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Casino profile

Casino Heroes

Player reviews and complaints from independent sites, alongside the facts we have recorded about Casino Heroes and its operator (Hero Partners).

casinoheroes.com
casinoheroes.com
Capture of the Casino Heroes website

Profile

Website
casinoheroes.com
Established
2014
Operator
Hero Partnersaffiliate programme
Company
Deep Dive Tech B.V.
Licences
Languages
  • Finnish
  • English
Currencies
  • Euros
  • Bitcoin
  • Ethereum
  • Ripple
  • Litecoin

About

Casino Heroes is an online casino operating under the Hero Partners affiliate programme. The site launched in 2014. It holds a licence from Curacao Gaming Control Board. The interface is available in 2 languages, among them Finnish, English. Accounts can be held in 5 currencies — Euros, Bitcoin, Ethereum, Ripple. Our database holds 2 welcome offers.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Welcome bonuses

2 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Player Intelligence

125 records

What players report about Casino Heroes on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

30

53% resolved, of those with a known outcome

Total reviews

95

Across all review sites

Player rating

3.03 / 5

AskGamblers 3.55 · Trustpilot 2.5

GEO markets

17

Countries stated on 30% of records

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
200920112013201520172019202120232026
Complaints count

Block 02

Complaint categories

  • Withdrawal20%6
  • Account17%5
  • Deposit13%4
  • Responsible gambling13%4
  • Bonus10%3
  • Payments & refunds6.7%2
  • Technical6.7%2
  • KYC / verification6.7%2
  • Other3.3%1
  • Customer support3.3%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved53%16
  • Unresolved47%14
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
201420152016201720182019202020212022202320242025
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
201420152016201720182019202020212022202320242025
Rating history

Player ratings from AskGamblers, Trustpilot.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.