Casino profile

Sun Vegas Casino

Player complaints and reviews about Sun Vegas Casino, plus its operator (Star Partner), licences and welcome offers.

sunvegas.co.uk

About

Sun Vegas Casino belongs to the Star Partner affiliate programme. It holds a licence from Malta Gaming Authority. The interface is available in 8 languages, including Dutch, English, German, Italian. 8 account currencies are listed, including Australian dollars, Canadian dollars, Euros, British pounds sterling.

Sun Vegas Casino is listed in 12 markets, among them Canada, Germany, France and Belgium.

Markets

This brand is listed in 12 markets. Pick one to see what it offers there.

Player Intelligence

109 records

What players report about Sun Vegas Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

50% resolved, of those with a known outcome

Total reviews

106

Across all review sites

Player rating

2.5 / 5

Trustpilot 1.6 · AskGamblers 3.4

GEO markets

Countries stated on 86% of records

Sun Vegas Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Sun Vegas Casino, the way Player Intelligence PRO computes it.

Since 2012, players have posted 3 complaints and 106 reviews about Sun Vegas Casino on 4 sites.

Reviewers give Sun Vegas Casino 1.66 out of 5 on average over 99 rated reviews, against 3.44 across all brands. 15% of the ratings are four or five stars, and 81% are one or two. The review sites’ own scores average 2.5 out of 5 across 2 sites. By that score, Sun Vegas Casino ranks 3,148th of 4,286 rated casinos. Reviewers most often praise “Games” (12 reviews), “Withdrawals” (9 reviews) and “Bonuses” (5 reviews). The most common criticism concerns “Fairness & RTP” (59 reviews), “Trust & licence” (16 reviews) and “Bonuses” (15 reviews).

The countries players state most often are United Kingdom (99%) and United States (1.1%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Sun Vegas Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

201320142015

Complaints count

Period	Value
2013	2
2014	0
2015	1

Block 02

Complaint categories

Withdrawal67%2
Account33%1

Share of complaints by category.complaints

Block 03

Complaint status

Open33%1
Resolved33%1
Unresolved33%1

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

2012201320142015201620172018201920202021202220232024

Reviews count

Period	Value
2012	1
2013	4
2014	5
2015	0
2016	0
2017	0
2018	0
2019	0
2020	9
2021	56
2022	30
2023	0
2024	1

Block 05

Review stars

How the rated reviews split by star.

5 stars13%13
4 stars2%2
3 stars4%4
2 stars1%1
1 star80%79

Share of 99 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

Games12%12
Withdrawals9.3%9
Bonuses5.2%5
Fairness & RTP5.2%5
Customer support4.1%4
KYC / verification2.1%2

Share of the 97 reviews that name at least one aspect.reviews

Criticised

Fairness & RTP61%59
Trust & licence16%16
Bonuses15%15
Account13%13
Customer support12%12
KYC / verification7.2%7

Share of the 97 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

3.83

1.39

1.59

1.53

20142015201620172018201920202021202220232024

Rating history

Period	Value
2014	3.83
2015	0
2016	0
2017	0
2018	0
2019	0
2020	1.39
2021	1.59
2022	1.53
2023	0
2024	5

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

United Kingdom99%93
United States1.1%1

Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2024	0	–	1	–
2022	0	–	30	1.53
2021	0	–	56	1.59
2020	0	–	9	–
2015	1	–	0	–
2014	0	–	5	–
2013	2	–	4	–
2012	0	–	1	–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
Trustpilot	–	94	1.6 / 5
AskGamblers	–	12	3.4 / 5
CasinoReviews	2	–	–
Casinomeister	1	–	–

Block 11

Latest complaints and reviews

The newest records about Sun Vegas Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewJun 6, 2022
1.0 of 5 stars
United Kingdom · Trustpilot
ReviewJun 3, 2022
1.0 of 5 stars
United Kingdom · Trustpilot
ComplaintJul 2, 2015
Account closed
Unresolved
CasinoReviews
ComplaintNov 25, 2013
Winnings voided
Resolved
CasinoReviews
ComplaintSep 12, 2013
Winnings voided
Open
Casinomeister

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from Trustpilot, AskGamblers.

Questions about Sun Vegas Casino

Who owns Sun Vegas Casino?

Sun Vegas Casino is operated by Vegas Partner Lounge and runs under the Star Partner affiliate programme.

Is Sun Vegas Casino licensed?

Yes. Sun Vegas Casino holds a licence from Malta Gaming Authority.

Which currencies does Sun Vegas Casino accept?

Currencies listed for Sun Vegas Casino: Australian dollars, Canadian dollars, Euros, British pounds sterling, Russian rubles, Swiss francs, Chilean pesos, US dollars. Its site is available in 8 languages: Dutch, English, German, Italian and 4 more.

Which countries is Sun Vegas Casino available in?

Sun Vegas Casino is listed in 12 markets: Australia, Belgium, Canada, Chile, France, Germany, Italy, Japan and 4 more.

What do players say about Sun Vegas Casino?

Players have filed 3 complaints and written 106 reviews about Sun Vegas Casino. Players rate Sun Vegas Casino 2.5 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about Sun Vegas Casino?

Praised most: “Games”, “Withdrawals” and “Bonuses”. Criticised most: “Fairness & RTP”, “Trust & licence” and “Bonuses”. 15% of the rated reviews give four or five stars, and 81% give one or two.