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Casino profile
William Hill Casino in Austria
Player complaints and reviews about William Hill Casino, plus its operator (William Hill Affiliates), licences and welcome offers.
casino.williamhill.com
Profile
- Website
- casino.williamhill.com
- Established
- 1998
- Operator
- William Hill Affiliatesaffiliate programme
- Company
- William Hill Global PLC
- Languages
- English
- Currencies
- Australian dollars
- Canadian dollars
- Euros
- Hong Kong dollars
- Japanese yen
- US dollars
- Danish krone
- Singapore dollars
About
In Austria, William Hill Casino accepts 5 payment methods, among them Maestro, Mastercard, PayPal and Skrill.
William Hill Casino belongs to the William Hill Affiliates affiliate programme. The site launched in 1998. It holds licences from Gibraltar Regulatory Authority, Malta Gaming Authority. The interface is in English. 8 account currencies are listed, including Australian dollars, Canadian dollars, Euros, Hong Kong dollars. We list 4 welcome offers.
Markets
This brand is listed in 5 markets. Pick one to see what it offers there.
Welcome bonuses
4 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
100% up to $300
- Bonus
- 100%
- Max bonus
- $300
- Min deposit
- $10
- Wagering
- 25x bonus
Wagering applies to the bonus amount.
200 EXTRA SPINS on Big Bass Splash
- Free spins
- 200
- Min deposit
- £10
- Wagering
- 10x
20 Bonus Spins at William Hill Casino
- Min deposit
- $30
- Wagering
- 5x
Payment methods
5 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
| method | currency | category | provider | min | max |
|---|---|---|---|---|---|
| Currency not stated on the page | |||||
| Maestro | – | Card | – | – | – |
| Mastercard | – | Card | – | – | – |
| PayPal | – | E-wallet | – | – | – |
| Skrill | – | E-wallet | – | – | – |
| Visa | – | Card | – | – | – |
Currency not stated on the page
Maestro
Card
–
Mastercard
Card
–
PayPal
E-wallet
–
Skrill
E-wallet
–
Visa
Card
–
Sign-up requirements
2 fields
Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.
Sign in
- Username
- Password
Player complaints and reviews in Austria
40 records
40 of the 5,965 records about William Hill Casino come from players who state they are in Austria. The figures below are theirs alone; the casino page covers every market.
Total complaints
8
25% resolved, of those with a known outcome
Total reviews
32
Across all review sites
Player rating
1.34 / 5
32 ratings by these players
Share of all records
0.7%
of 5,965 about William Hill Casino
What players in Austria say about William Hill Casino
Players in Austria have filed 8 complaints and written 32 reviews about William Hill Casino. That is 0.7% of the 5,965 records about it from every market. Complaints make up 20% of their records, against 1.8% across all markets. Their reviews rate it 1.34 out of 5 on average (32 ratings), against 2.03 across all markets. 91% of their rated reviews give one or two stars; across all markets the share is 72%.
The most common problem in their complaints is “Withdrawal delay”: 50% of 8 complaints with a labelled problem (20% across all markets). 25% of their 8 complaints with a known outcome were resolved, against 50% across all markets. In the last 12 months: 2 complaints and 15 reviews.
A player counts as being in Austria when the source states the country. Shares and averages are shown only with at least 5 records behind them.
Ask the AI analyst about William Hill Casino in Austria, or compare the market with another one.
| Figure | Austria | All markets |
|---|---|---|
| Complaints among all records | 20% | 1.8% |
| Resolved, of complaints with a known outcome | 25% | 50% |
| Average review rating, out of 5 | 1.34 | 2.03 |
| Reviews rated 1–2 stars | 91% | 72% |
| Withdrawal delay, of labelled complaints | 50% | 20% |
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
2
2020202120222023202420252026
| Period | Value |
|---|---|
| 2020 | 2 |
| 2021 | 0 |
| 2022 | 0 |
| 2023 | 1 |
| 2024 | 1 |
| 2025 | 2 |
| 2026 | 2 |
Block 02
Complaint categories
- Withdrawal50%4
- Payments & refunds25%2
- Account13%1
- Deposit13%1
Block 03
Complaint status
- Unresolved75%6
- Resolved25%2
Block 04
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
15
201220132014201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2012 | 1 |
| 2013 | 0 |
| 2014 | 0 |
| 2015 | 0 |
| 2016 | 0 |
| 2017 | 0 |
| 2018 | 0 |
| 2019 | 0 |
| 2020 | 1 |
| 2021 | 6 |
| 2022 | 2 |
| 2023 | 1 |
| 2024 | 3 |
| 2025 | 3 |
| 2026 | 15 |
Block 05
Review stars
How the rated reviews split by star.
- 5 stars6.3%2
- 3 stars3.1%1
- 2 stars3.1%1
- 1 star88%28
Block 06
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Withdrawals9.7%3
- KYC / verification3.2%1
- Website & app3.2%1
- Sportsbook3.2%1
Criticised
- Customer support45%14
- Withdrawals45%14
- KYC / verification35%11
- Trust & licence23%7
- Deposits & payment methods9.7%3
- Fairness & RTP9.7%3
Block 07
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
1
2026
| Period | Value |
|---|---|
| 2026 | 1 |
Block 08
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 2 | – | 15 | – |
| 2025 | 2 | – | 3 | – |
| 2024 | 1 | – | 3 | – |
| 2023 | 1 | – | 1 | – |
| 2022 | 0 | – | 2 | – |
| 2021 | 0 | – | 6 | – |
| 2020 | 2 | – | 1 | – |
| 2012 | 0 | – | 1 | – |
A dash means too little data for that year.
Block 09
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 32 | – |
| Casino Guru | 8 | – | – |
Block 10
Latest complaints and reviews
The newest records about William Hill Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
Austria · Trustpilot
- Complaint
Withdrawal delay
ResolvedAustria · Casino Guru
- Review
1.0 of 5 stars
Austria · Trustpilot
- Complaint
Account blocked
UnresolvedAustria · Casino Guru
- Complaint
Withdrawal delay
UnresolvedAustria · Casino Guru
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataQuestions about William Hill Casino in Austria
Which payment methods does William Hill Casino accept in Austria?
The William Hill Casino cashier for Austria lists 5 payment methods: Maestro, Mastercard, PayPal, Skrill, Visa.
How many complaints and reviews about William Hill Casino come from players in Austria?
40 of the 5,965 complaints and reviews about William Hill Casino come from players in Austria. Across all its markets, 100 complaints have a known outcome, and 50% of them were resolved.
Who owns William Hill Casino?
William Hill Casino is operated by William Hill Global PLC and runs under the William Hill Affiliates affiliate programme.
Is William Hill Casino licensed?
Yes. William Hill Casino holds 2 licences: Gibraltar Regulatory Authority, Malta Gaming Authority.
Screenshots
2 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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