100% up to £20 at Play Million Casino
- Bonus
- 100%
- Max bonus
- £20
- Min deposit
- £10
- Wagering
- 10xb
- Max bet
- £5
Wagering applies to the bonus amount.
Casino profile
Play Million Casino
Player complaints and reviews about Play Million Casino, plus its operator (Play Million Partners), licences and welcome offers.
playmillion.com
Profile
- Website
- playmillion.com
- Established
- 2011
- Operator
- Play Million Partnersaffiliate programme
- Company
- SkillOnNet Ltd. Casinos
- Languages
- English
- French
- Croatian
- Polish
- German
- Romanian
- Italian
- Greek
- Serbian
- Russian
- Indonesian
- Slovak
- Slovenian
- Spanish
- Albanian
- Lithuanian
- Latvian
- Ukrainian
- Bulgarian
- Norwegian
- Arabic
- Malaysian
- Georgian Show more
- Currencies
- Australian dollars
- Canadian dollars
- Swiss francs
- Danish krone
- Euros
- British pounds sterling
- Norwegian kroner
- Russian rubles
- Swedish kronor
- US dollars
- South African Rand
About
Play Million Casino belongs to the Play Million Partners affiliate programme. The site launched in 2011. It holds licences from Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission. The interface is available in 23 languages, including English, French, Croatian, Polish. 11 account currencies are listed, including Australian dollars, Canadian dollars, Swiss francs, Danish krone. We list 2 welcome offers.
Play Million Casino is listed in 20 markets, among them Canada, Germany, France and Belgium. On the Play Million Casino site for Australia, we found a loyalty programme with 4 tiers.
Markets
This brand is listed in 20 markets. Pick one to see what it offers there.
Welcome bonuses
2 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
100% up to €100 + 25 Free Spins at Play Million Casino
- Bonus
- 100%
- Max bonus
- €100
- Min deposit
- €10
- Wagering
- 30x(d+b)
- Max bet
- €5
Wagering applies to deposit plus bonus.
Loyalty programme
4 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
- 1
Live Blackjack
Play Now
Live Blackjack - 2
Live Roulette
Play Now
Live Roulette - 3
Jacks Or Better
Play Now
Jacks Or Better - 4
Cleopatra's Secrets
Play Now
Cleopatra's Secrets
Player Intelligence
64 records
What players report about Play Million Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
27
40% resolved, of those with a known outcome
Total reviews
37
Across all review sites
Player rating
3.4 / 5
AskGamblers 3.4 · Trustpilot 3.4
GEO markets
10
Countries stated on 27% of records
Play Million Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Play Million Casino, the way Player Intelligence PRO computes it.
Since 2013, players have posted 27 complaints and 37 reviews about Play Million Casino on 6 sites. In the 12 months to November 4, 2026, they filed no complaints and posted no reviews.
The problem players report most often is “Withdrawal delay”: 33% of the 24 complaints with a labelled problem. Next come “Verification delay” (17%) and “Winnings voided” (13%). Complaints about “Withdrawal” make up 56% of those with a topic, against 29% across all brands.
Of the 25 complaints with a known outcome, 40% were resolved, against 59% across all brands. That puts Play Million Casino 1,724th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 47%.
Reviewers give Play Million Casino 3.02 out of 5 on average over 23 rated reviews, against 3.44 across all brands. 52% of the ratings are four or five stars, and 30% are one or two. The review sites’ own scores average 3.4 out of 5 across 2 sites. By that score, Play Million Casino ranks 1,737th of 4,286 rated casinos. Reviewers most often praise “Games” (20 reviews), “Bonuses” (19 reviews) and “Customer support” (12 reviews). The most common criticism concerns “Bonuses” (10 reviews), “Games” (7 reviews) and “Customer support” (7 reviews).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Play Million Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
6
2013201420152016201720182019202020212022202320242025
| Period | Value |
|---|---|
| 2013 | 1 |
| 2014 | 6 |
| 2015 | 4 |
| 2016 | 3 |
| 2017 | 2 |
| 2018 | 1 |
| 2019 | 0 |
| 2020 | 0 |
| 2021 | 0 |
| 2022 | 6 |
| 2023 | 1 |
| 2024 | 2 |
| 2025 | 1 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay33%8
- Verification delay17%4
- Winnings voided13%3
- Bonus winnings confiscated8.3%2
- Withdrawal refused8.3%2
- Bonus not credited4.2%1
- Missing funds4.2%1
- Game malfunction4.2%1
- Other problems8.3%2
Block 03
Complaint categories
- Withdrawal56%15
- Bonus15%4
- KYC / verification15%4
- Technical7.4%2
- Other3.7%1
- Payments & refunds3.7%1
Block 04
Complaint status
- Unresolved56%15
- Resolved37%10
- Status we do not recognise yet7.4%2
Block 05
Play Million Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Play Million Casino | All brands |
|---|---|---|
| Complaints resolved | 40% | 59% |
| Average review rating | 3.02 | 3.44 |
| Complaints per 100 reviews | 73 | 26.4 |
| Share of “Withdrawal” complaints | 56% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
11
20132014201520162017201820192020202120222023
| Period | Value |
|---|---|
