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Spin Million Casino

Player complaints and reviews about Spin Million Casino, plus its operator (Spins Partners), licences and welcome offers.

spinmillion.com
Capture of the Spin Million Casino website

About

Spin Million Casino belongs to the Spins Partners affiliate programme. The site launched in 2019. It holds a licence from Curacao Gaming Control Board. The interface is available in 5 languages, including English, Russian, Polish, German. 5 account currencies are listed, including Euros, US dollars, Canadian dollars, Australian dollars. We list 3 welcome offers.

Spin Million Casino is listed in 6 markets, among them Canada, Germany, France and Belgium. On the Spin Million Casino site for United Kingdom, we found 5 promotions.

Markets

This brand is listed in 6 markets. Pick one to see what it offers there.

Welcome bonuses

3 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

107 records

What players report about Spin Million Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

82

63% resolved, of those with a known outcome

Total reviews

25

Across all review sites

Player rating

2.72 / 5

casino.ru 4.7 · Trustpilot 2.8 · AskGamblers 0.65

GEO markets

12

Countries stated on 80% of records

Spin Million Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Spin Million Casino, the way Player Intelligence PRO computes it.

Since 2019, players have posted 82 complaints and 25 reviews about Spin Million Casino on 6 sites. In the 12 months to November 4, 2026, they filed 6 complaints and posted 5 reviews.

The problem players report most often is “Withdrawal delay”: 30% of the 80 complaints with a labelled problem. Next come “Bonus winnings confiscated” (24%) and “Verification delay” (13%). Complaints about “Withdrawal” make up 43% of those with a topic, against 29% across all brands.

Of the 82 complaints with a known outcome, 63% were resolved, against 59% across all brands. That puts Spin Million Casino 1,346th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 71%.

Reviewers give Spin Million Casino 1.93 out of 5 on average over 21 rated reviews, against 3.44 across all brands. 24% of the ratings are four or five stars, and 71% are one or two. The review sites’ own scores average 2.72 out of 5 across 3 sites. By that score, Spin Million Casino ranks 2,905th of 4,286 rated casinos. The most common criticism concerns “Bonuses” (8 reviews), “Trust & licence” (8 reviews) and “Withdrawals” (8 reviews).

The countries players state most often are Italy (43%), United Kingdom (15%) and Canada (14%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Spin Million Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay30%24
  • Bonus winnings confiscated24%19
  • Verification delay13%10
  • Withdrawal refused7.5%6
  • Winnings voided6.3%5
  • Wagering terms3.8%3
  • Documents rejected or requested again3.8%3
  • Account blocked2.5%2
  • Other problems10%8
Share of the 80 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal43%35
  • Bonus28%23
  • KYC / verification16%13
  • Account6.2%5
  • Responsible gambling2.5%2
  • Other1.2%1
  • Payments & refunds1.2%1
  • Customer support1.2%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved63%52
  • Unresolved37%30
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Spin Million Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Spin Million Casino against the market
MeasureSpin Million CasinoAll brands
Complaints resolved63%59%
Average review rating1.933.44
Complaints per 100 reviews32826.4
Share of “Withdrawal” complaints43%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars9.5%2
  • 4 stars14%3
  • 3 stars4.8%1
  • 2 stars9.5%2
  • 1 star62%13
Share of 21 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Bonuses14%3
  • Website & app14%3
  • Games9.5%2
  • Customer support9.5%2
  • Deposits & payment methods4.8%1
  • Withdrawals4.8%1
Share of the 21 reviews that name at least one aspect.reviews

Criticised

  • Bonuses38%8
  • Trust & licence38%8
  • Withdrawals38%8
  • Account14%3
  • Games14%3
  • KYC / verification9.5%2
Share of the 21 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Italy43%37
  • United Kingdom15%13
  • Canada14%12
  • Germany13%11
  • France4.7%4
  • Austria2.3%2
  • Latvia2.3%2
  • Sweden2.3%2
  • Iceland1.2%1
  • Lithuania1.2%1
  • Other countries1.2%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20265–5–
20258–1–
20227–3–
20212273%2–
20203770%12–
20193–2–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru773–
casino.ru–124.7 / 5
AskGamblers240.65 / 5
Trustpilot–62.8 / 5
latestcasinobonuses.bet2––
CasinoReviews1––

Block 13

Latest complaints and reviews

The newest records about Spin Million Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    France · Trustpilot

  • Review

    1.0 of 5 stars

    France · Trustpilot

  • Complaint

    Account not closed on request

    Unresolved

    United Kingdom · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    United Kingdom · Casino Guru

  • Complaint

    Winnings voided

    Unresolved

    United Kingdom · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from casino.ru, Trustpilot, AskGamblers.

Questions about Spin Million Casino

Who owns Spin Million Casino?

Spin Million Casino is operated by Digi Markets N.V. and runs under the Spins Partners affiliate programme.

Is Spin Million Casino licensed?

Yes. Spin Million Casino holds a licence from Curacao Gaming Control Board.

When was Spin Million Casino founded?

Spin Million Casino launched in 2019.

Which currencies does Spin Million Casino accept?

Currencies listed for Spin Million Casino: Euros, US dollars, Canadian dollars, Australian dollars, Norwegian kroner. Its site is available in 5 languages: English, Russian, Polish, German and 1 more.

What welcome bonuses does Spin Million Casino offer?

3 welcome offers are listed for Spin Million Casino. The first on the list is “100% up to C$750 and 100 extra spins”, with a 35× wagering requirement.

Which countries is Spin Million Casino available in?

Spin Million Casino is listed in 6 markets: Australia, Belgium, Canada, France, Germany, Poland.

What bonuses and promotions does Spin Million Casino run in United Kingdom?

We read 5 live offers for United Kingdom on the Spin Million Casino site itself.

What do players say about Spin Million Casino?

Players have filed 82 complaints and written 25 reviews about Spin Million Casino. Players rate Spin Million Casino 2.72 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Spin Million Casino?

“Withdrawal delay” – 30% of the 80 complaints about Spin Million Casino with a labelled problem. Followed by “Bonus winnings confiscated” (24%) and “Verification delay” (13%).

Do players report withdrawal problems at Spin Million Casino?

Withdrawals are the topic of 35 complaints about Spin Million Casino: 43% of the 81 with a topic. The most common withdrawal problem is “Withdrawal delay” (69% of them). Of the withdrawal complaints with a known outcome, 71% were resolved.

Does Spin Million Casino resolve player complaints?

63% of the 82 complaints about Spin Million Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Spin Million Casino is 1,346th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Spin Million Casino?

Criticised most: “Bonuses”, “Trust & licence” and “Withdrawals”. 24% of the rated reviews give four or five stars, and 71% give one or two.

How many complaints has Spin Million Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 6 complaints about Spin Million Casino.

Where do Spin Million Casino’s players come from?

The countries named most often in complaints and reviews about Spin Million Casino are Italy (43%), United Kingdom (15%) and Canada (14%).