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Casino profile

CoinCasinoin New Zealand

Player reviews and complaints from independent sites, alongside the facts we have recorded about CoinCasino and its operator (Coin Partners).

coincasino.com
coincasino.com
Capture of the CoinCasino website

Profile

Website
coincasino.com
Established
2024
Operator
Coin Partnersaffiliate programme
Company
MIBS N.V. Casinos
Licences
Languages
  • English
  • German
  • Russian
  • Portuguese
  • Italian
  • French
  • Spanish
  • Vietnamese
  • Romanian
  • Korean
  • Chinese
  • Thai
  • Japanese
Currencies
  • Euros
  • US dollars
  • New Zealand dollars
  • Norwegian kroner
  • Canadian dollars
  • Polish zlotys
  • Brazilian reals
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Dogecoin
  • ADA
  • Litecoin
  • TRON
  • USD Coin
  • Ripple

About

CoinCasino is an online casino operating under the Coin Partners affiliate programme. The site launched in 2024. It holds licences from Anjouan Gaming Board, Curacao Gaming Control Board. The interface is available in 13 languages, among them English, German, Russian, Portuguese. Accounts can be held in 17 currencies — Euros, US dollars, New Zealand dollars, Norwegian kroner. Our database holds 1 welcome offer.

What we collected for the New Zealand market on CoinCasino: 8 live offers. 7 loyalty tiers.

Markets

This brand is listed in 15 markets. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Promotions

8 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Loyalty programme

7 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

  1. 1

    Are personalised VIP bonuses automatic?

    These offers are not automatic. They are created at the discretion of your VIP manager, who takes into account your recent engagement and play style. The more consistent and active your play, the more rewarding your offers are likely to become over time.

  2. 2

    Can I transfer my VIP status from another casino?

    Yes, fill out the VIP Match form and our VIP Host team will reach out to help with your transfer.

  3. 3

    Do VIP perks include real-world rewards?

    Yes! From exclusive events and gifts to personalised bonuses, our top tiers go beyond online rewards.

  4. 4

    How are personalised VIP bonuses calculated?

    Personalised VIP bonuses are tailored individually based on several factors, including your current VIP level, activity, deposit, withdrawals, and previously received bonuses.

  5. 5

    How do I become eligible for personalised VIP bonuses?

    Your VIP host will tailor personalised bonuses for you.

  6. 6

    How does the cashback work?

    You will receive a percentage of the house edge back as real value, allowing you to earn a portion of your gameplay over time.

  7. 7

    Terms & Conditions

    Qualification for VIP Cashback tiers is based solely on total wagering volume within CoinCasino.com.
    Cashback percentages and bonus values increase progressively with each VIP tier.
    Your cashback is calculated from the house edge of the games you play. You will receive a portion of your gameplay back over time, returned to you as real value.
    Cashback is calculated based off of your casino bets only.
    Bonuses, cashback, and rewards are subject to verification and may be adjusted at CoinCasino.com’s discretion.
    Personalised VIP bonuses are non-transferable and issued at the discretion of the VIP host.
    CoinCasino.com reserves the right to modify, suspend, or terminate the VIP Program at any time.
    In the event of any discrepancy between the English version of these Terms and any translated version, the English version shall prevail.
    CoinCasino can change your VIP level at any time based on your play. The VIP Team has full discretion to decide all VIP level changes. You may lose access to your VIP manager without sufficient account activity, which will affect your personal bonuses. You will be told if your level changes.
    Not all game types contribute the same to the wagering requirements:
    Slots: 100%
    Live Game Shows: 50%
    Roulette: 5%
    Live Games: 15%
    All Other Games: 20%
    All Dice and Arcade Games: 0%
    Our general bonus Terms & Conditions apply.

Sign-up requirements

5 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mail
  2. Username
  3. Password

Sign in

  1. E-mail
  2. Password

Player Intelligence

303 records

What players report about CoinCasino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

66

75% resolved, of those with a known outcome

Total reviews

237

Across all review sites

Player rating

2.72 / 5

Trustpilot 1.8 · AskGamblers 1.65 · Tribuna 4.7

GEO markets

62

Countries stated on 88% of records

AI-generated summary of player reviews

Players appreciated the smooth and instant deposits, which made funding their accounts easy and hassle-free. They also found the casino to be a good training ground for patience, as the withdrawal process added an element of suspense.

Players were frustrated with the withdrawal process, describing it as slow and often blocked, leading to a feeling of never actually receiving their money. Many reported issues with the KYC process, citing repeated rejections and a lack of clear communication from the casino.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint categories

  • Withdrawal36%24
  • Account26%17
  • KYC / verification15%10
  • Responsible gambling11%7
  • Bonus4.5%3
  • Deposit3%2
  • Payments & refunds1.5%1
  • Other1.5%1
  • Technical1.5%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved70%46
  • Unresolved23%15
  • Open6.1%4
  • Closed without an outcome1.5%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20252026
Rating history

Player ratings from Trustpilot, AskGamblers, Tribuna.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.