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Casino profile
William Hill Casino in Canada
Player complaints and reviews about William Hill Casino, plus its operator (William Hill Affiliates), licences and welcome offers.

Profile
- Website
- casino.williamhill.com
- Established
- 1998
- Operator
- William Hill Affiliatesaffiliate programme
- Company
- William Hill Global PLC
- Languages
- English
- Currencies
- Australian dollars
- Canadian dollars
- Euros
- Hong Kong dollars
- Japanese yen
- US dollars
- Danish krone
- Singapore dollars
About
In Canada, William Hill Casino accepts 5 payment methods, among them Maestro, Mastercard, PayPal and Skrill.
William Hill Casino belongs to the William Hill Affiliates affiliate programme. The site launched in 1998. It holds licences from Gibraltar Regulatory Authority, Malta Gaming Authority. The interface is in English. 8 account currencies are listed, including Australian dollars, Canadian dollars, Euros, Hong Kong dollars. We list 4 welcome offers.
Markets
This brand is listed in 5 markets. Pick one to see what it offers there.
Welcome bonuses
4 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
100% up to $300
- Bonus
- 100%
- Max bonus
- $300
- Min deposit
- $10
- Wagering
- 25x bonus
Wagering applies to the bonus amount.
200 EXTRA SPINS on Big Bass Splash
- Free spins
- 200
- Min deposit
- £10
- Wagering
- 10x
20 Bonus Spins at William Hill Casino
- Min deposit
- $30
- Wagering
- 5x
Payment methods
5 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
| method | currency | category | provider | min | max |
|---|---|---|---|---|---|
| Currency not stated on the page | |||||
| Maestro | – | Card | – | – | – |
| Mastercard | – | Card | – | – | – |
| PayPal | – | E-wallet | – | – | – |
| Skrill | – | E-wallet | – | – | – |
| Visa | – | Card | – | – | – |
Currency not stated on the page
Maestro
Card
–
Mastercard
Card
–
PayPal
E-wallet
–
Skrill
E-wallet
–
Visa
Card
–
Player complaints and reviews in Canada
30 records
30 of the 5,965 records about William Hill Casino come from players who state they are in Canada. The figures below are theirs alone; the casino page covers every market.
Total complaints
2
Fewer than 5 with a known outcome
Total reviews
28
Across all review sites
Player rating
2.04 / 5
28 ratings by these players
Share of all records
0.5%
of 5,965 about William Hill Casino
What players in Canada say about William Hill Casino
Players in Canada have filed 2 complaints and written 28 reviews about William Hill Casino. That is 0.5% of the 5,965 records about it from every market. Complaints make up 6.7% of their records, against 1.8% across all markets. Their reviews rate it 2.04 out of 5 on average (28 ratings), against 2.03 across all markets. 75% of their rated reviews give one or two stars; across all markets the share is 72%.
In the last 12 months: no complaints and 5 reviews.
A player counts as being in Canada when the source states the country. Shares and averages are shown only with at least 5 records behind them.
Ask the AI analyst about William Hill Casino in Canada, or compare the market with another one.
| Figure | Canada | All markets |
|---|---|---|
| Complaints among all records | 6.7% | 1.8% |
| Average review rating, out of 5 | 2.04 | 2.03 |
| Reviews rated 1–2 stars | 75% | 72% |
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
| Period | Value |
|---|---|
| 2014 | 1 |
| 2015 | 0 |
| 2016 | 0 |
| 2017 | 0 |
| 2018 | 0 |
| 2019 | 0 |
| 2020 | 0 |
| 2021 | 0 |
| 2022 | 0 |
| 2023 | 0 |
| 2024 | 0 |
| 2025 | 1 |
Block 02
Reviews count
Player reviews posted per year or month, across every review site.
| Period | Value |
|---|---|
| 2014 | 1 |
| 2015 | 1 |
| 2016 | 3 |
| 2017 | 0 |
| 2018 | 0 |
| 2019 | 1 |
| 2020 | 1 |
| 2021 | 2 |
| 2022 | 7 |
| 2023 | 4 |
| 2024 | 2 |
| 2025 | 2 |
| 2026 | 4 |
Block 03
Review stars
How the rated reviews split by star.
- 5 stars14%4
- 4 stars11%3
- 2 stars14%4
- 1 star61%17
Block 04
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Customer support15%4
- Deposits & payment methods11%3
- Trust & licence11%3
- Withdrawals11%3
- Games7.4%2
- Bonuses3.7%1
Criticised
- Withdrawals59%16
- Customer support41%11
- KYC / verification33%9
- Account19%5
- Deposits & payment methods7.4%2
- Sportsbook7.4%2
Block 05
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 4 | – |
| 2025 | 1 | – | 2 | – |
| 2024 | 0 | – | 2 | – |
| 2023 | 0 | – | 4 | – |
| 2022 | 0 | – | 7 | – |
| 2021 | 0 | – | 2 | – |
| 2020 | 0 | – | 1 | – |
| 2019 | 0 | – | 1 | – |
| 2016 | 0 | – | 3 | – |
| 2015 | 0 | – | 1 | – |
| 2014 | 1 | – | 1 | – |
A dash means too little data for that year.
Block 06
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 27 | – |
| Casino Guru | 1 | 1 | – |
| AskGamblers | 1 | – | – |
Block 07
Latest complaints and reviews
The newest records about William Hill Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
5.0 of 5 stars
Canada · Trustpilot
- Review
2.0 of 5 stars
Canada · Trustpilot
- Review
1.0 of 5 stars
Canada · Trustpilot
- Review
1.0 of 5 stars
Canada · Trustpilot
- Complaint
Withdrawal delay
UnresolvedCanada · Casino Guru
1 player record in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataQuestions about William Hill Casino in Canada
Which payment methods does William Hill Casino accept in Canada?
The William Hill Casino cashier for Canada lists 5 payment methods: Maestro, Mastercard, PayPal, Skrill, Visa.
How many complaints and reviews about William Hill Casino come from players in Canada?
30 of the 5,965 complaints and reviews about William Hill Casino come from players in Canada. Across all its markets, 100 complaints have a known outcome, and 50% of them were resolved.
Who owns William Hill Casino?
William Hill Casino is operated by William Hill Global PLC and runs under the William Hill Affiliates affiliate programme.
Is William Hill Casino licensed?
Yes. William Hill Casino holds 2 licences: Gibraltar Regulatory Authority, Malta Gaming Authority.
Screenshots
2 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.




































