100% up to €/$50 + 100 Free Spins, 1st Deposit Welcome Bonus at King Casino
- Bonus
- 100%
- Max bonus
- €50
- Min deposit
- €20
- Wagering
- 35xb
Wagering applies to the bonus amount.
Casino profile
King Casino
Player complaints and reviews about King Casino, plus its operator (Bigwin Affiliates), licences and welcome offers.
kingcasino.com
Profile
- Website
- kingcasino.com
- Established
- 2019
- Operator
- Bigwin Affiliatesaffiliate programme
- Company
- Aspire Global International Ltd.
- Languages
- English
- Finnish
- Spanish
- Currencies
- Euros
- Canadian dollars
- Australian dollars
- British pounds sterling
- Norwegian kroner
- US dollars
- New Zealand dollars
- South African Rand
- Indian rupees
- Chilean pesos
- Peruvian nuevos soles
About
King Casino belongs to the Bigwin Affiliates affiliate programme. The site launched in 2019. It holds licences from Malta Gaming Authority, UK Gambling Commission. The interface is available in 3 languages: English, Finnish, Spanish. 11 account currencies are listed, including Euros, Canadian dollars, Australian dollars, British pounds sterling. We list 5 welcome offers.
King Casino is listed in 9 markets, among them Australia, Spain, United Kingdom and New Zealand.
Markets
This brand is listed in 9 markets. Pick one to see what it offers there.
Welcome bonuses
5 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
50% up to €/$150, 3rd Deposit Bonus at King Casino
- Bonus
- 50%
- Max bonus
- €150
- Min deposit
- €20
- Wagering
- 35xb
Wagering applies to the bonus amount.
25% up to €/$100, 2nd Deposit Bonus at King Casino
- Bonus
- 25%
- Max bonus
- €100
- Min deposit
- €20
- Wagering
- 35xb
Wagering applies to the bonus amount.
20 EXTRA SPINS on Big Bass Splash
- Free spins
- 20
- Min deposit
- £20
- Wagering
- 0x
- Max bet
- £3.99 or 14% of starting bonus value (Neteller: £2.49, Skrill: £2.49)
5 Extra Spins on Wednesdays at King Casino
- Free spins
- 5
Player Intelligence
474 records
What players report about King Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
15
64% resolved, of those with a known outcome
Total reviews
459
Across all review sites
Player rating
2.5 / 5
Trustpilot 1.8 · AskGamblers 3.2
GEO markets
23
Countries stated on 96% of records
King Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about King Casino, the way Player Intelligence PRO computes it.
Since 2011, players have posted 15 complaints and 459 reviews about King Casino on 6 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 60 reviews. Reviews are down 59% on the 12 months before (145). The average review rating fell from 1.75 to 1.22 out of 5 year on year.
The problem players report most often is “Account closed”: 15% of the 13 complaints with a labelled problem. Next come “Self-exclusion” (15%) and “Withdrawal delay” (15%). Complaints about “Withdrawal” make up 27% of those with a topic, against 29% across all brands.
Of the 14 complaints with a known outcome, 64% were resolved, against 59% across all brands. That puts King Casino 1,316th of 1,916 casinos with at least 10 such complaints.
Reviewers give King Casino 2.41 out of 5 on average over 456 rated reviews, against 3.44 across all brands. 36% of the ratings are four or five stars, and 61% are one or two. The review sites’ own scores average 2.5 out of 5 across 2 sites. By that score, King Casino ranks 3,148th of 4,287 rated casinos. Reviewers most often praise “Withdrawals” (85 reviews), “Games” (66 reviews) and “Website & app” (37 reviews). The most common criticism concerns “Withdrawals” (167 reviews), “Customer support” (144 reviews) and “Trust & licence” (67 reviews).
The countries players state most often are United Kingdom (82%), Serbia (5.1%) and Belgium (2.6%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.
