100% up to 1,000 kr and 20 extra spins
- Bonus
- 100%
- Max bonus
- 1,000 kr
- Free spins
- 20
- Min deposit
- 100 kr
- Wagering
- 35x bonus + deposit
- Max bet
- 50 kr
Wagering applies to deposit plus bonus.
Casino profile
Bethard Casino
Player complaints and reviews about Bethard Casino, plus its operator (Turbo Vegas Affiliates), licences and welcome offers.
bethard.com
Profile
- Website
- bethard.com
- Established
- 2014
- Operator
- Turbo Vegas Affiliatesaffiliate programme
- Company
- Prozone Ltd
- Languages
- English
- Finnish
- Norwegian
- Swedish
- Currencies
- Swedish kronor
- Euros
- Norwegian kroner
About
Bethard Casino belongs to the Turbo Vegas Affiliates affiliate programme. The site launched in 2014. It holds licences from Malta Gaming Authority, Swedish Gambling Authority. The interface is available in 4 languages: English, Finnish, Norwegian, Swedish. 3 account currencies are listed: Swedish kronor, Euros, Norwegian kroner. We list 2 welcome offers.
Bethard Casino is listed in 3 markets: Finland, Norway and Sweden.
Markets
This brand is listed in 3 markets. Pick one to see what it offers there.
Welcome bonuses
2 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
100% up to 1,250 kr
- Bonus
- 100%
- Max bonus
- 1,250 kr
- Min deposit
- 100 kr
- Wagering
- 20x deposit
Wagering applies to the deposit.
Player Intelligence
189 records
What players report about Bethard Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
34
85% resolved, of those with a known outcome
Total reviews
155
Across all review sites
Player rating
1.3 / 5
Trustpilot 1.3
GEO markets
21
Countries stated on 88% of records
Bethard Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Bethard Casino, the way Player Intelligence PRO computes it.
Since 2015, players have posted 34 complaints and 155 reviews about Bethard Casino on 4 sites. In the 12 months to November 4, 2026, they filed 2 complaints and posted 26 reviews. Reviews are up 24% on the 12 months before (21). The average review rating rose from 1.0 to 1.31 out of 5 year on year.
The problem players report most often is “Withdrawal delay”: 39% of the 31 complaints with a labelled problem. Next come “Deposit not credited” (9.7%) and “Documents rejected or requested again” (9.7%). Complaints about “Withdrawal” make up 47% of those with a topic, against 29% across all brands.
Of the 34 complaints with a known outcome, 85% were resolved, against 59% across all brands. That puts Bethard Casino 600th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 94%.
Reviewers give Bethard Casino 1.43 out of 5 on average over 155 rated reviews, against 3.44 across all brands. 10% of the ratings are four or five stars, and 88% are one or two. The review sites’ own scores average 1.3 out of 5 on one site. By that score, Bethard Casino ranks 4,133rd of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (15 reviews), “Customer support” (7 reviews) and “Games” (5 reviews). The most common criticism concerns “Trust & licence” (49 reviews), “Withdrawals” (44 reviews) and “Customer support” (29 reviews).
The countries players state most often are Sweden (32%), United Kingdom (14%) and Denmark (9%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Bethard Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
7
201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2015 | 1 |
| 2016 | 1 |
| 2017 | 1 |
| 2018 | 1 |
| 2019 | 6 |
| 2020 | 6 |
| 2021 | 3 |
| 2022 | 7 |
| 2023 | 2 |
| 2024 | 3 |
| 2025 | 2 |
| 2026 | 1 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay39%12
- Deposit not credited9.7%3
- Documents rejected or requested again9.7%3
- Self-exclusion9.7%3
- Withdrawal refused9.7%3
- Bonus winnings confiscated6.5%2
- Account blocked3.2%1
- Registration3.2%1
- Other problems9.7%3
Block 03
Complaint categories
- Withdrawal47%16
- KYC / verification12%4
- Responsible gambling12%4
- Deposit8.8%3
- Account5.9%2
- Bonus5.9%2
- Other5.9%2
- Payments & refunds2.9%1
Block 04
Complaint status
- Resolved85%29
- Unresolved15%5
Block 05
Bethard Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Bethard Casino | All brands |
|---|---|---|
| Complaints resolved | 85% | 59% |
| Average review rating | 1.43 | 3.44 |
| Complaints per 100 reviews | 21.9 | 26.4 |
| Share of “Withdrawal” complaints | 47% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
27
201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2018 | 7 |
| 2019 | 27 |
| 2020 | 20 |
