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Twin Casinoin Portugal

Player reviews and complaints from independent sites, alongside the facts we have recorded about Twin Casino and its operator (R2D Partners).

twin.com
Capture of the Twin Casino website

About

Twin Casino is an online casino operating under the R2D Partners affiliate programme. The site launched in 2017. It holds licences from Curacao Gaming Control Board, Kahnawake Gaming Commission. The interface is available in 6 languages, among them English, Portuguese, French, Greek. Accounts can be held in 10 currencies — Canadian dollars, Euros, Russian rubles, Bitcoin. Our database holds 1 welcome offer.

What we collected for the Portugal market on Twin Casino: 19 tournaments.

Markets

This brand is listed in 6 markets. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Tournaments

19 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Player Intelligence

699 records

What players report about Twin Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

112

68% resolved, of those with a known outcome

Total reviews

587

Across all review sites

Player rating

3.99 / 5

Trustpilot 3.3 · AskGamblers 3.65 · casino.ru 4.7 · Tribuna 4.3

GEO markets

28

Countries stated on 88% of records

AI-generated summary of player reviews

Few areas consistently impress players, though payments receive marginally more positive feedback than negative. Customer support and bonuses, however, appear to be areas needing significant improvement based on user reviews.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
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201820192020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal32%35
  • KYC / verification27%30
  • Deposit13%14
  • Account12%13
  • Bonus6.3%7
  • Responsible gambling4.5%5
  • Payments & refunds3.6%4
  • Technical2.7%3
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 03

Complaint status

  • Resolved63%70
  • Unresolved29%33
  • Open8%9
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
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201820192020202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
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201820192020202120222023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers, casino.ru, Tribuna.