Ask the AI analyst about King Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Bonuses and payments receive notably positive feedback, with reviewers frequently mentioning generous promotions and quick transactions. Customer support and the website experience appear generally balanced, though some users have raised minor concerns.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
4
201120122013201420152016201720182019202020212022202320242025
| Period | Value |
|---|---|
| 2011 | 2 |
| 2012 | 0 |
| 2013 | 0 |
| 2014 | 1 |
| 2015 | 0 |
| 2016 | 0 |
| 2017 | 0 |
| 2018 | 0 |
| 2019 | 2 |
| 2020 | 4 |
| 2021 | 2 |
| 2022 | 0 |
| 2023 | 1 |
| 2024 | 2 |
| 2025 | 1 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Account closed15%2
- Self-exclusion15%2
- Withdrawal delay15%2
- Bonus winnings confiscated7.7%1
- Bonus not credited7.7%1
- Documents rejected or requested again7.7%1
- Game malfunction7.7%1
- Site or app problems7.7%1
- Other problems15%2
Block 03
Complaint categories
- Withdrawal27%4
- Account20%3
- Bonus13%2
- Responsible gambling13%2
- Technical13%2
- KYC / verification6.7%1
- Payments & refunds6.7%1
Block 04
Complaint status
- Resolved60%9
- Unresolved33%5
- Status we do not recognise yet6.7%1
Block 05
King Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | King Casino | All brands |
|---|---|---|
| Complaints resolved | 64% | 59% |
| Average review rating | 2.41 | 3.44 |
| Complaints per 100 reviews | 3.3 | 26.4 |
| Share of “Withdrawal” complaints | 27% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
213
201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2015 | 2 |
| 2016 | 0 |
| 2017 | 0 |
| 2018 | 2 |
| 2019 | 1 |
| 2020 | 4 |
| 2021 | 2 |
| 2022 | 20 |
| 2023 | 43 |
| 2024 | 213 |
| 2025 | 130 |
| 2026 | 42 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars26%119
- 4 stars9.4%43
- 3 stars3.1%14
- 2 stars3.1%14
- 1 star58%266
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Withdrawals20%85
- Games16%66
- Website & app8.8%37
- Bonuses8.3%35
- Customer support5.9%25
- Fairness & RTP3.1%13
Criticised
- Withdrawals40%167
- Customer support34%144
- Trust & licence16%67
- Fairness & RTP14%61
- KYC / verification13%53
- Account11%47
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
2.5
4
2.25
1.5
1.25
1.91
3.29
1.71
1.26
201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2015 | 2.5 |
| 2016 | 0 |
| 2017 | 0 |
| 2018 | 0 |
| 2019 | 4 |
| 2020 | 2.25 |
| 2021 | 1.5 |
| 2022 | 1.25 |
| 2023 | 1.91 |
| 2024 | 3.29 |
| 2025 | 1.71 |
| 2026 | 1.26 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- United Kingdom82%373
- Serbia5.1%23
- Belgium2.6%12
- Ireland2.6%12
- United States2.2%10
- Russia0.9%4
- Brazil0.4%2
- Romania0.4%2
- Australia0.2%1
- Denmark0.2%1
- Other countries2.9%13
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 42 | 1.26 |
| 2025 | 1 | – | 130 | 1.71 |
| 2024 | 2 | – | 213 | 3.29 |
| 2023 | 1 | – | 43 | 1.91 |
| 2022 | 0 | – | 20 | 1.25 |
| 2021 | 2 | – | 2 | – |
| 2020 | 4 | – | 4 | – |
| 2019 | 2 | – | 1 | – |
| 2018 | 0 | – | 2 | – |
| 2015 | 0 | – | 2 | – |
| 2014 | 1 | – | 0 | – |
| 2011 | 2 | – | 0 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 417 | 1.8 / 5 |
| Casino Guru | 5 | 28 | – |
| AskGamblers | 4 | 9 | 3.2 / 5 |
| latestcasinobonuses.bet | 1 | 5 | – |
| CasinoReviews | 3 | – | – |
| Casinomeister | 2 | – | – |
Block 13
Latest complaints and reviews
The newest records about King Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
4.0 of 5 stars
Portugal · Trustpilot
- Review
5.0 of 5 stars
United Kingdom · Trustpilot
- Complaint
Account closed
ResolvedSerbia · Casino Guru
- Complaint
Bonus winnings confiscated
ResolvedSerbia · Casino Guru
- Complaint
Site or app problems
ResolvedSerbia · Casino Guru
3 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Questions about King Casino
Who owns King Casino?
King Casino is operated by Aspire Global International Ltd. and runs under the Bigwin Affiliates affiliate programme.
Is King Casino licensed?
Yes. King Casino holds 2 licences: Malta Gaming Authority, UK Gambling Commission.
When was King Casino founded?
King Casino launched in 2019.
Which currencies does King Casino accept?
Currencies listed for King Casino: Euros, Canadian dollars, Australian dollars, British pounds sterling, Norwegian kroner, US dollars, New Zealand dollars, South African Rand and 3 more. Its site is available in 3 languages: English, Finnish, Spanish.
What welcome bonuses does King Casino offer?
5 welcome offers are listed for King Casino. The first on the list is “100% up to €/$50 + 100 Free Spins, 1st Deposit Welcome Bonus at King Casino”, with a 35× wagering requirement.
Which countries is King Casino available in?
King Casino is listed in 9 markets: Australia, Chile, Finland, India, New Zealand, Peru, South Africa, Spain and 1 more.
What do players say about King Casino?
Players have filed 15 complaints and written 459 reviews about King Casino. Players rate King Casino 2.5 out of 5 on average across the 2 sites that publish one.
What do players complain about most at King Casino?
“Account closed” – 15% of the 13 complaints about King Casino with a labelled problem. Followed by “Self-exclusion” (15%) and “Withdrawal delay” (15%).
Do players report withdrawal problems at King Casino?
Withdrawals are the topic of 4 complaints about King Casino: 27% of the 15 with a topic. The most common withdrawal problem is “Withdrawal delay” (50% of them).
Does King Casino resolve player complaints?
64% of the 14 complaints about King Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, King Casino is 1,316th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about King Casino?
Praised most: “Withdrawals”, “Games” and “Website & app”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 36% of the rated reviews give four or five stars, and 61% give one or two.
Where do King Casino’s players come from?
The countries named most often in complaints and reviews about King Casino are United Kingdom (82%), Serbia (5.1%) and Belgium (2.6%).
Screenshots
4 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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Casinos whose player rating is closest to that of King Casino.
