igamingcpo.com

Casino profile

Wildz Casino in New Zealand

Player complaints and reviews about Wildz Casino, plus its operator (Rootz Affiliates), licences and welcome offers.

wildz.com
wildz.com
Capture of the Wildz Casino website

Profile

Website
wildz.com
Established
2019
Operator
Rootz Affiliatesaffiliate programme
Company
Rootz Ltd
Licences
Languages
  • English
  • Finnish
  • French
Currencies
  • Canadian dollars
  • Euros
  • New Zealand dollars

About

On the Wildz Casino site for New Zealand, we found a loyalty programme with 2 tiers.

Wildz Casino belongs to the Rootz Affiliates affiliate programme. The site launched in 2019. It holds a licence from Malta Gaming Authority. The interface is available in 3 languages: English, Finnish, French. 3 account currencies are listed: Canadian dollars, Euros, New Zealand dollars. We list 6 welcome offers.

Markets

This brand is listed in 5 markets. Pick one to see what it offers there.

Welcome bonuses

6 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Loyalty programme

2 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Personal Account Manager

    Loyalty+ customers receive a personal account manager
    Account managers are available via mobile and email for quick contact

  2. 2

    Real Money Levelz Free Spins

    Exclusive rewards for Loyalty+ members

Player complaints and reviews in New Zealand

55 records

55 of the 544 records about Wildz Casino come from players who state they are in New Zealand. The figures below are theirs alone; the casino page covers every market.

Total complaints

6

100% resolved, of those with a known outcome

Total reviews

49

Across all review sites

Player rating

2.0 / 5

49 ratings by these players

Share of all records

10%

of 544 about Wildz Casino

What players in New Zealand say about Wildz Casino

Players in New Zealand have filed 6 complaints and written 49 reviews about Wildz Casino. That is 10% of the 544 records about it from every market. Complaints make up 11% of their records, against 16% across all markets. Their reviews rate it 2.0 out of 5 on average (49 ratings), against 2.27 across all markets. 73% of their rated reviews give one or two stars; across all markets the share is 65%.

The most common problem in their complaints is “Withdrawal delay”: 33% of 6 complaints with a labelled problem (23% across all markets). 100% of their 6 complaints with a known outcome were resolved, against 80% across all markets. In the last 12 months: 1 complaint and 11 reviews.

A player counts as being in New Zealand when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Wildz Casino in New Zealand, or compare the market with another one.

What the assistant can do
New Zealand and all markets
FigureNew ZealandAll markets
Complaints among all records11%16%
Resolved, of complaints with a known outcome100%80%
Average review rating, out of 52.02.27
Reviews rated 1–2 stars73%65%
Withdrawal delay, of labelled complaints33%23%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20222023202420252026
Complaints count

Block 02

Complaint categories

  • Account33%2
  • Withdrawal33%2
  • KYC / verification17%1
  • Other17%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved100%6
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars18%9
  • 4 stars6.1%3
  • 3 stars2%1
  • 2 stars4.1%2
  • 1 star69%34
Share of 49 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals23%11
  • Customer support15%7
  • KYC / verification8.5%4
  • Games4.3%2
  • Bonuses2.1%1
  • Deposits & payment methods2.1%1
Share of the 47 reviews that name at least one aspect.reviews

Criticised

  • Fairness & RTP32%15
  • Trust & licence28%13
  • KYC / verification26%12
  • Withdrawals26%12
  • Customer support23%11
  • Account17%8
Share of the 47 reviews that name at least one aspect.reviews

Block 07

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–10–
20250–13–
20240–12–
20233–11–
20222–1–
20210–2–

A dash means too little data for that year.

Block 08

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–49–
Casino Guru6––

Block 09

Latest complaints and reviews

The newest records about Wildz Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    New Zealand · Trustpilot

  • Review

    1.0 of 5 stars

    New Zealand · Trustpilot

  • Complaint

    Other

    Resolved

    New Zealand · Casino Guru

  • Complaint

    Source of funds checks

    Resolved

    New Zealand · Casino Guru

  • Complaint

    Account blocked

    Resolved

    New Zealand · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Questions about Wildz Casino in New Zealand

Does Wildz Casino have a loyalty programme in New Zealand?

Yes. Its loyalty programme for New Zealand has 2 tiers.

How many complaints and reviews about Wildz Casino come from players in New Zealand?

55 of the 544 complaints and reviews about Wildz Casino come from players in New Zealand. Across all its markets, 88 complaints have a known outcome, and 80% of them were resolved.

Who owns Wildz Casino?

Wildz Casino is operated by Rootz Ltd and runs under the Rootz Affiliates affiliate programme.

Is Wildz Casino licensed?

Yes. Wildz Casino holds a licence from Malta Gaming Authority.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with Wildz Casino, and ones players rate about the same.