| 2021 | 15 |
| 2022 | 19 |
| 2023 | 13 |
| 2024 | 9 |
| 2025 | 27 |
| 2026 | 18 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars8.4%13
- 4 stars1.9%3
- 3 stars1.3%2
- 2 stars0.6%1
- 1 star88%136
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Withdrawals11%15
- Customer support4.9%7
- Games3.5%5
- KYC / verification3.5%5
- Sportsbook3.5%5
- Bonuses1.4%2
Criticised
- Trust & licence35%49
- Withdrawals31%44
- Customer support20%29
- Bonuses20%28
- KYC / verification15%21
- Fairness & RTP11%16
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
1
1.85
1.4
1.47
1.84
1.31
1
1.15
1.22
201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2018 | 1 |
| 2019 | 1.85 |
| 2020 | 1.4 |
| 2021 | 1.47 |
| 2022 | 1.84 |
| 2023 | 1.31 |
| 2024 | 1 |
| 2025 | 1.15 |
| 2026 | 1.22 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Sweden32%53
- United Kingdom14%24
- Denmark9%15
- Ireland7.2%12
- Norway7.2%12
- Spain6%10
- Canada5.4%9
- Finland5.4%9
- Germany2.4%4
- Netherlands2.4%4
- Other countries9%15
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 1 | – | 18 | – |
| 2025 | 2 | – | 27 | 1.15 |
| 2024 | 3 | – | 9 | – |
| 2023 | 2 | – | 13 | – |
| 2022 | 7 | – | 19 | – |
| 2021 | 3 | – | 15 | – |
| 2020 | 6 | – | 20 | 1.4 |
| 2019 | 6 | – | 27 | 1.85 |
| 2018 | 1 | – | 7 | – |
| 2017 | 1 | – | 0 | – |
| 2016 | 1 | – | 0 | – |
| 2015 | 1 | – | 0 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 151 | 1.3 / 5 |
| AskGamblers | 24 | – | – |
| Casino Guru | 3 | 4 | – |
| CasinoReviews | 7 | – | – |
Block 13
Latest complaints and reviews
The newest records about Bethard Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
Sweden · Trustpilot
- Review
1.0 of 5 stars
Sweden · Trustpilot
- Complaint
Bonus winnings confiscated
UnresolvedSweden · Casino Guru
- Complaint
Self-exclusion
ResolvedFinland · Casino Guru
- Complaint
Gambling limits
Resolved
3 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot.
Questions about Bethard Casino
Who owns Bethard Casino?
Bethard Casino is operated by Prozone Ltd and runs under the Turbo Vegas Affiliates affiliate programme.
Is Bethard Casino licensed?
Yes. Bethard Casino holds 2 licences: Malta Gaming Authority, Swedish Gambling Authority.
When was Bethard Casino founded?
Bethard Casino launched in 2014.
Which currencies does Bethard Casino accept?
Currencies listed for Bethard Casino: Swedish kronor, Euros, Norwegian kroner. Its site is available in 4 languages: English, Finnish, Norwegian, Swedish.
What welcome bonuses does Bethard Casino offer?
2 welcome offers are listed for Bethard Casino. The first on the list is “100% up to 1,000 kr and 20 extra spins”, with a 35× wagering requirement.
Which countries is Bethard Casino available in?
Bethard Casino is listed in 3 markets: Finland, Norway, Sweden.
What do players say about Bethard Casino?
Players have filed 34 complaints and written 155 reviews about Bethard Casino. Players rate Bethard Casino 1.3 out of 5 on average on the 1 site that publishes a rating.
What do players complain about most at Bethard Casino?
“Withdrawal delay” – 39% of the 31 complaints about Bethard Casino with a labelled problem. Followed by “Deposit not credited” (9.7%) and “Documents rejected or requested again” (9.7%).
Do players report withdrawal problems at Bethard Casino?
Withdrawals are the topic of 16 complaints about Bethard Casino: 47% of the 34 with a topic. The most common withdrawal problem is “Withdrawal delay” (75% of them). Of the withdrawal complaints with a known outcome, 94% were resolved.
Does Bethard Casino resolve player complaints?
85% of the 34 complaints about Bethard Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Bethard Casino is 600th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Bethard Casino?
Praised most: “Withdrawals”, “Customer support” and “Games”. Criticised most: “Trust & licence”, “Withdrawals” and “Customer support”. 10% of the rated reviews give four or five stars, and 88% give one or two.
How many complaints has Bethard Casino received in the last 12 months?
In the 12 months to November 4, 2026, players filed 2 complaints about Bethard Casino.
Where do Bethard Casino’s players come from?
The countries named most often in complaints and reviews about Bethard Casino are Sweden (32%), United Kingdom (14%) and Denmark (9%).
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Casinos whose player rating is closest to that of Bethard Casino.