| 2013 | 11 |
| 2014 | 6 |
| 2015 | 6 |
| 2016 | 1 |
| 2017 | 2 |
| 2018 | 1 |
| 2019 | 1 |
| 2020 | 3 |
| 2021 | 1 |
| 2022 | 1 |
| 2023 | 4 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars22%5
- 4 stars30%7
- 3 stars17%4
- 1 star30%7
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games57%20
- Bonuses54%19
- Customer support34%12
- Website & app20%7
- Deposits & payment methods11%4
- Trust & licence11%4
Criticised
- Bonuses29%10
- Games20%7
- Customer support20%7
- Withdrawals17%6
- Fairness & RTP14%5
- Website & app14%5
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
3.5
3.25
4
3.75
4
3
2.33
1
1
3
2014201520162017201820192020202120222023
| Period | Value |
|---|---|
| 2014 | 3.5 |
| 2015 | 3.25 |
| 2016 | 4 |
| 2017 | 3.75 |
| 2018 | 4 |
| 2019 | 3 |
| 2020 | 2.33 |
| 2021 | 1 |
| 2022 | 1 |
| 2023 | 3 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- United Kingdom24%4
- Germany18%3
- Finland18%3
- Canada12%2
- Iceland5.9%1
- Italy5.9%1
- New Zealand5.9%1
- Sweden5.9%1
- South Africa5.9%1
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2025 | 1 | – | 0 | – |
| 2024 | 2 | – | 0 | – |
| 2023 | 1 | – | 4 | – |
| 2022 | 6 | – | 1 | – |
| 2021 | 0 | – | 1 | – |
| 2020 | 0 | – | 3 | – |
| 2019 | 0 | – | 1 | – |
| 2018 | 1 | – | 1 | – |
| 2017 | 2 | – | 2 | – |
| 2016 | 3 | – | 1 | – |
| 2015 | 4 | – | 6 | – |
| 2014 | 6 | – | 6 | – |
| 2013 | 1 | – | 11 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| AskGamblers | 17 | 27 | 3.4 / 5 |
| Trustpilot | – | 8 | 3.4 / 5 |
| Casino Guru | 4 | 1 | – |
| Casinomeister | 4 | – | – |
| CasinoReviews | 2 | – | – |
| latestcasinobonuses.bet | – | 1 | – |
Block 13
Latest complaints and reviews
The newest records about Play Million Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Complaint
Game malfunction
Unresolved - Complaint
Verification delay
Resolved - Review
1.0 of 5 stars
Finland · Casino Guru
- Review
5.0 of 5 stars
Canada · Trustpilot
- Complaint
Other
UnresolvedGermany · Casino Guru
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from AskGamblers, Trustpilot.
Questions about Play Million Casino
Who owns Play Million Casino?
Play Million Casino is operated by SkillOnNet Ltd. Casinos and runs under the Play Million Partners affiliate programme.
Is Play Million Casino licensed?
Yes. Play Million Casino holds 3 licences: Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission.
When was Play Million Casino founded?
Play Million Casino launched in 2011.
Which currencies does Play Million Casino accept?
Currencies listed for Play Million Casino: Australian dollars, Canadian dollars, Swiss francs, Danish krone, Euros, British pounds sterling, Norwegian kroner, Russian rubles and 3 more. Its site is available in 23 languages: English, French, Croatian, Polish and 19 more.
What welcome bonuses does Play Million Casino offer?
2 welcome offers are listed for Play Million Casino. The first on the list is “100% up to £20 at Play Million Casino”, with a 10× wagering requirement.
Which countries is Play Million Casino available in?
Play Million Casino is listed in 20 markets: Australia, Belgium, Bulgaria, Canada, Croatia, France, Germany, Indonesia and 12 more.
Does Play Million Casino have a loyalty programme in Australia?
Yes. Its loyalty programme for Australia has 4 tiers.
What do players say about Play Million Casino?
Players have filed 27 complaints and written 37 reviews about Play Million Casino. Players rate Play Million Casino 3.4 out of 5 on average across the 2 sites that publish one.
What do players complain about most at Play Million Casino?
“Withdrawal delay” – 33% of the 24 complaints about Play Million Casino with a labelled problem. Followed by “Verification delay” (17%) and “Winnings voided” (13%).
Do players report withdrawal problems at Play Million Casino?
Withdrawals are the topic of 15 complaints about Play Million Casino: 56% of the 27 with a topic. The most common withdrawal problem is “Withdrawal delay” (53% of them). Of the withdrawal complaints with a known outcome, 47% were resolved.
Does Play Million Casino resolve player complaints?
40% of the 25 complaints about Play Million Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Play Million Casino is 1,724th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Play Million Casino?
Praised most: “Games”, “Bonuses” and “Customer support”. Criticised most: “Bonuses”, “Games” and “Customer support”. 52% of the rated reviews give four or five stars, and 30% give one or two.
How many complaints has Play Million Casino received in the last 12 months?
In the 12 months to November 4, 2026, players filed no complaints about Play Million Casino.
Screenshots
4 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
Similar casinos
Casinos that share a market, a licence or an operator with Play Million Casino, and ones players rate about the same.
Other casinos in United Arab Emirates
Casinos under the same licences
Other brands of Play Million Partners
Rated alike by players
Casinos whose player rating is closest to that of Play Million Casino.
