanyAll markets
Complaints among all records22%21%
Resolved, of complaints with a known outcome80%75%
Average review rating, out of 51.391.83
Reviews rated 1–2 stars89%78%
Account closed, of labelled complaints40%28%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint categories

  • Account40%2
  • Withdrawal40%2
  • Technical20%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved80%4
  • Unresolved20%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 05

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20264–9–
20251–9–

A dash means too little data for that year.

Block 06

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–18–
Casino Guru5––

Block 07

Latest complaints and reviews

The newest records about CoinCasino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Round voided

    Resolved

    Germany · Casino Guru

  • Complaint

    Account closed

    Unresolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about CoinCasino in Germany

What bonuses and promotions does CoinCasino run in Germany?

We read 2 live offers for Germany on the CoinCasino site itself.

Does CoinCasino have a loyalty programme in Germany?

Yes. Its loyalty programme for Germany has 7 tiers.

How many complaints and reviews about CoinCasino come from players in Germany?

23 of the 320 complaints and reviews about CoinCasino come from players in Germany. Across all its markets, 64 complaints have a known outcome, and 75% of them were resolved.

Who owns CoinCasino?

CoinCasino is operated by MIBS N.V. Casinos and runs under the Coin Partners affiliate programme.