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CoinCasinoin France

Player reviews and complaints from independent sites, alongside the facts we have recorded about CoinCasino and its operator (Coin Partners).

coincasino.com
Capture of the CoinCasino website

About

CoinCasino is an online casino operating under the Coin Partners affiliate programme. The site launched in 2024. It holds licences from Anjouan Gaming Board, Curacao Gaming Control Board. The interface is available in 13 languages, among them English, German, Russian, Portuguese. Accounts can be held in 17 currencies — Euros, US dollars, New Zealand dollars, Norwegian kroner. Our database holds 1 welcome offer.

What we collected for the France market on CoinCasino: 8 live offers. 7 loyalty tiers.

Markets

This brand is listed in 15 markets. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Promotions

8 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Loyalty programme

7 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

  1. 1

    Are personalised VIP bonuses automatic?

    These offers are not automatic. They are created at the discretion of your VIP manager, who takes into account your recent engagement and play style. The more consistent and active your play, the more rewarding your offers are likely to become over time.

  2. 2

    Comment devenir éligible aux bonus VIP personnalisés ?

    Votre hôte VIP adaptera des bonus personnalisés pour vous.

  3. 3

    Comment fonctionne le cashback ?

    Le cashback est calculé sur vos pertes nettes = mises totales − gains − bonus.

  4. 4

    How are personalised VIP bonuses calculated?

    Personalised VIP bonuses are tailored individually based on several factors, including your current VIP level, activity, deposit, withdrawals, and previously received bonuses.

  5. 5

    Les avantages VIP incluent-ils des récompenses réelles ?

    Oui ! Des événements exclusifs et cadeaux aux bonus personnalisés – nos plus hauts niveaux vont au-delà des récompenses en ligne.

  6. 6

    Puis-je transférer mon statut VIP d’un autre casino ?

    Oui, remplis le formulaire VIP Match et notre équipe te contactera pour t’aider.

  7. 7

    Termes et conditions

    La qualification pour les niveaux VIP est basée uniquement sur le volume total de mises au sein de CoinCasino.com.
    Les pourcentages de cashback et les valeurs des bonus augmentent progressivement à chaque niveau VIP.
    Votre cashback est calculé à partir de l'avantage de la maison des jeux auxquels vous jouez. Vous recevrez une partie de votre jeu en retour au fil du temps, restituée sous forme de valeur réelle.
    Le cashback est calculé uniquement sur la base de vos mises au casino.
    Les bonus, le cashback et les récompenses sont soumis à vérification et peuvent être ajustés à la discrétion de CoinCasino.com.
    Les bonus VIP personnalisés sont non transférables et émis à la discrétion de l'hôte VIP.
    CoinCasino.com se réserve le droit de modifier, suspendre ou mettre fin au Programme VIP à tout moment.
    En cas de divergence entre la version anglaise des présentes Conditions et toute version traduite, la version anglaise prévaudra.
    CoinCasino peut modifier votre niveau VIP à tout moment en fonction de votre activité de jeu. Votre gestionnaire VIP a toute discrétion pour décider de tous les changements de niveau VIP. Vous pouvez perdre l'accès à votre gestionnaire VIP en cas d'activité insuffisante sur votre compte, ce qui affectera vos bonus personnels. Vous serez informé si votre niveau change.
    Tous les types de jeux ne contribuent pas de la même manière aux exigences de mise :
    Slots : 100%
    Live Game Shows : 50%
    Roulette : 5%
    Jeux en direct : 15%
    Tous les autres jeux : 20%
    Tous les jeux de dés et d'arcade : 0%
    Nos Conditions Générales de bonus s'appliquent.

Player Intelligence

303 records

What players report about CoinCasino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

66

75% resolved, of those with a known outcome

Total reviews

237

Across all review sites

Player rating

2.72 / 5

Trustpilot 1.8 · AskGamblers 1.65 · Tribuna 4.7

GEO markets

62

Countries stated on 88% of records

AI-generated summary of player reviews

Players appreciated the smooth and instant deposits, which made funding their accounts easy and hassle-free. They also found the casino to be a good training ground for patience, as the withdrawal process added an element of suspense.

Players were frustrated with the withdrawal process, describing it as slow and often blocked, leading to a feeling of never actually receiving their money. Many reported issues with the KYC process, citing repeated rejections and a lack of clear communication from the casino.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint categories

  • Withdrawal36%24
  • Account26%17
  • KYC / verification15%10
  • Responsible gambling11%7
  • Bonus4.5%3
  • Deposit3%2
  • Payments & refunds1.5%1
  • Other1.5%1
  • Technical1.5%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved70%46
  • Unresolved23%15
  • Open6.1%4
  • Closed without an outcome1.5%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20252026
Rating history

Player ratings from Trustpilot, AskGamblers, Tribuna.