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Casino profile

PalmSlots Casino

Player complaints and reviews about PalmSlots Casino, plus its operator (TrafficFlow Partners), licences and welcome offers.

palmslots.com
palmslots.com
Capture of the PalmSlots Casino website

Profile

Website
palmslots.com
Established
2022
Operator
TrafficFlow Partnersaffiliate programme
Company
Admiral Entertainment Limited
Licences
Languages
  • English
  • French
  • Italian
  • German
  • Finnish
  • Norwegian
  • Spanish
  • Arabic
  • Portuguese
  • Hungarian
Currencies
  • Australian dollars
  • Bahraini dinars
  • Brazilian reals
  • Canadian dollars
  • Chilean pesos
  • Czech Republic korunas
  • Danish krone
  • Euros
  • Hungarian forints
  • Kuwaiti dinars
  • Mexican pesos
  • New Zealand dollars
  • Norwegian kroner
  • Omani rials
  • Peruvian nuevos soles
  • Polish zlotys
  • Qatari rials
  • Saudi riyals
  • South African Rand
  • Swedish kronor
  • Swiss francs
  • US dollars
  • Uruguayan pesos
  • UAE dirhams
  • Bitcoin
  • Tether
  • Ethereum
  • Litecoin Show more

About

PalmSlots Casino belongs to the TrafficFlow Partners affiliate programme. The site launched in 2022. It holds a licence from Anjouan Gaming Board. The interface is available in 10 languages, including English, French, Italian, German. 28 account currencies are listed, including Australian dollars, Bahraini dinars, Brazilian reals, Canadian dollars. We list 8 welcome offers.

PalmSlots Casino is listed in 23 markets, among them Canada, Germany, France and Belgium.

Markets

This brand is listed in 23 markets. Pick one to see what it offers there.

Welcome bonuses

8 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

165 records

What players report about PalmSlots Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

101

92% resolved, of those with a known outcome

Total reviews

64

Across all review sites

Player rating

2.5 / 5

AskGamblers 2.5

GEO markets

24

Countries stated on 86% of records

PalmSlots Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about PalmSlots Casino, the way Player Intelligence PRO computes it.

Since 2022, players have posted 101 complaints and 64 reviews about PalmSlots Casino on 2 sites. In the 12 months to November 4, 2026, they filed 14 complaints and posted 2 reviews. That is 13% fewer complaints than in the 12 months before (16). Of the complaints with a known outcome, 86% were resolved in the last 12 months, against 81% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 36% of the 100 complaints with a labelled problem. Next come “Account not closed on request” (22%) and “Self-exclusion” (9%). Complaints about “Withdrawal” make up 41% of those with a topic, against 29% across all brands.

Of the 101 complaints with a known outcome, 92% were resolved, against 59% across all brands. That puts PalmSlots Casino 306th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 98%.

Reviewers give PalmSlots Casino 2.06 out of 5 on average over 64 rated reviews, against 3.44 across all brands. 27% of the ratings are four or five stars, and 67% are one or two. The review sites’ own scores average 2.5 out of 5 on one site. By that score, PalmSlots Casino ranks 3,148th of 4,286 rated casinos. Reviewers most often praise “Games” (17 reviews), “Customer support” (13 reviews) and “Withdrawals” (12 reviews). The most common criticism concerns “Customer support” (21 reviews), “Bonuses” (20 reviews) and “Withdrawals” (18 reviews).

The countries players state most often are Germany (41%), Canada (9.9%) and Austria (9.2%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about PalmSlots Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciated the modern design and well-organized layout of the site. The aesthetic elements, including colors, were also positively noted.

Players were disappointed with the lengthy withdrawal process and the limited communication about the status. This lack of transparency and efficiency in withdrawals significantly affected their overall experience.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay36%36
  • Account not closed on request22%22
  • Self-exclusion9%9
  • Bonus winnings confiscated5%5
  • Account blocked4%4
  • Withdrawal refused4%4
  • Deposit not credited3%3
  • Bonus not credited2%2
  • Other problems15%15
Share of the 100 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal41%41
  • Account27%27
  • Bonus9%9
  • Responsible gambling9%9
  • Deposit5%5
  • KYC / verification4%4
  • Other2%2
  • Technical2%2
  • Payments & refunds1%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved92%93
  • Unresolved7.9%8
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

