igamingcpo.com

Casino profile

William Hill Casino in Canada

Player complaints and reviews about William Hill Casino, plus its operator (William Hill Affiliates), licences and welcome offers.

casino.williamhill.com
Capture of the William Hill Casino website

About

In Canada, William Hill Casino accepts 5 payment methods, among them Maestro, Mastercard, PayPal and Skrill.

William Hill Casino belongs to the William Hill Affiliates affiliate programme. The site launched in 1998. It holds licences from Gibraltar Regulatory Authority, Malta Gaming Authority. The interface is in English. 8 account currencies are listed, including Australian dollars, Canadian dollars, Euros, Hong Kong dollars. We list 4 welcome offers.

Markets

This brand is listed in 5 markets. Pick one to see what it offers there.

Welcome bonuses

4 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Payment methods

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Currency not stated on the page

  • Maestro

    Card

    –

  • Mastercard

    Card

    –

  • PayPal

    E-wallet

    –

  • Skrill

    E-wallet

    –

  • Visa

    Card

    –

Player complaints and reviews in Canada

30 records

30 of the 5,965 records about William Hill Casino come from players who state they are in Canada. The figures below are theirs alone; the casino page covers every market.

Total complaints

2

Fewer than 5 with a known outcome

Total reviews

28

Across all review sites

Player rating

2.04 / 5

28 ratings by these players

Share of all records

0.5%

of 5,965 about William Hill Casino

What players in Canada say about William Hill Casino

Players in Canada have filed 2 complaints and written 28 reviews about William Hill Casino. That is 0.5% of the 5,965 records about it from every market. Complaints make up 6.7% of their records, against 1.8% across all markets. Their reviews rate it 2.04 out of 5 on average (28 ratings), against 2.03 across all markets. 75% of their rated reviews give one or two stars; across all markets the share is 72%.

In the last 12 months: no complaints and 5 reviews.

A player counts as being in Canada when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about William Hill Casino in Canada, or compare the market with another one.

Canada and all markets
FigureCanadaAll markets
Complaints among all records6.7%1.8%
Average review rating, out of 52.042.03
Reviews rated 1–2 stars75%72%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
201420152016201720182019202020212022202320242025
Complaints count

Block 02

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2014201520162017201820192020202120222023202420252026
Reviews count

Block 03

Review stars

How the rated reviews split by star.

  • 5 stars14%4
  • 4 stars11%3
  • 2 stars14%4
  • 1 star61%17
Share of 28 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 04

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support15%4
  • Deposits & payment methods11%3
  • Trust & licence11%3
  • Withdrawals11%3
  • Games7.4%2
  • Bonuses3.7%1
Share of the 27 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals59%16
  • Customer support41%11
  • KYC / verification33%9
  • Account19%5
  • Deposits & payment methods7.4%2
  • Sportsbook7.4%2
Share of the 27 reviews that name at least one aspect.reviews

Block 05

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–4–
20251–2–
20240–2–
20230–4–
20220–7–
20210–2–
20200–1–
20190–1–
20160–3–
20150–1–
20141–1–

A dash means too little data for that year.

Block 06

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–27–
Casino Guru11–
AskGamblers1––

Block 07

Latest complaints and reviews

The newest records about William Hill Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Canada · Trustpilot

  • Review

    2.0 of 5 stars

    Canada · Trustpilot

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Complaint

    Withdrawal delay

    Unresolved

    Canada · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Questions about William Hill Casino in Canada

Which payment methods does William Hill Casino accept in Canada?

The William Hill Casino cashier for Canada lists 5 payment methods: Maestro, Mastercard, PayPal, Skrill, Visa.

How many complaints and reviews about William Hill Casino come from players in Canada?

30 of the 5,965 complaints and reviews about William Hill Casino come from players in Canada. Across all its markets, 100 complaints have a known outcome, and 50% of them were resolved.

Who owns William Hill Casino?

William Hill Casino is operated by William Hill Global PLC and runs under the William Hill Affiliates affiliate programme.

Is William Hill Casino licensed?

Yes. William Hill Casino holds 2 licences: Gibraltar Regulatory Authority, Malta Gaming Authority.