Casino profile

Planet Casino

Player complaints and reviews about Planet Casino, plus its operator (VIP Affiliate), licences and welcome offers.

About

Planet Casino belongs to the VIP Affiliate affiliate programme. The site launched in 2011. It holds a licence from Curacao Gaming Control Board. The interface is available in 3 languages: English, Italian, French. One account currency is listed: US dollars.

Planet Casino is listed in one market, United States.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Player Intelligence

15 records

What players report about Planet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

50% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

3.1 / 5

AskGamblers 3.1

GEO markets

No source states a country

Planet Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Planet Casino, the way Player Intelligence PRO computes it.

Since 2012, players have posted 8 complaints and 7 reviews about Planet Casino on 3 sites.

The review sites’ own scores average 3.1 out of 5 on one site. By that score, Planet Casino ranks 2,295th of 4,286 rated casinos.

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Planet Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

20122013201420152016201720182019

Complaints count

Period	Value
2012	3
2013	0
2014	0
2015	0
2016	0
2017	0
2018	1
2019	4

Block 02

Complaint categories

Withdrawal86%6
Customer support14%1

Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 03

Complaint status

Resolved38%3
Unresolved38%3
Open13%1
Status we do not recognise yet13%1

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

2012201320142015201620172018201920202021

Reviews count

Period	Value
2012	1
2013	1
2014	2
2015	1
2016	0
2017	0
2018	1
2019	0
2020	0
2021	1

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

3.25

0.5

4.5

20142015201620172018201920202021

Rating history

Period	Value
2014	3.25
2015	4
2016	0
2017	0
2018	0.5
2019	0
2020	0
2021	4.5

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2021	0	–	1	–
2019	4	–	0	–
2018	1	–	1	–
2015	0	–	1	–
2014	0	–	2	–
2013	0	–	1	–
2012	3	–	1	–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
AskGamblers	1	7	3.1 / 5
CasinoReviews	4	–	–
Casinomeister	3	–	–

Block 08

Latest complaints and reviews

The newest records about Planet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ComplaintJul 16, 2019
Withdrawal delay
Resolved
Canada · CasinoReviews
ComplaintJul 3, 2019
Support conduct
Resolved
CasinoReviews
ComplaintJun 16, 2019
Withdrawal limits
Resolved
CasinoReviews
ComplaintApr 15, 2019
Winnings voided
Unresolved
CasinoReviews
ComplaintAug 8, 2012
Not labelled yet
Unresolved
Casinomeister

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from AskGamblers.

Questions about Planet Casino

Who owns Planet Casino?

Planet Casino is operated by I-Services N.V. Casinos and runs under the VIP Affiliate affiliate programme.

Is Planet Casino licensed?

Yes. Planet Casino holds a licence from Curacao Gaming Control Board.

When was Planet Casino founded?

Planet Casino launched in 2011.

Which currencies does Planet Casino accept?

The one currency listed for Planet Casino is US dollars. Its site is available in 3 languages: English, Italian, French.

Which countries is Planet Casino available in?

Planet Casino is listed in 1 market: United States.

What do players say about Planet Casino?

Players have filed 8 complaints and written 7 reviews about Planet Casino. Players rate Planet Casino 3.1 out of 5 on average on the 1 site that publishes a rating.