PalmSlots Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

PalmSlots Casino against the market
MeasurePalmSlots CasinoAll brands
Complaints resolved92%59%
Average review rating2.063.44
Complaints per 100 reviews157.826.4
Share of “Withdrawal” complaints41%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars17%11
  • 4 stars9.4%6
  • 3 stars6.3%4
  • 2 stars3.1%2
  • 1 star64%41
Share of 64 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games27%17
  • Customer support21%13
  • Withdrawals19%12
  • Website & app13%8
  • Deposits & payment methods9.5%6
  • Bonuses6.3%4
Share of the 63 reviews that name at least one aspect.reviews

Criticised

  • Customer support33%21
  • Bonuses32%20
  • Withdrawals29%18
  • Fairness & RTP22%14
  • Trust & licence14%9
  • Deposits & payment methods11%7
Share of the 63 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany41%58
  • Canada9.9%14
  • Austria9.2%13
  • Spain5.6%8
  • Ireland4.2%6
  • Portugal3.5%5
  • Sweden3.5%5
  • Estonia2.8%4
  • Finland2.8%4
  • Slovenia2.8%4
  • Other countries15%21
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261385%2–
20251377%1–
20242997%6–
20233097%19–
20221694%221.5

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru9150–
AskGamblers10142.5 / 5

Block 13

Latest complaints and reviews

The newest records about PalmSlots Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Withdrawal delay

    Resolved

    Spain · AskGamblers

  • Complaint

    Game malfunction

    Resolved

    Germany · Casino Guru

  • Review

    1.0 of 5 stars

    Spain · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Spain · Casino Guru

  • Review

    1.0 of 5 stars

    Canada · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers.

Questions about PalmSlots Casino

Who owns PalmSlots Casino?

PalmSlots Casino is operated by Admiral Entertainment Limited and runs under the TrafficFlow Partners affiliate programme.

Is PalmSlots Casino licensed?

Yes. PalmSlots Casino holds a licence from Anjouan Gaming Board.

When was PalmSlots Casino founded?

PalmSlots Casino launched in 2022.

Which currencies does PalmSlots Casino accept?

Currencies listed for PalmSlots Casino: Australian dollars, Bahraini dinars, Brazilian reals, Canadian dollars, Chilean pesos, Czech Republic korunas, Danish krone, Euros and 20 more. Its site is available in 10 languages: English, French, Italian, German and 6 more.

What welcome bonuses does PalmSlots Casino offer?

8 welcome offers are listed for PalmSlots Casino. The first on the list is “100% up to €1000 + 100 Free Spins, 4th Deposit Bonus at PalmSlots Casino”, with a 35× wagering requirement.

Which countries is PalmSlots Casino available in?

PalmSlots Casino is listed in 23 markets: Australia, Bahrain, Belgium, Brazil, Canada, Chile, Czechia, Finland and 15 more.

What do players say about PalmSlots Casino?

Players have filed 101 complaints and written 64 reviews about PalmSlots Casino. Players rate PalmSlots Casino 2.5 out of 5 on average on the 1 site that publishes a rating.

What do players complain about most at PalmSlots Casino?

“Withdrawal delay” – 36% of the 100 complaints about PalmSlots Casino with a labelled problem. Followed by “Account not closed on request” (22%) and “Self-exclusion” (9%).

Do players report withdrawal problems at PalmSlots Casino?

Withdrawals are the topic of 41 complaints about PalmSlots Casino: 41% of the 100 with a topic. The most common withdrawal problem is “Withdrawal delay” (88% of them). Of the withdrawal complaints with a known outcome, 98% were resolved.

Does PalmSlots Casino resolve player complaints?

92% of the 101 complaints about PalmSlots Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, PalmSlots Casino is 306th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about PalmSlots Casino?

Praised most: “Games”, “Customer support” and “Withdrawals”. Criticised most: “Customer support”, “Bonuses” and “Withdrawals”. 27% of the rated reviews give four or five stars, and 67% give one or two.

How many complaints has PalmSlots Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 14 complaints about PalmSlots Casino. That is 13% fewer than in the 12 months before, when there were 16.

Where do PalmSlots Casino’s players come from?

The countries named most often in complaints and reviews about PalmSlots Casino are Germany (41%), Canada (9.9%) and Austria (9.2%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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